An error on my part lead to me paying for parking using the app, but entering the incorrect license number. We have multiple cars registered and like the convenience of clicking on the icon to indica... See more
Company replied
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The amount of time it took to scan the QR code, and set up my account for a four dollar parking fee was way too long. It was a very hot day and my friends all felt like we were dripping wet until we c... See more
Company replied
The APP worked well. it seems that charging administrative fees on top of paid parking is excessive -given that there is no alternative ..Other parking apps seem to include lesser fees.
Company replied
I have been parking at gregson place for at least a year…I do not understand why the price has to double.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2700 Gregson Place, 45208, Cincinnati, OH, United States
- (513)345-4450
3.0
Average
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The app is difficult to navigate
The app is difficult to navigate. I put in the place and time, and then it says pick a location?? I struggle with it every time. I park there every couple of weeks and like to set it up ahead of time. I don’t understand why I can’t just pick the place, put in the time and it should say book!
April 18, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I parked without too much effort…
I parked without too much effort working with the app. However I have had numerous issues parking with app and recognize the parking location code. You just do not know if you are going to be able to use it.
April 26, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Not impressed
I reached out to customer service and was never emailed back. I was charged incorrectly.
April 18, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
3 hours + 15 min is twice the cost
Initially it was fine for the first 3 hours. But it took an additional 15 min that cost the same as the first 3 hours. Somehow that doesn't compute in my book.
April 18, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Don’t send me surveys!
April 15, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Service fees are too high and…
Service fees are too high and “citations” when I’ve forgotten to pull out the app are punitive in a way that makes me resent your lazy company. Seriously, eff off.
March 28, 2024
I thought I indicated 2 hrs 15 minutes…
I thought I indicated 2 hrs 15 minutes but after. 31 minutes I got a notice my tkt was going to expire in 29 minutes so I paid for an additional 1 hr 15 min
March 28, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I wanted 2 hours I got 2 days :(
March 26, 2024
Easy to use app
Easy to use app, parking lot fairly tight with no signage on one way alley.
March 15, 2024
Hopefully never again
I have to get out of my car to read the instructions, then go back to my car to get the numbers off my plates.
I was running late so none of this helped.
Once I got to the restaurant I had to finish the whole procedure.
Also, the parking lot was horrid. When I finally found a spot the lot the slope was so bad I couldn't keep my door open to get out.
March 15, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
very easy to use
very easy to use. If you have the app you can pay for parking even quicker. The app lets you know when your time is running out and if you want to reload
March 1, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
App had poor functionality
App had poor functionality, slow, kept freezing & put me in negative feedback loop. Took 10” to pay fee
January 20, 2024
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Terrible app and customer service
December 23, 2023
URL hard to use
URL hard to use. Add Apple Pay. Let me post picture of license plate. Expensive
December 15, 2023
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
How on earth was I charged $75 for a…
How on earth was I charged $75 for a couple hour parking session??!!
December 12, 2023
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Need monthly parking!
November 29, 2023
Too many apps.
Way too many steps to get this done. I thought anything would be better than the kiosk experience, but I was wrong.
November 22, 2023
Reply from Parking.com - HYDE PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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