Terrible company with terrible customer service. Tried to pay multiples times but system was down due to NATIONWIDE outage. Car got booted and had to pay $250 to get boot removed. Company was unwillin... See more
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This is the parking lot across from Hilton Baton Rouge Capitol Center. Hilton charges $37/night for valet only parking and this lot was $30 with in and out privileges as available. Using the QR code,... See more
Ease of use, user friendly app, instructions on signage concise as well as fast connectivity.
There was not enough information posted, especially the cost rates. Not everyone knows how to scan a qcode. Instructions need to be given about that, also. Your customers had to help each other figure... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
232 Lafayette St, 70801, Baton Rouge, LA, United States
- (225)344-4142
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Hasn’t replied to negative reviews
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Reply from Parking.com - 232 LAFAYETTE
I paid 60 dollars to park for two day…
I paid 60 dollars to park for two day and wish I would have just stayed somewhere else because that was expensive and still had homeless people walking around my car!!!

Reply from Parking.com - 232 LAFAYETTE

Reply from Parking.com - 232 LAFAYETTE
first could not pay online.
first could not pay online. had to download APP the went pretty good after that, Meeting went a lil longer. Most Pay to Park sends out a text letting you know time was about to run out. I would have paid more. got to my truck and it was tagged to put a boot on it if i was another 30 Minties i would have a boot on my truck

Reply from Parking.com - 232 LAFAYETTE
Difficult to operate
Difficult to operate, and oh so terribly expensive! It’s the reason why I don’t want to stay in downtown Baton Rouge unless it’s absolutely necessary.

Reply from Parking.com - 232 LAFAYETTE
I didn't like that I was in the dark…
I didn't like that I was in the dark trying pay for parking when I could have just used my card. The app wouldn't load so I had to wait until it responded. I don't like it.

Reply from Parking.com - 232 LAFAYETTE
I paid for 3 days in advance
I paid for 3 days in advance. After leaving for a few hours on the first day, the lot was completely full. There was no where to park even though I paid for 3 days. They did nothing and pointed me to small writing on a sign that said spots are not guaranteed. How do you oversell the lot?! I had to valet at the hotel and double pay.

Reply from Parking.com - 232 LAFAYETTE
The fee for service is unacceptable
The fee for service is unacceptable. If you change park time from hours to a full day there no much of a difference. It cost me almost $50

Reply from Parking.com - 232 LAFAYETTE
It was fast and easy to find a parking…
It was fast and easy to find a parking spot and pay by using my phone. I also like that they sent me an email to remind me that my 24 hours was ending soon.

Reply from Parking.com - 232 LAFAYETTE
Conveniently located across the street…
Conveniently located across the street from my hotel and very easy to pay.

Reply from Parking.com - 232 LAFAYETTE
Absolutely ridiculous how they gouge…
Absolutely ridiculous how they gouge for parking. Was in a hurry to go to a wedding. With one ways and traffic, this was the first lot I found. It it was $40 to park for an hour or 4 hours, but I was late and didnt have a choice. Ended up only being there 30 minutes because found out
I was going to get blocked in by a parade later on, so had to move my car 3 blocks away. So was charged $40 for 30 minutes.

Reply from Parking.com - 232 LAFAYETTE
Parking was very easy to get in and…
Parking was very easy to get in and out. Paying was simple and quick

Reply from Parking.com - 232 LAFAYETTE
Very convenient
Ease of parking for bridal show across the entry from Hotel. Very convenient

Reply from Parking.com - 232 LAFAYETTE
Misleading
Misleading! We parked on Saturday at 3:00 pm paid for 24hour parking and the receipt in small print said had to leave by 12:00am. Multiple people were being booted. Signage was unclear. Thursday-Saturday 24-hour parking but said nothing about Sunday.

Reply from Parking.com - 232 LAFAYETTE
Very easy to use
Very easy to use. Reminders for expiration of time. I felt my vehicle was safe.

Reply from Parking.com - 232 LAFAYETTE
Great easy use of parking app
Great easy use of parking app. Info received instantly

Reply from Parking.com - 232 LAFAYETTE
The QR code
The QR code, great idea.
parking lot was clean
Beautiful mural on building in parking lot
Hotel staff friendly,

Reply from Parking.com - 232 LAFAYETTE
The location of the parking lot to…
The location of the parking lot to where we were going was in close proximity.
I did find 45$ for parking for an hour and a half was very high.

Reply from Parking.com - 232 LAFAYETTE
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