Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).
Company replied
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We should mention somewhere you can scan Code after parking, and have your license handy when you do. I stood for a while to do the QR code, but it was too far... Then I walked away to scan it again o... See more
I’m not sure how secure this lot is. I park there when I stay at the iron horse but didn’t know parking was including in my stay. There is covered parking next door and I may try thst next time.
Company replied
App did not let me go back to review and change time before finalizing payment. This should absolutely be possible. I mistakenly chose 2 days instead of 2 hours, so a $5 parking fee ended up at $30. N... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
408 W Florida st, 53204, Milwaukee, WI, United States
- (414)291-3685
3.2
Average
96 reviews
Hasn’t replied to negative reviews
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It was pretty easy to use and I had no…
It was pretty easy to use and I had no issues.
February 2, 2022
Reply from Parking.com - BRIX408
Thank you for your review. We're glad you enjoyed your stay with us!
I am a new customer to parking.com and…
I am a new customer to parking.com and parked in the garage for the first time. I was trying to figure out how to pay, took a picture of the poster and then asked some people in the hotel how to use this. They told me to go online and pay before I leave which I did. When I arrived back to my vehicle I had a traffic parking ticket. I don't know how this is possible but do not plan to pay it as I paid for parking while at the hotel before I left. Evidently one needs to pay when they park and not when they leave but there are not any signs stating this for the customers using the service.
January 31, 2022
Reply from Parking.com - BRIX408
Thank you for your review. We have brought this to the attention of the local management team.
Between the 25 minutes from parking to…
Between the 25 minutes from parking to checking into my hotel, downloading the app and paying for my spot, I was ticketed for nonpayment. I've left two messages with no response so far with no response
January 3, 2022
Reply from Parking.com - BRIX408
Thank you for your review, Eugene. We have brought this to the attention of the local management team.
Easy to use app.
December 8, 2021
Reply from Parking.com - BRIX408
Thank you for your review. We're glad you enjoyed your stay with us!
App didn’t work and had to wait in long line
It was bad because the app didn’t allow us to pay for a couple hours, it wanted us to pay for the the whole day for $25, we only parked there because we went to the art show/exhibit and was only going to be down there for a couple hours…so we had to wait in line to use the kiosk…you should really fix this problem.
September 7, 2021
Reply from Parking.com - BRIX408
Sorry you had a negative experience, Jennifer. We have brought this to the attention of the local management team.
Reply from Parking.com - BRIX408
Thank you for your review. We're glad you enjoyed your stay with us!
I was charged twice for the same…
I was charged twice for the same vehicle and was unable to get a hold of anybody to have a the charge rescinded.
August 6, 2021
Reply from Parking.com - BRIX408
Thank you for your review, David. We are going to look into this and will reach out directly.
I had a bad experience where I didn’t…
I had a bad experience where I didn’t get my QR/barcode for my parking in Chicago and I called and they said they would refund my card and never did.
July 6, 2021
Reply from Parking.com - BRIX408
Thank you for your review, Becca. We are going to look into this and will reach out directly.
I should have been charged $5...was…
I should have been charged $5...was charged $115. No way to contact the. To dispute..bow doing thru my bank and it takes 60 days!!!!!!!!!
June 30, 2021
Reply from Parking.com - BRIX408
Thank you for your review, Julie. We are going to look into this and will reach out directly.
Reply from Parking.com - BRIX408
Thank you for your review Floyd. We're glad you enjoyed your stay with us!
Had the windows of my car smashed…
Had the windows of my car smashed during overnight parking. 3 other cars had the same. No cameras in the garage.
June 14, 2021
Overall the Parking.com app is ok
Overall the Parking.com app is ok, but has some issues. When creating an account they send you a link to verify your email - pretty standard - however, it actually helps if the link WORKS and does not link to a fail error..again and again and again. It was convenient to pay for the parking via the app, but let me pay for more than a 24 hour period - I don't want a month, I want 2- days. It was annoying to have to go in each day and pay. Although it might have let me prepay, but again that is still two transactions instead of one. It did note available parking in my vicinity and that was handy and I can see this being a handy app in the future, but fix the email link issue - that was annoying - you would have gotten 4 stars but for that.
February 8, 2021
Reply from Parking.com - BRIX408
Thank you for the feedback, Kim. We appreciate it. This has been brought to the attention of our IT team.
Thank you,
Parking.com
Parking lot was over sold
Parking lot was over sold. Alot of cars constantly going in and out with the same problem. Tried going into lot several times with no success. Still waiting for refund 3 days later.
February 3, 2021
Reply from Parking.com - BRIX408
Sorry you had a negative experience. We see that you were an on-demand customer. These are not pre-purchase sales and there are no in/out options at this location. There is no way to enforce that spot to not be taken by another during the time you are gone. We will reach out to learn more.
Thank you,
Parking.com
All good until spots oversold
Thought it was great service until I purchased a 24 hour spot, left for dinner, and returned to find the entire lot filled. They took my money while over-selling the spots they had. This is extremely disappointing. Even went back 3 hours later and spots were still filled — what’s the point of paying for 24hour parking then?
January 18, 2021
Reply from Parking.com - BRIX408
Sorry you had a negative experience, Cett. Because this is a gateless location, and you purchased via On-Demand, we can not guarantee your spot will not be taken once you leave and come back. We have brought this to the attention of the local management team for signage of no in/out privileges.
Thank you,
Parking.com
Ramp to second floor is a little…
Ramp to second floor is a little awkward, but both the garage and the stairwell were well lit and felt safe.
December 22, 2020
Reply from Parking.com - BRIX408
Thank you for the review, Andy. We're glad you enjoyed your stay. We look forward to you parking with us in the future.
Thank you,
Parking.com
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