Parking.com - 110 E TRINITY PLACE Reviews 164

TrustScore 2.5 out of 5

2.5

110 East Trinity Place, 30030 Decatur, GA, US


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Rated 4 out of 5 stars

While it appeared that there were not enough vans out to pick up guests - we waited outside for fifteen to twenty minutes before several vans showed up - there were forty people waiting in a line pr... See more

Company replied

Rated 1 out of 5 stars

No rates were posted, it was 25 for two hours and then it wouldn’t extend my parking through their extended parking selection so I had to start a new session where I found out I could pay for one hour... See more

Company replied

Rated 3 out of 5 stars

The sign up process could have been a bit more efficient. The price was rather high for a Sunday afternoon not peak hours for a Holiday as well. Otherwise the lot was clean and the parking area was... See more

Company replied

Rated 4 out of 5 stars

The Parking lot was well lit and the instructions for payment were easy and clearly visible. The payment itself was way too expensive, as I had to pay $18 to park for 1 hour!

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 110 East Trinity Place, 30030, Decatur, GA, United States

  • (678)471-7447

2.5

Poor

TrustScore 2.5 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

$19 to park for 1.5h is egregious

$19 to park for 1.5h is egregious. Since parking.com has taken over, the price has nearly doubled.

January 14, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Chris - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Over charged to extend parking session

Charged $13 to extend 45 min of a 3 hour parking session that initially cost $15.

January 6, 2023
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Jenn - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Difficult and expensive process

Only able to reserve Parking for three hours.. process was long, expensive and had to do it a second time when the three hours were up.

December 30, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Brittany - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

I got charged twice… no one is…

I got charged twice… no one is responding to my calls.

December 10, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Phil - thanks for taking time to write us a review. We appreciate your feedback and have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 1 out of 5 stars

Bad fee experience

First of all, the fee charged was too high and should have been published for customers to see before deciding to park there. There were a lot of other cheaper parking areas but being my first time I thought this was comparable.

November 15, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Veronica - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

Out of state

Out of state, first time using, easy to use wish we had this in CT. Love the notice when near expiration.

October 29, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Anthony - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use. Gave a reminder as time was about to expire.

October 15, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Rich - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive to park

Too expensive to park. I paid $15 for 30 min. Thats ridiculous. Never again

October 3, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, C.J. - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Double Billed

Not too bad until I was double charged when trying to extend my parking session. $15 to park initially for 3 hours and then another $15 to extend for one hour. Inexcusable.

September 30, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Scott - thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

Frustrating and Expensive

Using this service was frustrating and expensive. The online system would not work. We (and other people in the lot) received multiple error messages. Finally, I downloaded the app. After entering ALL my information, there was yet another error, and I had to enter everything again before finally receiving confirmation that I was good to go. Additionally, the rate was much higher than it should have been.

September 24, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Bridget - thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

Expensive…

Expensive and even more so if extension of time required for your parking. However, with QR code process to pay was pretty seamless.

September 17, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Heather -thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive

Too expensive, wanted to stay an extra 30 minutes but the charge was too much.

September 14, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Robert - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

Convenient but ridiculously over priced

Convenient, but WOW!!! Ridiculously overpriced. $8/hour + a convenience fee on a Sunday!!

September 11, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Antony - thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Very Expensive!!!

September 10, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Kurtz - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

All fine but expensive

All fine, but somewhat too expensive.

September 6, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Yury - Thanks for your review. We appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

Illegally parked car blocked me in

The technology was fine, but a car parked illegally behind my spot blocking me in. Thankfully, three young men kindly directed me out of a very tight situation. Having a parking lot without someone overseeing the parking almost turned into a nightmare. I doubt that the police would have helped me get out of a private lot. Had the three young men not been there parking their own car, I would have lost my use of my car and had to spend hundreds of dollars to get myself home and get another use of a vehicle for work, etc. That is, I would have had to abandon my vehicle. Then, you would have towed me and we all would wind up in court. There needs to be someone to call when a car illegally parks and blocks in a car that is parked legally and where the spot was paid for.

August 30, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Paula- thanks for taking time to write us a review. To call a member of our team for this location, please visit www.parking.com/go/54424. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Way overpriced

Way overpriced! absolutely ridiculous and will avoid their parking areas from here on out. DON’ T TRUST THEM!

August 27, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Lee - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

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