From the time I parked and left I felt secure that my car was safe. I knew that I didn't need to worry about my car being towed and/or paying for the parking. The process was very helpful and easy tha... See more
Company replied
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See what reviewers are saying
Location was ok for event I attended, but i felt the price was a bit much for a Sunday I spent almost $20 for parking for a 4 hour event
It was time consuming for someone that only uses the app occasionally. Plus I didn't see an option to pay cash if a person didn't want to use a CC. Now you have my address, phone #, email and lice... See more
Company replied
I absolutely loved how easy it was to pay for parking and how easy it was to add more time however I left the club I was at because when I went to add 10 more minutes I was to be charged another $9. W... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
190 E Long St., 43215, Columbus, OH, United States
- (614)224-1320
2.4
Poor
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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This system/parking is so expensive
This system/parking is so expensive, park on the street or in the garage it is way cheaper and easier access.
January 8, 2023
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Works out great!!!!!
January 4, 2023
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The sign on the lot said all day…
The sign on the lot said all day parking would be a certain price. I actually got charged double I believe.
December 30, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Overrated and Fraud
I had to enter my card payment information multiple times. Same number, no difference. This established credit card fraud. Parking was expensive, price gauging. I will not use that lot nor service again. Not will I recommend.
December 12, 2022
This parking app worked flawlessly
I've tried several of the parking apps, this was the only time I've had one work flawlessly. Scanned first try, info was easy to enter, received email and payment conformation instantly.
November 19, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Used on weekend
Used on weekend. Paying by phone number or text was much higher than using scan code to app. Why? Plus posted rates/times were different than that which was online. Please correct this deception.
October 23, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I am not able to log in and cannot…
I am not able to log in and cannot reach anyone in customer service
October 5, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The sign said parking was 8.00 but I…
The sign said parking was 8.00 but I was charged 12.99
October 4, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I called 800 number to see if I could…
I called 800 number to see if I could be refunded left my info no one answered left VM as well paid 12.99 for less than 30 mins happened on September 7 parked around 950am left around 1015 or so
September 6, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I think its all a pain in the ass
I think its all a pain in the ass. Bring the meters back. Inconvenient. Text didn't go through. It took 20 minutes to get it to take. Not a fan. I see elderly people struggle with these too. Worst parking experience in my life. I won't be using it ever again. There ya go.
August 22, 2022
Too Confusing
It took three people to figure out the app and two separate people downloading the app for one parking spot. It wouldn't let me do the $8 choice for one time parking. It was trying to make me pay $65 as the only choice. It was awful and took forever for something that should've been simple. I would have given up if I was running late.
August 16, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Charged for free parking
I found out after the fact that parking in that lot is free on Sunday’s. Parking.com took my $8 along with a $.99 fee rather than letting me know that the spot was free.
August 3, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Ripped off
We arrived at the garage in the morning after paying the night before on the app, only to find out the parking garage wasn’t honoring reservations made on your app. I emailed about a refund and never heard back. So I’m just out $14
July 19, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We have brought this to the attention of the local management team.
Better if I was able to pay by the hour
Easy to use but for a location where I only needed to park for a couple hours it was not flexible with pay. Flat rate for a whole day.
July 19, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We have brought this to the attention of the local management team.
Please work on your app to make it more…
Please work on your app to make it more user friendly.
July 16, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
scam
I was told at the gate the ticket I purchased ahead of time(reserved) would not be honored because they do not work with your company. I ended up paying $35 to park after paying your company ahead of time to park. I then wrote a complaint to your customer service and NEVER received a response. I want a refund for what I paid to your company. It was pride weekend and I parked in the pearl st. Garage on Saturday in Columbus Ohio.
I have never had this issue rectified. There has been no solution offered. Extremely poor customer service.
June 29, 2022
Reply from Parking.com - 182 E LONG ST
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I got a ticket before I could even pay…
I got a ticket before I could even pay my online parking pass.
June 27, 2022
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