I have never used parking.com before and was unfamiliar with how it worked. I emailed support to see what happens when I entered the parking garage. Will there be an attendance there? I received no... See more
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See what reviewers are saying
Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment wer... See more
Company replied
Made parking transaction easy. The business meeting I attended ran much longer than expected. I was a little panicked, until I looked at my phone and saw a friendly heads up in a text message from the... See more
Company replied
Easy parking. Lot is clean. However, it appears the parking spaces were repainted to be smaller. Makes it more difficult to ensure my vehicle is not damaged by or damaging other vehicles since v... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
149 E State St., 43215, Columbus, OH, United States
- (614)224-1320
3.2
Average
135 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Signage not clear on paying at time of…
Signage not clear on paying at time of entrance. Cash optio
May 9, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I say it was good
I say it was good. I saw cameras so I felt like if I left my car there and anything happen they would help me. It was cheap to park so I was happy about that and it gave options on how long I was gonna be there. Only problem was there only one entrance and exit so when we got blocked in we had to find another way out from a ally.
May 5, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The sign outside of the lot said $8.00
The sign outside of the lot said $8.00. I was charged $12.99. I responded to a text that was sent, but I did not get a response back. I will not use this service unless I get a response to this review.
May 3, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The sign on the lot said $8/day but we…
The sign on the lot said $8/day but we were charged nearly $13
April 20, 2023
It was so easy to use.
April 19, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Convenient
Easy to pay and text reminders about time limits were helpful! I like that you can add time if needed.
April 19, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The website was very easy to use
The website was very easy to use! Quick and easy process!
April 18, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Sign said $8 but charged $12
The sign by the parking lot said the daily rate was $8 but I was charged $12 plus the $.99 processing fee (Total $12.99). There was no way that I could see to address this situation better. It took too much time by that time I was running late. I will avoid this parking option in the future if possible.
March 28, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Cost verses signs
Signs showed the cost to be $5 for the lot and was charged almost $13 instead. The parking information wasn’t clear.
March 23, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Confusing
We parked on the street which happened to be right by a parking lot. It was $8.99 to park in the parking spot on the street for one and 1/2 hour which made us think that we had paid for parking in the lot and not on the street. It was confusing to us.
March 15, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
charged wrong amount
The sign said it was $8 a day and I was charged $12. It was the automated price when I checked out on the website when I parked. I don’t trust this business.
March 21, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Sign advertised a $5 rate but the…
Sign advertised a $5 rate but the kiosks were out of service and the app charged over $35
March 10, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The app didn't work
The app didn't work, the website didn't work, the machine in the parking lot was out of paper and therefore didn't work. I was only able to finally for my parking at 943 am. My guess is the app and website had too many people trying to access at 8 am. BTW. I came put to a parking violation. I have sent all my information to the Ohio Attorney General. I believe they are trying to rip people off. 4 other people in the parking lot had the same problem at the same time.
March 8, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Parking ticket when paid for spot.
Paid for parking (8hrs) at 9am. Received a $50 parking ticket at 1230pm. The attendant could explain why and told me to dispute it.
March 2, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Too expensive
February 3, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
It was easy to use both in parking and…
It was easy to use both in parking and the payment application.
January 28, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
You should have paper for a receipt so…
You should have paper for a receipt so it doesn’t have to be done online. Very very hard for seniors
January 28, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I parked, it worked
I parked. Paid a few dollars. Car wasn’t stolen or towed. Success!
January 26, 2023
False advertisement
The lot at the corner of state and 4th in downtown Columbus falsely advertises $8 a day and parking.com charges $12.99 no matter how many hours you put in for the day.
January 23, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
So the sign said $8 for whole day I was…
So the sign said $8 for whole day I was charged $12 by using the website
January 19, 2023
Reply from Parking.com - 151 E STATE ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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