Parking.com - AMTRAK LANVALEReviews 

205
TrustScore 3.5 out of 5

3.5

21 E Lanvale Street, 21201 Baltimore, MD, US


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See what reviewers are saying

Rated 3 out of 5 stars

The parking lot was perfectly fine. The problem was trying to add extra time to my session. No matter what I did, the app and the website kept saying it couldn't find my email address although the mes... See more

Company replied

Rated 1 out of 5 stars

There was a $.99 fee to use this and no other choice, that was a 20% surcharge on my parking. Like ticketmaster for parking lots. Edit. After viewing the parking.com response: thoughts and prayers... See more

Company replied

Rated 5 out of 5 stars

So I was supposed to book my train to New York out of the BWI airport Amtrak station. I realized that morning that we had to go to the downtown station which was 30 min further away. Hectic morning to... See more

Company replied

Rated 3 out of 5 stars

Edited review: The company resolved the incorrect violation quickly, so I have bumped the review up to 3 stars from 1. —- I would give zero stars if that were an option. I paid for parking and rece... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 21 E Lanvale Street, 21201, Baltimore, MD, United States

  • (410)625-7878

3.5

Average

TrustScore 3.5 out of 5

205 reviews

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4-star
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2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(205)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

.park

very good and assessable easy to understand the electronic device

February 5, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Shawn. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I love this parking spot

I love this parking spot. It's conveniently located near the train station and I am very grateful for that.

February 1, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Carolyn. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Will not park there again

Will not park there again, I prefer the machines. It’s inconvenient to have to enter a credit card on the phone in the dark parking lot.

January 27, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local managment team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The price is reasonable and…

The price is reasonable and transparent. They send a text when your time is almost up. I just want to park and not worry about a bunch of details so the site being straightforward was a huge plus.

February 2, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Candi. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Poorly maintained facility too costly…

Poorly maintained facility too costly for time spent

January 21, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

When you have to use the website

When you have to use the website, it doesn’t give you the weekend or evening rates!

January 28, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Kathleen. We appreciate your feedback and will share it with the local managment team. If you have any issues in the future, please reach out to us at feedback@parking.com so we can further assist.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ticket even when paid

The machines at the station weren’t not operating. I used the scan QR code to access the system. Paid as instructed and received a ticket when I returned earlier than the timeframe in which I paid Violation was for “non-payment”

I will use another option next trip. Can not risk towing worry

January 20, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

Kiosk didn’t work

January 6, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Matthew. We will let the local management team know.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and convenient.

January 8, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Amy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

So I was supposed to book my train to…

So I was supposed to book my train to New York out of the BWI airport Amtrak station. I realized that morning that we had to go to the downtown station which was 30 min further away. Hectic morning to say the least and I wasn’t sure what to expect. Your lot made simplified the parking component of my trip and my car was safe and sound when I returned.

January 4, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Kristen. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Too hard to see

The print on your app is too hard to see. I ended up paying for two days of parking instead of one. You need to have an option to go back and correct what you've entered.

December 13, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Add Apple Pay

Add Apple Pay. Besides that fairly smooth.

December 15, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad that everything worked out. We will also share your feedback with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use QR code

December 7, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Light, security and some more problems

Lighting in the lot and no security.

December 7, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I paid $5.50 for what used to cost $5…

I paid $5.50 for what used to cost $5 when the machines across from the Metro were working. 10% price increase for no uplift. I guess that's what inflation means. I don't have a sophisticated understanding of these things. Anyway, parking app seemed to perform ok.

December 10, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, David. We appreciate your feedback and will sahre it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy way to pay after figuring it out

It was a bit confusing being a first time user.

December 3, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Susanne. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horribly managed and cared for

The machines where you pay, two of them, don't work. The phone number that they have on one of the boards is discontinued. The other phone number no one answers. You have to take a QR code to even access the payment portal. Horribly run, horribly managed

December 4, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will look into this with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I haven't parked in the lot behind Penn…

I haven't parked in the lot behind Penn Station for a while. I was in a hurry and so going through all the registration procedure was frustrating. I was used to the procedure where you put in your card and then put the receipt on your dash, which I found to be faster. Also, the bright sun made it hard to see my phone. Next time I will register before I leave home.

December 3, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, David. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

I didn't get towed so I guess this…

I didn't get towed so I guess this parking website works. Idk what else to say

November 20, 2022
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

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