Parking.com - 4TH & MAIN Reviews 165

TrustScore 2.5 out of 5

2.7

176 E Main st, 43215 Columbus, OH, US


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Rated 4 out of 5 stars

Plenty of spots available and payment was fairly easy (the payment machine was broken; had to use the QR code scan method). The posted signs are a bit deceiving saying the rate was $3 for the evening... See more

Company replied

Rated 1 out of 5 stars

The kiosk wasn't working, so i paid online then when i went to the app it didn't have an active account, so I paid again in fear of being towed or ticketed for not paying, the second payment showed an... See more

Company replied

Rated 2 out of 5 stars

Your App needs work. When I try to type in my license plate, it thinks 1 J is 11 j's and its near impossible to get it to type a different letter without a ton of headache, ON TOP OF THAT it also had... See more

Company replied

Rated 5 out of 5 stars

Easy to use, just text the lot number to the provide number, or scan the QR code, select your time, pay electronically. I live that they text you when your getting close to running out of time and all... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

165 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paid for Parking = Get a ticket

I paid for parking, not only do I have confirmation but text messages that show I paid. However, I later found a ticket on my car. Now I have to waste time emailing someone because the associates would not help and got extremely rude in trying to resolve it. Worse experience ever! Would not recommend ever using this parking area/service.

November 6, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Not user friendly

I was unable text or use the QR code to pay. I had take the time to google the app, download and create an account. Plus pat extra to pay to park. No, not user friendly.

October 21, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

The machine did not work where you pay…

The machine did not work where you pay with your credit card. The directions were not clear on how to do it from your phone. I'm 66 years old and everyone doesn't have phone experience if it wasn't for a young couple coming to the parking lot to pick up their car I probably would have had to pull out and go find someplace else to park

October 6, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Dimly lit parking lot…

It was very difficult to read credit card numbers in a poorly lit parking lot. If I was asked to pay $5 with service fee, I highly suggest to make it safer for people to be very well lit so that it is not scary to park by an alley or by a busy street. The lot markings on the pavement were difficult to see in the dark as well. As I said, if I pay $5 on a lot, I would like much better lighting for a much safer environment. Strangers could be lurking or hiding in the shadows if they wanted to.

September 24, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Fair pricing!

September 5, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Paying for parking on public property…

Paying for parking on public property should be illegal.

August 21, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Very difficult to use

Very difficult to use. I was paying the parking for 2 cars but I couldn't do it in the same transaction.

August 15, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use.

Easy to use.
Not overly priced.

July 23, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

i almost never go into the city

i almost never go into the city . i am 70 years old . i do not understand this app stuff . thank GOD someone came along and helped me with this stuff or i never would have been able to figure out how to pay for parking . all the places i used to park were gone this time i came into the city . how come you have to make it so hard on old people ? can't i just swipe my credit card in a card reader some place ? at least that is something i can figure out .

July 16, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Got harassed by some stranger while…

Got harassed by some stranger while parking then double charged?

July 5, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

It worked well

It worked well. It was a little clumsy for me to enter my credit card info standing there.

June 30, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient cheap parking not far from…

Convenient cheap parking not far from high street and you can reserve your parking spot online.

June 25, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Website is Clunky and a Money Grab

The website doesn’t actually follow the parking charge rates posted on signage in the lot I parked in for that day of the week. According to the signage, the lot was supposed to be a flat rate until midnight, but when I went to pay online, it asked for a specific time frame like a meter. Rather than defaulting to midnight, it started counting down to a pre-midnight time. When the timer was close to expiring, I clicked the link to extend my time to be safe, but the portal acted as though I was paying for the first time and made me pay the same price again even though my parking was supposed to be good until midnight. Rather than having good instructions or ensuring their rates matched both online and in-person, the parking company was happy to grab more money.

June 20, 2022
Rated 4 out of 5 stars

Love being able to renew parking through the app!

I loved being able to renew my parking through the app! However, I found it a little difficult to easily renew for the time that I wanted one time. I had to renew every 10 hours.

June 19, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The address listed on the site was 176…

The address listed on the site was 176 East Main st., I drove around and guess what, there was no such address. Never again, I learned a lesson and it cost me $5.

June 19, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

What happens if you dont have signal

What happens if you dont have signal? You get stressed out and cant figure out how to pay. I understand trying to cut down on manpower to cut down cost- but to park for 5.99 and have garbage service if you can call that service at all is not a company I would support or be pleased to work with.

June 19, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Nice clean lot

June 19, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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