Parking.com - LIBRARY GARAGEReviews 

380
TrustScore 4 out of 5

3.8

151 6th Avenue North, 37203 Nashville, TN, US


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Rated 5 out of 5 stars

I will not go to down town Nashville without using this app. It is so easy and convenient. I know I’m parking in the least expensive and closest parking structure to my destination.

Rated 3 out of 5 stars

Parking app makes it very easy. This particular garage is always very crowded and you have to drive around and around to find an empty spot. The direction of driving around is also very confusing. Nev... See more

Company replied

Rated 5 out of 5 stars

The worker in the garage was very helpful. She assisted us getting in the garage and then saw us when we left and remembered us. She came over and helped us to exit and was very pleasant. I'm sorry I... See more

Rated 1 out of 5 stars

Oversold and spent 30 minutes trying to find a spot. Earlier in the day parking.com said that my reservation was not valid since something changed with the location. No longer able to retrieve the Q... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 151 6th Avenue North, 37203, Nashville, TN, United States

  • (615)254-1741

3.8

Great

TrustScore 4 out of 5

380 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(380)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Edit: SCAM-Beware of this Parking Scam ; I’m not feeling good at all about…

Edit: so this is how the Scam works. You want a place to park for a week while you’re vacationing. So you go to Parking.com website and it offers a choice of daily or monthly passes in the area. You choose what looks like the most convenient location and get seven days, paying $20 per day. But beware, buried in the fine print is ambiguous clause ”no in-and-out privileges” that only shows up after purchase. So once you park you cannot leave without using the whole 1week pass. If you drive out after an hour, they pay the lot $2.25 and parking.com keeps the other $137.75. If you call for resolution, you get an outsourced call center that says it’s garage policy, which is BS because I talked to the garage parking attendant who was very helpful, and she said it happens all the time in with parking.com passes. Luckily for us we were able to get some compensation from the garage. You are better off dealing directly with the parking garage.

I’m not feeling good at all about buying a parking reservation from parking.com. I purchased a $140, 7 day pass for Nashville only to find out it’s only good for one in and one out, no matter what. If you go in for one hour, that’s it. Your $140 one week pass is no longer good. I’m calling to fight this scam.

March 1, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The code given did not work

Got QR code. Didn’t work. Had to buy parking again at the lot for more money. Never again

March 2, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking lot full

When I arrived to park with my pre-purchased reservation the parking lot was full.

March 1, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was convenient and affordable

Parking was convenient and affordable. Purchasing was straightforward and uncomplicated. Probably one of the best parking deals in downtown Nashville.

February 29, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Everything about the parking went fine

Everything about the parking went fine. What I didn’t like was I was not notified that I could not come and go until after I had already booked it.

February 19, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Paid in advance for parking

Paid in advance for parking. Scan code wouldn’t work because we were a little early. We couldn’t leave due to people behind us. Tried to scan when we left but ended up having to pay $20 on top of $12 already paid.

February 27, 2024
Rated 5 out of 5 stars

We booked our parking spot on the wayway…

We booked our parking spot on the way there. This worked for us but would not recommend. Easy app to use.

February 16, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Not a good company

Our reservation was for anytime after after 7pm we could enter so we got there at 7:15pm and was told the lot was full so we had to hurry up and find another garage since our show started at 8pm and ended up spending $49.00 dollars. When we brought our parking garage parking pass they never said 1st come 1st serve. Will never use this company again very stressful and out money we really did not have.

February 24, 2024
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Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy in and out, cheap price

Easy in and out. Best price in town. Close, short walk to event space and food. Easy to exit with staff guiding traffic. Easy to use website and easy to use ticket upon exiting garage.

February 23, 2024
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Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Disappointed

When I got to the parking garage, I ended up having to pay again for parking due to my barcode not working. I tried explaining it to the worker “which was very rude” and told me to just grab a ticket and continued to read her book. I’m very disappointed

February 24, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Didn't work when I arrived

The ease of purchasing a spot from the website was great. The problem was when I got there to park on the day I purchased it wouldn't work. I even had the attendant help and nothing so I had to grab a ticket and pay twice. Never got to used the reservation one. Probably won't use this again.

February 16, 2024
Parking.com - LIBRARY GARAGE logo

Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I was charged o the day prior to my…

I was charged o the day prior to my scheduled event and then charged again the following day when I attended the event.

February 15, 2024
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Reply from Parking.com - LIBRARY GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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