Parking.com - 4TH & MAIN Reviews 165

TrustScore 2.5 out of 5

2.7

176 E Main st, 43215 Columbus, OH, US


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Rated 4 out of 5 stars

Plenty of spots available and payment was fairly easy (the payment machine was broken; had to use the QR code scan method). The posted signs are a bit deceiving saying the rate was $3 for the evening... See more

Company replied

Rated 1 out of 5 stars

The kiosk wasn't working, so i paid online then when i went to the app it didn't have an active account, so I paid again in fear of being towed or ticketed for not paying, the second payment showed an... See more

Company replied

Rated 2 out of 5 stars

Your App needs work. When I try to type in my license plate, it thinks 1 J is 11 j's and its near impossible to get it to type a different letter without a ton of headache, ON TOP OF THAT it also had... See more

Company replied

Rated 5 out of 5 stars

Easy to use, just text the lot number to the provide number, or scan the QR code, select your time, pay electronically. I live that they text you when your getting close to running out of time and all... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

165 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good use of app to pay

Good use of app to pay.
Of course I was nervous about putting credit card info in. But seems to work well.
There was still a box to pay in the lot. However, that box wasn’t working!!
So, this was the only option. Surprised it didn’t ask for my space number.
Only allows increments of even numbered hours to choose from.

June 11, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

First time

This was my wife and I first use of this service.
Was very happy and impressed with ease of use as well as cost!
Definitely plan on using for future trips!

May 26, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

cheap price and close to midtown

The price is right, It was easy to get a parking spot online with no hassle and the location is good for the commons and Ohio theater.

May 25, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Incorrect advertised rates

The amounts on the sign in the lot is not what I was charged on the app…

May 23, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I used machine didn’t print out receipt…

I used machine didn’t print out receipt and I was ticketed even though I paid and entered plate number

May 13, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

False advertising

The lot I used displayed a sign reading $5 all day parking and $3 evening parking. Additionally, only the app can be used to pay. While using the app I was only able to put in a time duration, which did not match what the sign said. Out dinner was taking longer then expected and I wanted to add another hour of time. The app was then going to charge me for a whole day as the only option. Will not be hawing this again.

May 11, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The unit on site was inoperable

The unit on site was inoperable. Many space marking numbers were illegible.the app was difficult to download and use especially on a very sunny day. Wasted 10 minutes of our lives...

April 30, 2022
Rated 1 out of 5 stars

This was the most complicated parking…

This was the most complicated parking situation I have ever encountered. My mother-in-law, who is older, had no clue how to navigate this system and some of our friends that we met didn't think it was a pay lot since the machines were off and no sign to say that they weren't being used anymore. This is just horrible. Also, tickets for one number being off in a plate number EVEN THOUGH THEY PAID, is JUST RIDICULOUS...AND $68 tickets for a $6 lot is just over the top. I will never park here again and will be sure to spread the word.

April 19, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

still ticketed even though I paid

I have paid for parking multiple times at this lot and have continued to receive tickets even when I have paid and I am not past my allotted time.

April 11, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Not user friendly. Very frustrating. There are other apps that are much easier and intuitive. Not ready for prime time

April 11, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Rated 1 out of 5 stars

System glitch, 68 ticket 2 minutes after wrong time ended

I paid for 2 hour parking from QR code from lot. Email receipt showed only 1 hour purchase after I distinctly changed it to 2 to make sure I had plenty of time. Of course I got a ticket, 2 minutes after the systems error of only 1 hour purchase. 1. System/application error. 2 a ticket issued only 2 minutes after expiration from the system error and 3 it is 68 for 2 minutes and it was wrong!

March 31, 2022
Rated 1 out of 5 stars

Incompetence all the way down

Got a ticket even though I paid for parking. No effort to check current valid parking for vehicle (ticket issued to WRONG lot), customer support on phone wouldn't do anything about it, was sent to website, still no resolution. If you see that a lot uses Parking.com, keep driving.

March 28, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We have brought this to the attention of the local management team.

Rated 4 out of 5 stars

good location

It was easy to park in their lot. The only problem was that the machine that takes money didn't work and it was pouring down rain. On a smaller sign that was hidden from view said to call a number on your phone and do it manually. It took to long and I got soaking wet

March 19, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We're glad you enjoyed your stay with us!

Rated 1 out of 5 stars

The app is awful

The app is awful. It was incredibly frustrating trying to add a payment method, and when I realized I already had an account, it was frozen due to inactivity. Well, I don't use it because it's awful every time

March 13, 2022
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We have brought this to the attention of the local management team.

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