Parking.com - CHANNELSIDE Reviews 34

TrustScore 4 out of 5

3.8

45 Binford Street, 2210 Boston, MA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Using the app I was able to narrow down the lots that could accommodate our Ford F-250 pickup. Many of the garages were too short, so I filtered on non-garage lots. Bingo! Found this reasonably p... See more

Company replied

Rated 1 out of 5 stars

it was a terrible experience! Two days in a row the card readers didn't work and it was very complicated to pay for the parking. Especially, on the second day when Boston faced very bad weather and it... See more

Company replied

Rated 4 out of 5 stars

QR code for prepaid packing did not work at the parking garage at 45 Binion Street in Boston. Did receive a reply from Customer Service after an initial inquiry. Service rep, responded in a timely f... See more

Company replied

Rated 4 out of 5 stars

It was easy to find and book a parking space , I was travelling to Boston on a solo trip so to know exactly where I was going and that I was guaranteed a space was a massive peace of mind . Had a slig... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.8

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very seamless process

This was by far a very seamless process, I was able to reserve the parking for a very reasonable rate and enter without any delay. I had a great time visiting the city & lost no time searching for parking. I will definitely do this again soon.

September 28, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Simple

Simple, efficient

August 18, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hello,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Prepaid online

Prepaid online, and drove right up and through the gates without any problen

August 24, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

The booking process was easy but pass rejected

The booking process was easy but my pass did not work. The facility has since refunded me the amount that I paid. Although I did have to call for this request. The email I receive with the refund took over a week. Definitely recommend calling not emailing for your refund

June 23, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hello Abby,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Very confusing signage

Very confusing signage, card didn’t work.

June 16, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hello Eli,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us! We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great location

Great location, easy access.

June 7, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hello,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and Easy

I like the ease of paying beforehand and then just needing to scan on my way out.

June 3, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Melissa,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

it was a terrible experience

it was a terrible experience! Two days in a row the card readers didn't work and it was very complicated to pay for the parking. Especially, on the second day when Boston faced very bad weather and it was torrential rain, the barcode reader for the parking ticket did not work at all. The dispatcher on the communicator could not help either.

March 2, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Arkadi,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

The attendants are great

The attendants are great - however the QR code in the app fails consistently and requires an attendant to help and creates a line.

February 20, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Todd,

Thank you for your review. We appreciate your feedback and we have shared this with the local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I used your website to book my parking…

I used your website to book my parking while utilizing the train. Paid upfront. When I was ready to leave the lot, I was instructed to pay the amount again, only this time is was 3x the cost.

February 24, 2024
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Neal,

Thank you for your review. We are sorry for your negative experience with us. We appreciate your feedback and we have shared this with the local management team for review. We will reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to park

Easy to park, and close enough to downtown

December 9, 2023
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Chris,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Pre-Pay didn't work.

I printed my QR code, but the exit machine wouldn't accept it. I had to pay by credit card, even though I had already paid online. So I paid twice. Haven't had time to try for a refund. Luckily it was only $5.

December 3, 2023
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hello,

Thank you for taking the time to write this review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 2 out of 5 stars

Pay on site

No point in paying online for this lot. Waste of fee. Just pay on site.

October 27, 2023
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hello,

Thank you for your review. We appreciate your feedback and we're sorry you had a negative experience with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Boston Parking

Using the app I was able to narrow down the lots that could accommodate our Ford F-250 pickup. Many of the garages were too short, so I filtered on non-garage lots. Bingo! Found this reasonably priced lot, 2 mile walk from Boston Commons.

I was pleasantly surprised, when I used the phone number in the app for a garage to check for availability, a nice person picked up the phone. A+

October 4, 2023
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Kelly,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

QR code did not work at the parking…

QR code for prepaid packing did not work at the parking garage at 45 Binion Street in Boston. Did receive a reply from Customer Service after an initial inquiry. Service rep, responded in a timely fashion and provided a refund for the prepaid amount.

August 12, 2023
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Randy,

Thank you for taking the time to write this review. We apologize for your negative experience with us. We have shared this with the local management team for review & will reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to find

Easy to find, great location, very affordable.

August 8, 2023
Parking.com - CHANNELSIDE logo

Reply from Parking.com - CHANNELSIDE

Hi Katelyn,

Thank you for taking the time to write this review. We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look