Parking.com - AMTRAK LANVALEReviews 

205
TrustScore 3.5 out of 5

3.5

21 E Lanvale Street, 21201 Baltimore, MD, US


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See what reviewers are saying

Rated 3 out of 5 stars

The parking lot was perfectly fine. The problem was trying to add extra time to my session. No matter what I did, the app and the website kept saying it couldn't find my email address although the mes... See more

Company replied

Rated 1 out of 5 stars

There was a $.99 fee to use this and no other choice, that was a 20% surcharge on my parking. Like ticketmaster for parking lots. Edit. After viewing the parking.com response: thoughts and prayers... See more

Company replied

Rated 5 out of 5 stars

So I was supposed to book my train to New York out of the BWI airport Amtrak station. I realized that morning that we had to go to the downtown station which was 30 min further away. Hectic morning to... See more

Company replied

Rated 3 out of 5 stars

Edited review: The company resolved the incorrect violation quickly, so I have bumped the review up to 3 stars from 1. —- I would give zero stars if that were an option. I paid for parking and rece... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 21 E Lanvale Street, 21201, Baltimore, MD, United States

  • (410)625-7878

3.5

Average

TrustScore 3.5 out of 5

205 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(205)

91 reviews in the last 12 months

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Rated 2 out of 5 stars

I bought my ticket online and paid

I bought my ticket online and paid. Received the confirmation and went about my day. Came back to a $61 ticket. I was able to dispute it and it was voided but this has been a headache with this particular lot. The parking.com was easy to access but not sure why I was still given a ticket.

May 20, 2023
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review and for bringing this to our attention. We will look into this with the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

The location is convenient to the train…

The location is convenient to the train station. My only concern is lack of security.

May 3, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenience with NO hassel

Convenience with NO hassel
Thank you

May 6, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Mick. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Will definitely use this service in the future.

April 25, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I miss the ticket machine

I miss the ticket machine, but I guess technology wins. Please keep in mind that anyone without a smart phone won't be able to use the lot.

April 22, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Erroneous issued citations

Notwithstanding having still over 4 hours left of a purchased one day parking „permit“ was issued a citation… (now for the 2nd time!) provided twice PO # and license plate

April 14, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Safe place to park

March 27, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Ivy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Price went up

Price went up.

“ Convenience fee” is a lie and rip off

It was convenient to simply put my card in and pay 5$ now it’s 6 and takes me 10x longer.

Signing up is not convenient

March 22, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Chris. We appreciate your feedback and will share it with the local management team to review.

Thank you,
parking.com

Rated 5 out of 5 stars

Great Experience

Parking was easy, convenient and didn't cost an arm and a leg. I would definitely park there again.

March 18, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Devon. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Declined my card in error

Declined my card in error, and triggered my bank to cancel my card and try sending me a new card without being asked. Called the bank and they had no idea why this happened. My card worked fine somewhere else the next day.

March 2, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will share this with our team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Purchase was easy; directions were hard

Purchase was easy. Unfortunately, the address provided, when entered into GPS, directed us in a way that we were forced by traffic controls into a different garage where we had to pay a second time. So we were unable to take advantage of the paid ticket.

March 3, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will look inito this and reach out directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

I hate how long it takes to use the…

I hate how long it takes to use the app. I park, I want to get to my destination, but no, I have to stand around in front of a sign with a bunch of people complaining about having to stand around in front of the sign as we stare into our phones, in the rain or the cold, trying to enter all of our details. Give me a meter with a credit card slot any day of the week.

February 26, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Convenient but not

Convenient, didnt like the fact that that an extra hour was the same price I paid to park for 5 hours.

February 26, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Nicole. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Ease and safety.

Easy to scan, pay, and go. I was dropping my daughter off later in the evening and running late so the quick check out and well light parking lot made this the perfect place to park for an older person.

February 24, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

All of the electronic meters were…

All of the electronic meters were broken so I had to use the website. It took forever to load on my phone, and took too long to fill out for something that is normally so quick.

February 24, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Mia. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

I did not know I had a parking ticket

I did not know I had a parking violation from the previous week. So when I paid for a day pass the next week I was surprised to find a ticket upon my return for $111 which included $50 for the ticket from the previous week AND another $61 apparently for having not paid the $50. A painful and expensive lesson. Rates are high for this lot which is in appalling condition. It may be time to resurface the lot or at least fill in the potholes

February 23, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, John. We will share this with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Ease of use

Ease of use. I liked the text reminder for when the meter was going to run out and the ability to add funds/time from my phone.

One suggestion would be to have an Apple Pay and Google Pay options, so I wouldn't have to enter in a debit/credit card.

February 28, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Steven. We are glad you enjoyed your stay with us. We will also share your feedback with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking violation citation after wrong qr code time

I paid for the parking from 10am to 4pm and got qr code for two hours. There were no functioning readers at the parking site. When I returned to the parking lot after 1pm, I had $61 citation from the parking lot keeper for violated parking time. Small print said I was responsible for the qr code mistake only printing for two hours. NOTE: the site has weekend parking flat rate same, whether you are there two hrs or full day. So I am very upset for my parking turning to cost $66 and that they do not have functioning code readers but they do have staff to walk around and surprisingly check violations. I will not use this service again.

February 18, 2023
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We will look into this and reach out directly.

Thank you,
parking.com

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