Parking.com - 960 Johnson Ferry Reviews 65

TrustScore 3 out of 5

3.1

980 Johnson Ferry Rd., 30342 Atlanta, GA, US


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Rated 2 out of 5 stars

These Handicapped spots at the Doctors center used to be free. You can park all day in the garage for $6 yet for the handicapped spots, we are supposed to figure out how to pay and then try to calcul... See more

Company replied

Rated 5 out of 5 stars

My doctors office made a mistake so I no longer needed the appointment. David or Dawitt made sure I was taken care of as I was in pain. I appreciate the kind gesture in making an accommodation for m... See more

Rated 1 out of 5 stars

Way too much money for handicap parking. I never pay for handicap parking at other locations. In 2 visits I paid $20. I cannot afford to park at this building going forward. Also, it takes WAY too... See more

Rated 4 out of 5 stars

Not great- bitterly cold day- I had to go back outside because you didn’t allow me to purchase enough time to complete my appointment. The 2nd charge I made took way too much time to complete and my d... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 980 Johnson Ferry Rd., 30342, Atlanta, GA, United States

  • (678)733-3883

3.1

Average

TrustScore 3 out of 5

65 reviews

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Rated 1 out of 5 stars

I used it on Tuesday

I used it on Tuesday, and after two tries, it worked. However, today I tried using it, and after 12 attempts, and changing parking spots 3 times, I gave up and had to park in the deck and walk up the slanted walk, which was hard on my feet and back. It kept reading ERROR and try again. I'll park elsewhere next time!!!

May 7, 2024
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Charging to park in handicap parking is…

Charging to park in handicap parking is just not cool. Two six dollar. Charges because we ran a few minutes over the estimated time .

April 29, 2024
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

I had to increase my time by 15min and…

I had to increase my time by 15min and then again by 10min. Each time I got charged $6.00. Highway robbery!!
1hr and 20 min cost me $18.00
Never again!!!!

March 19, 2024
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Advise The Parking Customer…

You should tell the person parking there you can choose up to a certain amount of hours for the $6.00 charge. I chose one hour because I thought I would go in and out. However, my gynecological oncologist sent me down to 3rd floor for testing. Therefore, I had to pay another $6.00. Please advise the person parking they can choose 3 or 4 hours for the same price as just one hour.

April 4, 2024
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

$6.00 I paid for 1 hour when my doctors…

$6.00 I paid for 1 hour when my doctors appt ran late I added another hour which was another $6.00! $12.00 if were not handicapped I would have parked in the parking deck for $6.00 the entire day--Highway robbery you are taking advantage here

March 21, 2024
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

This is terrible process!

Didn’t have cellphone with me… System wanted me to guess how long to pay for before I went into doctors office, have you ever tried to guess how long the wait will be? Needed my credit card info but I’d never heard of this website and wasn’t sure it was a real thing…

March 7, 2024
Rated 4 out of 5 stars

Not enough choice

Not great- bitterly cold day- I had to go back outside because you didn’t allow me to purchase enough time to complete my appointment. The 2nd charge I made took way too much time to complete and my dr was waiting.

January 29, 2024
Rated 1 out of 5 stars

A disaster for people with handicaps.

It was confusing and inconvenient to use for persons with physical handicaps like us-- the very people it should be designed to help. We could have gone through the cash lanes and saved a lot of time and aggravation. We'll never use the system again.

January 31, 2024
Parking.com - 960 Johnson Ferry logo

Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

This system is horrible

This system is horrible! I have had to park several times using this system. It’s not easy at all and it’s very confusing! I do not like how I have to input my information in every single time! Just not user friendly at all!

January 18, 2024
Rated 3 out of 5 stars

The replacement if the coin meters was…

The replacement if the coin meters was a grave disappointment. I always had a sack of change in my purse to be able to feed the meters. I gave arthritis and walking up the hill from the parking deck is a challenge! I am 78 years old as are most of the patients there seniors. Many do not have smart phones not know how to use the new system. I find it to be discriminatory! When I used it last week, the security officer was kind enough to help another lady and me. That is not his job.
The handicap places are never full because people do not know how to use the new system. This is a disservice to the patients who
Need to be able to park close and not walk so far. Further, the rates are too high. I was able to feed the meter fir the same time
fir less money.., also a help to
Seniors. I’m glad that I was able to park there this once just to be able to comment to you. The hospital administration should never have given you the liberty
To install this system of payment
And to take advantage of those
Whom you should be helping. I considered phoning the local television station to come look at the system and do a special
On the news about it. Take your automation down and return the meters! Thank you!

January 18, 2024
Rated 1 out of 5 stars

It said it was handicap parking and my…

It said it was handicap parking and my husband is handicapped. I did not see anything saying it was Parking by the hour. I had called the doctors office before and they said any parking was six dollars a day. So imagine my dismay when I started getting texts saying my time was running out, and I needed to pay another six bucks. My husband was having a CT scan and so I asked the radiologist and she assured me that it was only six dollars a day. Luckily I made it out with a minute to spare but how was I to know that you had a special permit to park there. I have a handicap license plate. I surely thought that was sufficient to park in handicap spot.

January 7, 2024

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