Parking.com - 4TH & LONG Reviews 155

TrustScore 2 out of 5

1.9

152 N Fourth St., 43215 Columbus, OH, US


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Rated 3 out of 5 stars

App didn't want to load on the spot. Had to use internet to try to load the website. My signal in the parking lot was 5G and still couldn't get it to load on the restaurant's Wifi.

Rated 3 out of 5 stars

the parking spaces in front of yours were 5 dollars less. The paper machine wasn't working so I used yours. Other than that, the app was fairly easy to use.

Rated 3 out of 5 stars

The concept of reviews has gotten stupid. It was a parking space. There were no armed guards, or defensive measures taken to ensure my car was protected. So 3 stars to pay to leave my car undefende... See more

Company replied

Rated 5 out of 5 stars

I drove thru 5 parking lots trying to find one that I could just pay an attendant. Finally I gave up and parked in yours. I was so nervous but followed your instructions on my phone and it worked p... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 152 N Fourth St., 43215, Columbus, OH, United States

  • (614)224-1320

1.9

Poor

TrustScore 2 out of 5

155 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bait and Switch

Bait and Switch. The price advertised on the sign for this lot when pulling in says $8 daily. But when you scan the QR code to pay for parking the amount is actually $20 plus a $0.99 service charge. And the fee is hourly. And there’s no way to adjust the price in the app.

January 6, 2024
Rated 1 out of 5 stars

Theives

You're already paying for nothing, getting tacked, called and spam emails, and getting charged a service fee on top of it

January 7, 2024
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Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Not user friendly

Not user friendly, unless
your used to the city.

January 6, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

$20 to park for 2 hours downtown when…

$20 to park for 2 hours downtown when there is nothing going on. Shameful.

January 6, 2024
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I parked across from the pins

I parked across from the pins. They gave me a ticket because I parked in the wrong “lot” even though the sign with the QR code was in the lot and that’s what I paid. My penalty was $30 and then lowered to $6 dollars which is the amount I paid since they realized they were wrong then told me to contact the other place for a refund. I didn’t even know how so I ended up paying the $6 dollars which became $10 with the $4 dollar fee.

December 27, 2023
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Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The sign in front of the parking area…

The sign in front of the parking area stated $6 all day, $8 evening, yet I was charged $20.99. This was around 3 pm on a Saturday. The signage is either falsely misleading or I was way overcharged.

December 30, 2023
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Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Good system

Good system. Easier than meters.

November 15, 2023
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Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

I drove thru 5 parking lots trying to…

I drove thru 5 parking lots trying to find one that I could just pay an attendant. Finally I gave up and parked in yours. I was so nervous but followed your instructions on my phone and it worked perfectly. I was so relieved and proud of myself as I am 76 and not very good at using tech.

November 13, 2023
Rated 2 out of 5 stars

Not the best experience!!

The information in the parking lot said that we could pay 6.00$ for the evening entire evening but there was NO option for that. Also i payed for 2 hours and I wanted to stay longer and when I try to extend the time and extend my time the application keep on crashing and we had to leave the restaurant because we didn’t want to get a ticket. Over all not the best experience…

October 6, 2023
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Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Phone number not accepted

Your app prevented One person in our party from being able to enter their phone number. This, did not allow her to complete the transaction.
Thus, I had to leave our gathering, return to parking lot, and pay for her parking with my phone.

August 12, 2023
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

bad placement of the QR code to pay

I scanned the closest QR code to pay for where I parked but turns out I was actually parked in a lot next to this one, so I got a ticket from the other company. Move the sign or mark the spots so people know which company to pay because I wasn’t the only one.

August 12, 2023
Rated 1 out of 5 stars

Scam

The price listed on the sign at the parking lot was 1/3 of what they actually charged. 100% scam

August 6, 2023
Parking.com - 4TH & LONG logo

Reply from Parking.com - 4TH & LONG

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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