Parking.com - COMMERCE A Reviews 324

TrustScore 3.5 out of 5

3.7

310 Commerce Street, 37201 Nashville, TN, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The location of the parking garage was great until it was time to leave. Yes! My car was safe and secure but We, alongside everyone else who parked here, were stuck in the parking garage for over thre... See more

Rated 5 out of 5 stars

I had a fantastic experience using Parking.com. Booking a spot was super easy and took just a minute on the app. When I arrived, driving into the parking deck was seamless—no confusion, no hassle. Eve... See more

Rated 3 out of 5 stars

The parking garage was great, but when we wanted to leave, downtown Nashville was in serious gridlock. We could not get out of the garage. We left our car, walked halfway home, took an Uber, and picke... See more

Rated 4 out of 5 stars

It was a bit confusing and annoying to setup the dates and times initially for where and when I wanted them. I discovered out of nowhere that I could set it to a certain event and that got easier. The... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 310 Commerce Street, 37201, Nashville, TN, United States

  • (615)255-0838

3.7

Average

TrustScore 3.5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

From out of town

From out of town, now a Nashville resident. Have parked there 3-4 times now. 1st day was to interview with employers downtown. Someone on the phone put me in a wrong area and when I went to leave, the gentleman was extremely rude and upset. 2nd sucked because no one is directing traffic and with 2nd street closed and 3rd street about to close, it’s a nightmare to get home after working 14 hours! Traffic shouldn’t be allowed on Commerce from 3rd-2nd, unless for ramp parking only. All the u-turns made by tourists make it so difficult. 3rd night was so exhausted and dehydrated, forgot where I parked, eventually got to gate and forgot to put in my parking code from Brugada Kitchen and had to pay full price. I asked for a refund but no. Also that terrible note of a violation about backing in. I was within the yellow lines; but wishing parking guests to have their transmission break down on the way home is the rudest thing I’ve ever seen. Actually considering quitting my job because of this parking ramp.

April 20, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking was close to the venue

Parking was close to the venue. The gate automatically opened without having to scan anything which was really cool and easy. However… we got to the garage at 11:30 and didn’t get out until 2:45 am. It was at a dead stop. It was miserable being stuck that long.

April 20, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The parking garage charged me and I…

The parking garage charged me and I haven’t left the parking garage yet. I have a validation code to get discounted parking because I work downtown but it charged me full price. Now I’m gonna have to figure out how to find an attendant when I get off work to get out of the parking garage because the gate will not open.

April 21, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient

April 16, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and Easy Parking

Parking was so easy since we did it ahead in time with the app. Quick and convenient.

April 11, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Convenient location, They are overcharging the citizens…

Convenient location. They are overcharging the citizens with this parking. The parking spaces in the garage is small, even the lanes passing by to park is tiny, cars too close together, you could easily hit someone’s car, vice versa. It’s 2024 we should have a parking garage that’s technical, like in China. Especially, With all the money being made through/in Nashville for infrastructure. You might as well Park elsewhere for free and walk.

April 1, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Did everything it said and it opened…

Did everything it said and it opened gate to let us out,thought we were good to go,my buddy noticed our time was still going and by the time we cancelled it i was billed an extra $8 Canadian
Pretty good scam do that 10 times a day an extra $80 in your pocket for nothing

April 2, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient

March 30, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy parking experience

Easy parking experience. Ticket in my Apple wallet and everything flowed well and was intuitive.

March 29, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I think the instructions aren’t clear…

I think the instructions aren’t clear and it’s very confusing and costly. A rip off for sure

March 24, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Nashville

great service at the Nashville location

March 20, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Seamless Experience

This was so easy. I purchased the parking online the night prior. When we arrived, the posted rate was 2 1/2 times more than I paid. I drove right in without even having to scan the code. Apparently, the equipment was able to read the plate and addressed me by name. Totally recommend!

March 16, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Charged for parking (hadn’t ever parked with them before)

Went to park in one of their garages, after scanning the QR code to pay, it showed I had a negative balance (I had never parked at any of their garages/lots before.) after I emailed them to resolve the matter, they instructed me “I had parked somewhere at an earlier date” (I hadn’t) and would have to pay my outstanding $70 or w/e.

March 14, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Was close to my event

Was close to my event

March 15, 2024
Parking.com - COMMERCE A logo

Reply from Parking.com - COMMERCE A

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look