Parking.com - GARY LOTReviews 

82
TrustScore 3.5 out of 5

3.6

2100 Main St, 75201 Dallas, TX, US


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Rated 3 out of 5 stars

I used the website, so maybe the app offers this feature, but it would be helpful if users were able to use their phone camera to scan, both, their credit/debit card information AND their car lice... See more

Company replied

Rated 3 out of 5 stars

Why is Parking.com emailing me about my experience? I parked my car in a space owned by someone else, and they required me to pay them. No one watched my car to ensure its safety. In fact, there was a... See more

Company replied

Rated 2 out of 5 stars

The payment page had misleading links to other, unrelated services. One was a recurring membership of some type for $50/month until you cancel. Payment screens were presented in an attempt to get y... See more

Company replied

Rated 4 out of 5 stars

The price is good. But, an information of location on the place is small. I was carefully found an information that this is right place or not. I want to show the address and your company name big m... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.6

All reviews

(82)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The rate

The rate. Great rate.

February 25, 2023
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Amy - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 4 out of 5 stars

The price is good.

The price is good.
But, an information of location on the place is small. I was carefully found an information that this is right place or not.
I want to show the address and your company name big more on the information board.

February 17, 2023
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Masahiro - thanks for your review!

Thanks,
Parking.com

Rated 4 out of 5 stars

Access

Easy access to lot and technology. Lot is in need of repair and one car took 2 spaces.

January 25, 2023
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive

January 17, 2023
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Rashad - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

No One Messed With My Car. Then I Left. Yay.

Why is Parking.com emailing me about my experience? I parked my car in a space owned by someone else, and they required me to pay them. No one watched my car to ensure its safety. In fact, there was a posted notice DENYING any responsibility if my car were to be damaged, broken into, or stolen. Parking.com did nothing but take my money. Why are you asking about my experience? Do you ever get a reply that says "My parking experience was WONDROUS! THANK YOU, PARKING.COM!"? Fortunately, I was next to a sixth-story window that night and was able to watch my own car. 😐

December 31, 2022
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Reply from Parking.com - GARY LOT

Hi, Gene - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

Allow Users to Use Phone Camera to Scan CC and License Plate information

I used the website, so maybe the app offers this feature, but it would be helpful if users were able to use their phone camera to scan, both, their credit/debit card information AND their car license plate information.

In urban areas at night, one must solely focus on their phone to manually enter all of this data. This means we lose focus on our surroundings, which then leaves us vulnerable to others who may be prowling the area for a distracted person.

This enhanced feature would reduce the amount of time one is distracted/vulnerable.

December 11, 2022
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Reply from Parking.com - GARY LOT

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very convenient

Quick & simple. Plus during events (musicals, performances, etc.) a discounted price is offered so you end up paying less than the advertised price listed.

November 12, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Jesse - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Great!

Easy to use and great experience .

October 30, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Kassie - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Simple and easy

Simple and easy. Paid online and parked during designated hours.

October 23, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Oscar - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

This process is so easy and convenient

This process is so easy and convenient! I hope I get to use it again!

September 28, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Gilbert - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 5 out of 5 stars

GREAT JOB

GREAT JOB VERY PROFESSIONAL

October 6, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Salvador - thanks for taking time to write us a review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 1 out of 5 stars

I only parked for a few hrs and was…

I only parked for a few hrs and was billed 5 times I tried to call line is busy I emailed no response

September 17, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Frank - we weren't able to use your email to look up your receipt. Please email us a copy of your receipt to RMMSouth@spplus.com so we may look into this.

Thanks,
Parking.com

Rated 5 out of 5 stars

I was leery at first

I was leery at first, but the app is easy to use. I was downtown for jury duty and had no idea how long I would be there. I paid for 3 hours, and when my time was nearly up, I received a notification that included instructions for extending my time if necessary. Fortunately, we were sent home and an extension was not necessary!!

September 2, 2022
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Reply from Parking.com - GARY LOT

Hi, Sharon - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

Time options

Getting to the pay portion was fine, it did not give the opportunity to choose the time just gave a you an in between, price was ok.

August 1, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

Excellent service

It was a good experience.

July 22, 2022
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Reply from Parking.com - GARY LOT

Hi, Jibrill - thanks for taking time to write us a review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 4 out of 5 stars

Great Service

July 10, 2022
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Reply from Parking.com - GARY LOT

Hi, Nelsie - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 5 out of 5 stars

I was required to use the app on a city…

I was required to use the app on a city meter when arriving at Jury Duty. Fortunately I gave myself a few extra minutes to allow for parking but surprisingly, the app was pretty easy to use and the link provided worked great. I can see where it would be challenging if someone wasn't getting a signal at the time they arrived to park but for me, it totally worked! The other challenge was that I had to guestimate how long I would be parked there when I had no idea how long jury duty was going to take. I ended up paying too much for an extra 2 hours than i actually remained there.

June 22, 2022
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Reply from Parking.com - GARY LOT

Hi, Catalina - thanks for taking time to write us a review. We greatly appreciate the insight into your experience.

Thanks,
Parking.com

Rated 2 out of 5 stars

I went online and pay for the parking

I went online and pay for the parking. It said Gary Lot but there are no signs that say Gary Lot. Then when I got there, there we no instructions on how or were to park my car. I had to cancel the online purchase and then purchase another ticket at the location.

June 15, 2022
Parking.com - GARY LOT logo

Reply from Parking.com - GARY LOT

Hi, Michael - thanks for taking time to leave us a review. When you input your information after you pre-purchase, you will pull into the Gary lot and they manage your reservation via your license plate. We appreciate the insight on your experience.

Thanks,
Parking.com

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