Parking.com - CALUMET Reviews 62

TrustScore 3.5 out of 5

3.7

25 Calumet Street, 2120 ROXBURY, MA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Safe parking spot. A few yards to Brigham hospital, Stop & Shop, located @ 1 Brigham circle. Price is reasonable compared to Brigham public parking. Open lot and not covered.

Company replied

Rated 1 out of 5 stars

As usual the machine at the lot wasn't working. The weekend special for the lot doesn't work on the app. It's a mo ey grab to not keep the machine at the lot working OR to refuse to fix the app and en... See more

Company replied

Rated 1 out of 5 stars

The parking lot requires you to scan a QR code and enter your license plate number and credit card information. It is inconvenient and took more time than most other parking lots that use meters or pa... See more

Company replied

Rated 5 out of 5 stars

The internet did not process my parking request and I ended up claiming 3 reservations on the same day. Customer service was able to refund my extra two charges when I called. Thank you very much.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.7

Average

TrustScore 3.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear and Simple

The instructions were clear and easy to follow and I appreciated the warning as to when my time was going to exire. This gave me the opportunity to add more time or leave, rather than just get tocketed.

November 1, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hello Jeffrey,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Has an issue with the payment

Has an issue with the payment, the site manager Chris was extremely nice and professional and resolve the issue.

November 1, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hello,

Thank you for your review. We're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was available n staff was…

Parking was available n staff was friendly and helpful with app

September 13, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Saira,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your experience with us.

Thank you,
Parking.com

Rated 5 out of 5 stars

App is easy and convenient to use

App is easy and convenient to use. Boston can be very tough to find parking lots and we have used the same spot without issues.

August 31, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Sean,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us.

Thank you,
Parking.com

Rated 5 out of 5 stars

This is an awesome price for the area

This is an awesome price for the area. Very convenient to the grocery store, or a night out. I’m definitely using them again.

August 25, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Erick,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

charge system is very confused

charge system is very confused. One day charge fees

August 3, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Catherine,

Thank you for taking the time to write this review. We appreciate your feedback and we are sorry for your negative experience with us. We have shared this with our local management team for their review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Nice and easy

August 10, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Thank you for your review, Betty. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

ZERO.ZERO CUSTOMER SERVICE

ZERO.ZERO CUSTOMER SERVICE. THIS COMPANY IS RIDICULOUS TO DEAL WITH!!!!!!!!!!

July 10, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Lora,

Thank you for your feedback. We have shared this with the local management team for review & will reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

easy in and out

easy in and out. Just hope you get there before the lot fills up and if it's later in the still give it a shot (they usually have one tight spot on reserve.

July 25, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Cindy,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Very poor direction

Very poor direction. Poor service . Exit sign not available

July 22, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Susan,

Thank you for your review. We appreciate your feedback & we apologize for your negative experience during your stay with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Not able to add time

We were able to pay for our parking once, then when we tried to add more time through the link sent to us, through the site itself, and through the app. We were not able to add more time without an error, we also got help from customer service and nothing would work. Had to eventually use a different parking service after not receiving help

June 30, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Tucker,

Thank you for your review. We are sorry for your negative experience with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 2 out of 5 stars

App needs clarification of use

App needs clarification of use, I was double charged because i entered "1 day" and am waiting for a refund. Clerk said it happens often. Price if charged correctly is great.
Update: I was sent a full refund in late July. Thank you.

July 7, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Carol,

Thank you for taking the time to write this review. We appreciate your feedback & we're sorry for your negative experience with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hello,

Thank you for taking the time to write this review. We appreciate your feedback & we are sorry for your negative experience during your stay with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The website was very iffy

The website was very iffy, I accidentally typed a number in wrong once and was not able to go back to fix it, I had to create a whole new account. The website also showed parking options that were not actually available, it would display "Unable to Process this Request" and not give any other information about what the issue could be.

May 20, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Kaitlyn,

Thank you for taking the time to write this review. We apologize for your negative experience with us. We have shared this with our local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The website and app are HORRIBLE and…

The website and app are HORRIBLE and often don’t work. I tried several times last week and couldn’t get it to work. The lot attendant said to leave my car and “try again later.” I did so multiple times throughout the day and was finally successful after about 10 tries. The worst. And I keep having to register.

May 17, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Melissa,

Thank you for taking the time to write this review. We appreciate your feedback & we're sorry you had a negative experience with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Reasonable price

May 17, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi John,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

It’s very convenient for my car and…

It’s very convenient for my car and also safe. It’s also less expensive.

May 8, 2023
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Jila,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your stay with us.

Thank you,
Parking.com

Rated 1 out of 5 stars

Machine at lot never works so I'm forced to pay more through the app

As usual the machine at the lot wasn't working. The weekend special for the lot doesn't work on the app. It's a mo ey grab to not keep the machine at the lot working OR to refuse to fix the app and ensure the prices on the app are the same as on site. All in all just another Downtown Boston parking SCAM. It's the only parking near my apartment for non-area residents and these people know it and take advantage. Period

December 16, 2022
Parking.com - CALUMET logo

Reply from Parking.com - CALUMET

Hi Jayden,

Thank you for taking the time to write this review. We appreciate your feedback and we're sorry you had a negative experience during your stay with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look