Parking.com - 110 E TRINITY PLACE Reviews 164

TrustScore 2.5 out of 5

2.5

110 East Trinity Place, 30030 Decatur, GA, US


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See what reviewers are saying

Rated 4 out of 5 stars

While it appeared that there were not enough vans out to pick up guests - we waited outside for fifteen to twenty minutes before several vans showed up - there were forty people waiting in a line pr... See more

Company replied

Rated 1 out of 5 stars

No rates were posted, it was 25 for two hours and then it wouldn’t extend my parking through their extended parking selection so I had to start a new session where I found out I could pay for one hour... See more

Company replied

Rated 3 out of 5 stars

The sign up process could have been a bit more efficient. The price was rather high for a Sunday afternoon not peak hours for a Holiday as well. Otherwise the lot was clean and the parking area was... See more

Company replied

Rated 4 out of 5 stars

The Parking lot was well lit and the instructions for payment were easy and clearly visible. The payment itself was way too expensive, as I had to pay $18 to park for 1 hour!

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 110 East Trinity Place, 30030, Decatur, GA, United States

  • (678)471-7447

2.5

Poor

TrustScore 2.5 out of 5

164 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Unclear Hourly Rate

I initially attempted to pay for 3 hours, but was limited to 2 hours. Then I received notice to extend my time, I extended for an hour, but was charged the same rate for an additional hour as I was for the initial 2 hours. Please post your hourly rates so that everyone is on the same page.

August 16, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Ian - thanks for taking time to write us a review. We greatly appreciate your feedback! You can always view pricing on our app, Parking.com, or by visiting www.parking.com/go/54424 for this location.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid 12.35 for 3 hours

I paid 12.35 for 3 hours, the concert went 10 minutes too long, when I wanted to add 15 min , but guess what? ANOTHER $12.35. That was crazy. I left my concert early instead of paying 12.00 more. It was very upsetting.

August 15, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Jill - thanks for taking time to write us a review. We greatly appreciate the insight into your experience.

Thanks,
Parking.com

Rated 5 out of 5 stars

So easy and convenient

I wish this was available in every city with paid parking. So easy and didn’t have to worry about running out of time because I got a text asking if I needed to add more time.

August 9, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Melissa - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 1 out of 5 stars

It was extremely difficult to connect…

It was extremely difficult to connect with my internet and then not having credit handy made me late for appointment by 45 minutes.

August 7, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Rani - thanks for taking time to write us a review. If you download our app, Parking.com, you can pre-save your information and make for a quicker checkout.

Thanks,
Parking.com

Rated 1 out of 5 stars

Parking was three times the typical…

Parking was three times the typical cost in the area. It was $24 for three hours which is unheard of in Decatur. Ridiculous. They don’t have a sign with rates to let you know ahead of time. Never again.

August 5, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Thanks for taking time to write us a review. We appreciate your feedback. For any of our parking locations, you can view pricing at www.Parking.com

Thanks,
Parking.com

Rated 2 out of 5 stars

not user friendly...

took repeated and frustrating efforts to secure parking. turns out, you probably have a limit of 3 hours on a session, although that is not listed anywhere. tried texting, scanning qr code, downloaded app...real waste of time while trying to get to an event.

July 27, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive for the amount of time I…

Too expensive for the amount of time I had to actually park my car.

July 24, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Joel - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

An easy process

Easy, breezy parking

July 22, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Danica - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 5 out of 5 stars

It was very easy

It was very easy, wish finding the spot was as simple

July 17, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Liz - thanks for your review! We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

12.50 for 45 minutes

12.50 for 45 minutes. The Biggest ripoff. The only reason why I used it was because I was pressed on time. This was in Downtown Decatur behind the square.

July 5, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Thanks for taking time to write us a review. That rate covers you for up to 3 hours. We appreciate your feedback about the pricing.

Thanks,
Parking.com

Rated 1 out of 5 stars

Not user friendly at all

QR code sent me to the website which was totally useless. The fields did not trigger the keyboard which made it unusable. I downloaded the app which worked much better. However I because of the urgency of getting it done I finished the transaction without creating an account. When I was away from the car and finally had time to create an account, the app did not acknowledge my existing transaction. I was sent a reminder to extend and when I clicked on the link and it took me to the app, there was no record of the existing transaction forcing me to attempt to create a new transaction. The lot I was in (about 50 feet from where I was indoors) was not on the map. I pulled up the email confirming my original transaction and there was no reference to the lot # I was in. In essence there was no way for me to extend of create a new transaction without going to my car. Worst parking app I have ever tried to use.

June 3, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Mark - thank you for taking time to leave us a review. We greatly appreciate the insight on your experience.

Thanks,
Parking.com

Rated 1 out of 5 stars

The charge to park was $40.00 and the…

The charge to park was $40.00 and the lot was the last one after all the other parking lots for Truist Park. $40 was the highest we had ever paid any anywhere in the world for parking. Shame on you.

May 19, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Audrey - thank you for taking time to leave us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

Lot was too dark

Lot was too dark. We didn’t feel safe.

May 19, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Barbara. Thank you for your review - we appreciate your feedback!

Thanks,
Parking.com

Rated 1 out of 5 stars

Where are your prices !?!

This is a parking lot no other I have experienced. There are no prices advertised, so you scan the qr code and enter your info. Ok that seems easy enough. So you then select the time you want, I did 30min. But my receipt said 3 hours! So that was a total waste of money.

May 8, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, LR - thanks for your review. We appreciate the feedback on your experience.

Thanks,
Parking.com

Rated 5 out of 5 stars

convienient

May 8, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, Lex - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 1 out of 5 stars

Slow website

Slow website, form was cumbersome and tedious to fill out, and price was 3x other lots. Among the worst parking site/app experiences I’ve seen. Will avoid in the future.

May 8, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Hi, JH - thank you for your review. We appreciate your feedback on our app.

Thanks,
Parking.com

Rated 5 out of 5 stars

Provided a convenient spot in Decatur…

Provided a convenient spot in Decatur in Atlanta.

February 5, 2022
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Reply from Parking.com - 110 E TRINITY PLACE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

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