Parking.com - 960 Johnson Ferry Reviews 65

TrustScore 3 out of 5

3.1

980 Johnson Ferry Rd., 30342 Atlanta, GA, US


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Rated 2 out of 5 stars

These Handicapped spots at the Doctors center used to be free. You can park all day in the garage for $6 yet for the handicapped spots, we are supposed to figure out how to pay and then try to calcul... See more

Company replied

Rated 5 out of 5 stars

My doctors office made a mistake so I no longer needed the appointment. David or Dawitt made sure I was taken care of as I was in pain. I appreciate the kind gesture in making an accommodation for m... See more

Rated 1 out of 5 stars

Way too much money for handicap parking. I never pay for handicap parking at other locations. In 2 visits I paid $20. I cannot afford to park at this building going forward. Also, it takes WAY too... See more

Rated 4 out of 5 stars

Not great- bitterly cold day- I had to go back outside because you didn’t allow me to purchase enough time to complete my appointment. The 2nd charge I made took way too much time to complete and my d... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 980 Johnson Ferry Rd., 30342, Atlanta, GA, United States

  • (678)733-3883

3.1

Average

TrustScore 3 out of 5

65 reviews

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3.1

All reviews

(65)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

App was not working- Useless

App was not working. Refused 3 credit cards. I had a husband with dementia in a drs office and a ridiculous app that kept telling be I would be ticketed if I did not enter card. All 3 cards were already active and stored

January 12, 2024
Rated 1 out of 5 stars

Older people don’t know how to use

Older people don’t know how to use. Walking is difficult.stood in the cold after making a trip to the cop to figure out how to use this . You need to devise a different strategy if you need this money. Other people were not able to use this, not only me.

January 3, 2024
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

I am on a walker and had a terrible…

I am on a walker and had a terrible time scanning the code on the meter. Then when I texted the phone number, the sysyem would not take my money. I had to get help from someone in the Dr’s office for it to accept the $6.00. The office worker even had trouble with it too! It took her 10 min. for it to work. This meter is not acceptable for the handicapped!!

December 14, 2023
Rated 1 out of 5 stars

I didn’t understand it and neither did…

I didn’t understand it and neither did anyone else I saw parking there and no one inside the bldg understood how it works. Rec’d a text saying my two hours was over? you expect handicap to come out to pay again? In South Carolina they don’t even charge handicap.This is so wrong & to expect everyone to be savvy w their phone or paying with a phone? Anyway, it’s not clear at all what the cost is and for how long a couple other people told me they just check one hour and that was it. It wouldn’t let me choose anything but two hours or something else I didn’t want. It’s not an ideal choice for handicap!

November 25, 2023
Rated 1 out of 5 stars

Handicap parking space at Northside Atlanta Hospital

Handicap parking space. Double charged on initial session for a total of $12.00. Two subsequent extensions @ $6.00 each. Total $24.00. Later discovered that the parking garage less than 300 feet away, and a similar distance to the building entrance was a flat $6.00
*11/10/2023 10:54AM - Order # 901976118 – $6.00 – Exit before 11:51AM
*11/10/2023 10:58AM - Order # 901976259 – $6.00 – Exit before 11:56AM
*11/10/2023 11:21AM - Order # 901976118 - Text message “parking session is nearing its end.”
*11/10/2023 11:26AM - Order # 901976259 - Text message “parking session is nearing its end.”
*Appointment taking longer than expected 1 hour
*11/10/2023 11:46AM - Order # 901976259 – $6.00 – Extended 1 hour – Exit before 12:26PM
*11/10/2023 12:16PM - Order # 901976259 - Text message “parking session is nearing its end.”
*11/10/2023 12:24PM - Order # 901976259 – $6.00 – Extended 1 hour – Exit before 2:26PM
*Total $24.00 vs. parking garage 100 yards away at a flat $6.00

November 10, 2023
Rated 1 out of 5 stars

Billed for 45 mins twice @ $6.00 each

Billed for 45 mins twice @ $6.00 each. Billed 15 mins before y time was up. If I’d parked in the garage I would have only paid $6.00 for the entire time. I don’t think that’s right. It’s like we’re being penalized for handicapped parking!

October 31, 2023
Rated 1 out of 5 stars

The Service People Work.

The Service People Work.. it’s very Bad. An Especial Security
And. Park.Costumers park. The Desablties.. they not . Haved Permsn.. 2Park.. I. Haved And. I.am park. 7Floor. I said. The Security Said. Him
It’s Not. Him.. problem🥲

September 21, 2023
Rated 1 out of 5 stars

problems with using AMEX credit card

problems with using AMEX credit card. Would not take cvv number.

August 14, 2023
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

It's a shame that a handicapped person…

It's a shame that a handicapped person has to pay to use a handicapped parking space. Shame on you. Just another tactic to be just like everyone else trying to make a buck. Not impressed at all.

August 21, 2023
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

These Handicapped spots at the Doctors…

These Handicapped spots at the Doctors center used to be free. You can park all day in the garage for $6 yet for the handicapped spots, we are supposed to figure out how to pay and then try to calculate how long we might be in the doctors center? That is challenging and adds a lot of stress to an already stressful day. When I pay $6 to park in handicap spot, I expect i can be there all day just like in the garage and not be forced to select what time i might leave.

August 2, 2023
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Reply from Parking.com - 960 Johnson Ferry

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Process is simple

Process is simple, concise and accurate. I have a Parking.com account, but a simple text to Parking.com gets everything off to a quick and low stress environment for completing a parking transaction.

August 9, 2023
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Reply from Parking.com - 960 Johnson Ferry

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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