Parking.com - COMMERCE A Reviews 324

TrustScore 3.5 out of 5

3.7

310 Commerce Street, 37201 Nashville, TN, US


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Rated 2 out of 5 stars

The location of the parking garage was great until it was time to leave. Yes! My car was safe and secure but We, alongside everyone else who parked here, were stuck in the parking garage for over thre... See more

Rated 5 out of 5 stars

I had a fantastic experience using Parking.com. Booking a spot was super easy and took just a minute on the app. When I arrived, driving into the parking deck was seamless—no confusion, no hassle. Eve... See more

Rated 3 out of 5 stars

The parking garage was great, but when we wanted to leave, downtown Nashville was in serious gridlock. We could not get out of the garage. We left our car, walked halfway home, took an Uber, and picke... See more

Rated 4 out of 5 stars

It was a bit confusing and annoying to setup the dates and times initially for where and when I wanted them. I discovered out of nowhere that I could set it to a certain event and that got easier. The... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 310 Commerce Street, 37201, Nashville, TN, United States

  • (615)255-0838

3.7

Average

TrustScore 3.5 out of 5

324 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The vicinity to Nissan Stadium

The vicinity to Nissan Stadium. Easy parking. Safe,secure, and pleasant hotel staff.

June 4, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Took me to another state even when my…

Took me to another state even when my location was on. I want my money refunded. I live in California. This should not have taken me to Nashville.

June 3, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

This isn’t like other parking services…

This isn’t like other parking services in Nashville. Their customer service, communication and product are superior! Highly recommend!

May 20, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

best garage in downtown nashville

so easy to get in and out of the garage, i’ve fatefully had an issue getting in contact with someone from the office if i’ve had an issue, and i would recommend this garage above all others in downtown nashville

May 16, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Bad customer service

Had an issue occur never got a response from customer service to get resolved. Zero customer urgency

May 12, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Easy in, easy out

May 14, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use, no delays getting in or out of the garage

May 10, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Super Convenient to where we were…

Super Convenient to where we were going. Great value and if felt like a safe place to park.

May 9, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Everything was great!

Everything was great!

April 29, 2024
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Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Great location in downtown Nashville

Great location in downtown Nashville. Parking garage needs better signage showing directions inside on how to exit the levels.

April 27, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was so easy to find and use

It was so easy to find and use. Love the fact that after the first time we entered we didn’t have to pull the QR code out again bc it read the license plate. Extremely convenient!! 100% would use this again.

April 21, 2024
Rated 2 out of 5 stars

FIND A BETTER PLACE TO PARK

Too many spaces blocked off for other people that are not paying for daily parking. Spaces too small, Door to the Alley cans not be opened. People that work there are rude. Little to NO security.

April 26, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Several charges for the exact same days…

Several charges for the exact same days are posting and holding in my account. Once I left, and 2 days later, showing different amount that I was charged. The second day I was charged extra do to it registering my vehicle but once inside, says it did not. Guards assured me it would be fine, which I was charged for 24hrs.

April 23, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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