I have never used parking.com before and was unfamiliar with how it worked. I emailed support to see what happens when I entered the parking garage. Will there be an attendance there? I received no... See more
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Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment wer... See more
Company replied
Made parking transaction easy. The business meeting I attended ran much longer than expected. I was a little panicked, until I looked at my phone and saw a friendly heads up in a text message from the... See more
Company replied
Easy parking. Lot is clean. However, it appears the parking spaces were repainted to be smaller. Makes it more difficult to ensure my vehicle is not damaged by or damaging other vehicles since v... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
149 E State St., 43215, Columbus, OH, United States
- (614)224-1320
3.2
Average
135 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I needed parking for one hour
I needed parking for one hour. Charged $15.99. Highway robbery!
October 11, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I was there on a Sunday and the sign…
I was there on a Sunday and the sign said $5.99. I was there for approximately 2 hours. However a cost of $15 was charged to my credit card. What a ripoff.
October 8, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Experience details
My persoanal experience was good; however, a friend tried to scan the code which did not work and then fraud charges made on his card while we were in the theatre. Somehow, you need to make sure the scan codes are not compromised.
October 7, 2023
The parking lot was full of potholes, no parking lines …
The parking lot was full of potholes And there was no signage making it clear that you were to scan the code before you left. $12.99 is way overpriced for an hour and 15 minutes apart.
September 13, 2023
Great place and good service,I was all…
Great place and good service,I was all most late for my appointment so I parked my car and I said omg I’m late,a person in a counter right away look at me and said you can go now and paid later it was really helpful and I really want to thanks him ,
September 5, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I wish you had more QR codes posted…
I wish you had more QR codes posted around the lot so we could register to park quicker. There were too many people crammed in one spot trying to get their parking paid for before the play.
July 27, 2023
Seeing the QR code to set up for…
Seeing the QR code to set up for parking was very difficult. The directions were in a corner set off to the si . There were many people there trying to figure out how to pay and it was VERY EXPENSIVE FOR 1 HOUR
July 12, 2023
Downloaded the app to pay - FAILED!
Downloaded the app to pay, it would not recognize my cards after several tries for multiple credit and debit cards of mine. Had to switch to website to pay. Caused unnecessary stress due to bugs in the app. Will not be parking with this company again.
July 12, 2023
Lot needs more lighting
July 1, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Posted cost was different than charged…
Posted cost was different than charged fee. Would not have pulled in to park at the fee that was charged. Dishonest and false advertising. Would not recommend.
May 3, 2023
Paying for parking through the App is… a challenge.
Paying for parking through the App is very difficult. Logging in with a username and password never works, and while on other websites and apps I can usually login easily with my Google account, this app uses a process that requires entering my Google username and password and it takes a lot of time and steps. The the mobile website was throwing errors and wouldn't let me complete the payment. We had to use a different person's phone to complete our parking transaction.
I also have some difficulty choosing the correct length of parking. Sometimes only monthly parking seems to be available, though the lot is empty.
ParkMobile is much easier to use.
June 10, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The sign said $8 daily, I had to pay $12
The sign said $8 daily, the website made me pay $12. That’s misleading and not fair
May 31, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I paid for parking and still got a…
I paid for parking and still got a ticket. We left 30 min before it expired
May 22, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
First time at Downtown
First time at Downtown, easy to use, less expensive than other parking places around.
May 10, 2023
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