Parking.com - 232 LAFAYETTEReviews 

113
TrustScore 3.5 out of 5

3.4

232 Lafayette St, 70801 Baton Rouge, LA, US


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See what reviewers are saying

Rated 1 out of 5 stars

Terrible company with terrible customer service. Tried to pay multiples times but system was down due to NATIONWIDE outage. Car got booted and had to pay $250 to get boot removed. Company was unwillin... See more

Rated 5 out of 5 stars

This is the parking lot across from Hilton Baton Rouge Capitol Center. Hilton charges $37/night for valet only parking and this lot was $30 with in and out privileges as available. Using the QR code,... See more

Rated 3 out of 5 stars

There was not enough information posted, especially the cost rates. Not everyone knows how to scan a qcode. Instructions need to be given about that, also. Your customers had to help each other figure... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 232 Lafayette St, 70801, Baton Rouge, LA, United States

  • (225)344-4142

3.4

Average

TrustScore 3.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.4

All reviews

(113)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid 60 dollars to park for two day…

I paid 60 dollars to park for two day and wish I would have just stayed somewhere else because that was expensive and still had homeless people walking around my car!!!

April 4, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy to park

Easy to park. Easy to use QR code to pay!

April 9, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 2 out of 5 stars

first could not pay online.

first could not pay online. had to download APP the went pretty good after that, Meeting went a lil longer. Most Pay to Park sends out a text letting you know time was about to run out. I would have paid more. got to my truck and it was tagged to put a boot on it if i was another 30 Minties i would have a boot on my truck

April 6, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Difficult to operate

Difficult to operate, and oh so terribly expensive! It’s the reason why I don’t want to stay in downtown Baton Rouge unless it’s absolutely necessary.

April 5, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

I didn't like that I was in the dark…

I didn't like that I was in the dark trying pay for parking when I could have just used my card. The app wouldn't load so I had to wait until it responded. I don't like it.

March 5, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

I paid for 3 days in advance

I paid for 3 days in advance. After leaving for a few hours on the first day, the lot was completely full. There was no where to park even though I paid for 3 days. They did nothing and pointed me to small writing on a sign that said spots are not guaranteed. How do you oversell the lot?! I had to valet at the hotel and double pay.

February 26, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 2 out of 5 stars

The fee for service is unacceptable

The fee for service is unacceptable. If you change park time from hours to a full day there no much of a difference. It cost me almost $50

February 16, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

It was fast and easy to find a parking…

It was fast and easy to find a parking spot and pay by using my phone. I also like that they sent me an email to remind me that my 24 hours was ending soon.

February 22, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Absolutely ridiculous how they gouge…

Absolutely ridiculous how they gouge for parking. Was in a hurry to go to a wedding. With one ways and traffic, this was the first lot I found. It it was $40 to park for an hour or 4 hours, but I was late and didnt have a choice. Ended up only being there 30 minutes because found out
I was going to get blocked in by a parade later on, so had to move my car 3 blocks away. So was charged $40 for 30 minutes.

February 4, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very convenient

Ease of parking for bridal show across the entry from Hotel. Very convenient

January 14, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Misleading

Misleading! We parked on Saturday at 3:00 pm paid for 24hour parking and the receipt in small print said had to leave by 12:00am. Multiple people were being booted. Signage was unclear. Thursday-Saturday 24-hour parking but said nothing about Sunday.

January 13, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Reminders for expiration of time. I felt my vehicle was safe.

December 29, 2023
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

The QR code

The QR code, great idea.
parking lot was clean
Beautiful mural on building in parking lot
Hotel staff friendly,

January 3, 2024
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

The location of the parking lot to…

The location of the parking lot to where we were going was in close proximity.
I did find 45$ for parking for an hour and a half was very high.

December 9, 2023
Parking.com - 232 LAFAYETTE logo

Reply from Parking.com - 232 LAFAYETTE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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