I'd give this parking garage -10 stars if I could. First, the parking spots are so small, you could barely get a Big Wheel in the space. If you have a full size car, SUV or a pick up truck, don't... See more
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Everything way good except using web from phone was not possible and very frustrating
Good offers for parking. However, it’s not easy to view parking sites as the searches may bring up wrong locations or it does not recognize well-known places, restaurants, stores, etc. Also, it does n... See more
Company replied
My issue was with the actual garage. Parking.com customer service contacted the garage on my behalf to speak to the garage's manager to be able to let me out of the garage when I was stuck with an exp... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
365 North Halsted Street, 60661, Chicago, IL, United States
- (312)867-7140
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Hasn’t replied to negative reviews
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We arrived at the lot at 3:45
We arrived at the lot at 3:45. When I went to web site, our choices for parking were every 30 minutes (3:30, 4:00, etc.). I chose 4:00 as an arrival time, but was not allowed to enter early. I had to back up the ramp to the lot, and wait 15 minutes before I could park. Other parking applications let you choose a time to the nearest 5 minutes, not 30.

Reply from Parking.com - K2 Garage
Terrible app
Terrible app, have to enter my information every time i need a spot there is no way of saving it

Reply from Parking.com - K2 Garage
Great app
Great app, easy to use, and I was able to get cheaper parking. Love it!

Reply from Parking.com - K2 Garage
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