Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).
Company replied
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Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).
Company replied
We should mention somewhere you can scan Code after parking, and have your license handy when you do. I stood for a while to do the QR code, but it was too far... Then I walked away to scan it again o... See more
I’m not sure how secure this lot is. I park there when I stay at the iron horse but didn’t know parking was including in my stay. There is covered parking next door and I may try thst next time.
Company replied
App did not let me go back to review and change time before finalizing payment. This should absolutely be possible. I mistakenly chose 2 days instead of 2 hours, so a $5 parking fee ended up at $30. N... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
408 W Florida st, 53204, Milwaukee, WI, United States
Hasn’t replied to negative reviews
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Reply from Parking.com - BRIX408
This app was just okay...hard to set up the initial payment, but I liked the reminder when my time was running out.
Why in the world are you annoying people (multiple times!) with a survey about paying for parking. Yes i paid - and then used the parking deck. How can that transaction be either “good” or “bad”.

Reply from Parking.com - BRIX408
Website is very slow to load, parking spots were numbered but the site didn’t reflect that so I was concerned I’d get a ticket. Pricing was very misleading
It said it was $10 all day but I was charged $15.
There were no spots. Requested refund and no response from customer service.
Was overcharged by 50%. Sandwich board sign in front of structure advertised all day for $10 but put in my info on the website and was charged $15 + tax. Didn’t have time to mess with it or call so I swallowed the overage.

Reply from Parking.com - BRIX408
Paid for a week…twice I had to go find another place to park because either they oversold the lot or people parked and didn’t pay let alone care.
They need to patrol the lots and tow people who didn’t pay.

Reply from Parking.com - BRIX408
Not as intuitive to use as the few other parking sites we used
No timer reminder for the expiration (not needed but helpful in this case)
Payment was acknowledged quickly

Reply from Parking.com - BRIX408
There was a ProTek Security vehicle parked in a spot that blocked TWO disabled parking spaces for the entire weekend. Unacceptable.
Edited to add: I spoke with the owner of the security company who addressed my concerns immediately. Apparently the city of Milwaukee gave them permission to park there. Bottom line, that’s still illegal and not in compliance with ADA. But at least my concerns were heard and addressed.

Reply from Parking.com - BRIX408
The kiosk was not working, so i had to use the QR code. Then, it said to place the printed receipt on the dash. Where would I get a printed receipt? And it charged me twice!

Reply from Parking.com - BRIX408
This was such an easy way to park!! At first we selected 18 days instead of 18 hours. But after realizing our mistake we started over. Easy in and out of the parking lot with no waiting to pay at a pay station. Clean garage and excellent rates.

Reply from Parking.com - BRIX408
Needed to use multiple phones to get submit payment option to actually work and pay for my parking

Reply from Parking.com - BRIX408
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