Parking.com - Big Timber Reviews 60

App a bit awkward with regards to setting up account and logging in. Fee to use app (convenience fee added to parking spot owner cost) is too high. What's so convenient with paying more than anyone else around you. The "convenience" is for the owner and Parking.com, not me! I think the app user should get a discount - not an additional fee!!!

The website and app are to hard to use. You can't pay for multiple day only hours. Needs improvement!

the app would not work. i clicked on it 150 times over 2 days. All i wanted to do was give you guys money. i spent all weekend worrying i would get towed or ticketed.

Completely satisfied. We had an issue trying to pay for two days and got a citation but your customer service reps were amazing and voided the citation since we did pay for the spot. Thank you

Paid for online was easy. Got back and had parking violation on windshield. Attendant had wrong state and violation was waved.

Used the app to park at a Metra Station. It cost $1.50 to park plus a $0.66 surcharge. That’s a 44% surcharge. Outrageous. And they have the audacity to promote it as an easy way to pay. Very disappointed. First and last time I will use the app. I’ll use quarters from now on.

Terrible. We’ve tried over and over to use the app at Big Timber, IL and it does not work. Finally they sent me a link and I was able to pay by the link only and guess what. I got a parking ticket and learned that’s it’s not $1.50 like it’s posted it’s 1.50 plus a .66 cents service fee. Totally unreliable. I complained and they cancelled the ticket. That is the only good experience I had with this. Just a mess.

Over price and super complicated for anyone to use! Get the stations tolls fixed!! Rip offs!!

Accidentally booked parking for way less time than intended

Clean. nice size lot. Could use additional signs on how to pay.

Clumsy app. Stupid that you can’t pay beyond midnight.

It is not clear if overnight parking is available.

Company refused to give any refund from a $20 at a kiosk that required exact change for $1.50 daily rate. The kiosk was unlit and the train was about to leave so I used the only money I had.

The next day at the same lot their app charged me $2.16 for only 2 hours of time even though I needed the day, but then somehow left the session open for over a week so who knows how much that would have tried to charge me. Tech support had to clear the session so that took calls and support emails to fix.

Bottom line I don't trust this company they stole money and made me sweat about the week long session their app tried to apply to my account.