Parking.com - KING CENTER Reviews 45

TrustScore 2 out of 5

2.2

1451 S King St, 96814 Honolulu, HI, US


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Rated 2 out of 5 stars

I recently parked in your facility on kingstreet. I put in a validation code for 2 hours but i couldnt increase my inital 1hour request.. so when i tried to change it to 2 hours to match the validati... See more

Rated 4 out of 5 stars

Was a little confusing since this was my very first experience scanning an QR code on my cellphone. Thank you for having one of your employees give me step by step instructions.

Company replied

Rated 3 out of 5 stars

Liked the ease of using the app but did not like the price. It’s very expensive for visiting our Doctor where we spend more time waiting to be called than the actual visit.

Rated 4 out of 5 stars

For the most part, I like the new machines you have installed in the Chinatown parking. My only concern is people with no CC or forget their CC, they will not be able to pay.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.2

Poor

TrustScore 2 out of 5

45 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.2

All reviews

(45)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Crappy Parking System

This system SUCKS! The page to be scanned can't be read. The 'warden' standing at the entry doesn't know how to explain the system. She told me parking was $2.00 per hour but iI was charged $6.00.

I won't park in this lot again. I will use the meterred parking on the street.

October 30, 2023
Rated 1 out of 5 stars

Took over 10 minutes to load

Took over 10 minutes to load. Very not user friendly- the attendant tried to help and even she wasn’t sure.
I was 2 minutes behind and got
Charged when my appointment was validated. This may affect my return to this complex.

October 27, 2023
Rated 2 out of 5 stars

Grace period

Sometimes it's hard to know how long you'll be at an appointment. There's no grace period. When we're at an appointment, not always able to have your phone on hand to extend parking time.

October 21, 2023
Rated 2 out of 5 stars

Rip off rate at King Center!

Using the QR code and registering on the site was straight forward. Text reminders prior to expiration was good. What was bad as the cost of the parking. I don't know if Parking.com sets the rates or the property manager, but paying $6 and change for 30 minutes is a rip off. That's Honolulu downtown rates and there are parking meters nearby that are maybe $4.50 for 60 minutes.

October 6, 2023
Rated 3 out of 5 stars

Too much tech

Too much tech. Live person easier for seniors

September 26, 2023
Parking.com - KING CENTER logo

Reply from Parking.com - KING CENTER

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

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