Parking.com - BRIX408 Reviews 96

TrustScore 3 out of 5

3.2

408 W Florida st, 53204 Milwaukee, WI, US


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Rated 3 out of 5 stars

Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).

Company replied

Rated 4 out of 5 stars

We should mention somewhere you can scan Code after parking, and have your license handy when you do. I stood for a while to do the QR code, but it was too far... Then I walked away to scan it again o... See more

Rated 4 out of 5 stars

I’m not sure how secure this lot is. I park there when I stay at the iron horse but didn’t know parking was including in my stay. There is covered parking next door and I may try thst next time.

Company replied

Rated 2 out of 5 stars

App did not let me go back to review and change time before finalizing payment. This should absolutely be possible. I mistakenly chose 2 days instead of 2 hours, so a $5 parking fee ended up at $30. N... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 408 W Florida st, 53204, Milwaukee, WI, United States

  • (414)291-3685

3.2

Average

TrustScore 3 out of 5

96 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Why in the world are you annoying…

Why in the world are you annoying people (multiple times!) with a survey about paying for parking. Yes i paid - and then used the parking deck. How can that transaction be either “good” or “bad”.

November 12, 2022
Rated 5 out of 5 stars

Easy and convenient

Easy and convenient. I really like it.

November 4, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Website is very slow to load

Website is very slow to load, parking spots were numbered but the site didn’t reflect that so I was concerned I’d get a ticket. Pricing was very misleading

November 4, 2022
Rated 2 out of 5 stars

Overcharged

Was overcharged by 50%. Sandwich board sign in front of structure advertised all day for $10 but put in my info on the website and was charged $15 + tax. Didn’t have time to mess with it or call so I swallowed the overage.

July 5, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Paid for a week…twice I had to go find…

Paid for a week…twice I had to go find another place to park because either they oversold the lot or people parked and didn’t pay let alone care.

They need to patrol the lots and tow people who didn’t pay.

June 30, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Not as intuitive to use as the few…

Not as intuitive to use as the few other parking sites we used

No timer reminder for the expiration (not needed but helpful in this case)

Payment was acknowledged quickly

May 22, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Security vehicle blocked disabled parking spaces all weekend

There was a ProTek Security vehicle parked in a spot that blocked TWO disabled parking spaces for the entire weekend. Unacceptable.

Edited to add: I spoke with the owner of the security company who addressed my concerns immediately. Apparently the city of Milwaukee gave them permission to park there. Bottom line, that’s still illegal and not in compliance with ADA. But at least my concerns were heard and addressed.

May 9, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The kiosk was not working

The kiosk was not working, so i had to use the QR code. Then, it said to place the printed receipt on the dash. Where would I get a printed receipt? And it charged me twice!

April 11, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Rated 5 out of 5 stars

This was such an easy way to park!

This was such an easy way to park!! At first we selected 18 days instead of 18 hours. But after realizing our mistake we started over. Easy in and out of the parking lot with no waiting to pay at a pay station. Clean garage and excellent rates.

March 21, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We're glad you enjoyed your stay with us!

Rated 1 out of 5 stars

Needed to use multiple phones to get…

Needed to use multiple phones to get submit payment option to actually work and pay for my parking

March 13, 2022
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Reply from Parking.com - BRIX408

Thank you for your review. We have brought this to the attention of the local management team.

Rated 5 out of 5 stars

Good experience.

The experience was good overall.

February 12, 2022
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Reply from Parking.com - BRIX408


Thank you for your review. We have brought this to the attention of the local management team.

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