Parking.com - LOT MReviews 

70
TrustScore 3.5 out of 5

3.3

115 S.Cincinnati Ave., 74103 Tulsa, OK, US


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See what reviewers are saying

Rated 4 out of 5 stars

Parking was convenient although could have offered more range of time. The price stayed the same whether you park for 2 hours or 8. No full overnight option, which would be really awesome for downtown... See more

Rated 1 out of 5 stars

I was only in my parking space for three hours, I did not realize when checking out that it asked me for a date and it ended up being almost $20 for three hours worth of parking during the day. Only l... See more

Company replied

Rated 5 out of 5 stars

After completing the review regarding the an issue with the sign, the company confirmed they will address the issue with the sign. I appreciated the feedback. The lot is well lighted and I felt saf... See more

Company replied

Rated 3 out of 5 stars

Making a parking reservation is very easy. The problem is that when I arrived at the lot at my "reserved" time, it was already full. I thought I had a reservation but I guess I didn't. Actually, the l... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 115 S.Cincinnati Ave., 74103, Tulsa, OK, United States

  • (918)582-6515

3.3

Average

TrustScore 3.5 out of 5

70 reviews

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1-star

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Hasn’t replied to negative reviews

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3.3

All reviews

(70)

91 reviews in the last 12 months

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Rated 2 out of 5 stars

High priced

Sign said $3 but after I parked and registered my car (for 1.5 hours) it was over $8. I would’ve moved to another parking lot but I was right on time for a meeting.

February 23, 2023
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Reply from Parking.com - LOT M

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

1st time parking

It was my 1st time parking. The sign said $3. I was only parking for 2 hours. My debit card was charged $36. Why wasn't it $3. And how did I end up going into some type of parking club.?

February 7, 2023
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Reply from Parking.com - LOT M

Hi, David - thanks for taking time to write us a review. We appreciate your feedback. It looks like you set your time for 3 days instead of 2-3 hours. We've issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 3 out of 5 stars

This set the bar really high for lines painted on concrete…

This was the most parking space parking space that I have had the pleasure of parking in. There were lines and it appears that the space was regulation size. I did not see any spiders or bears. It had access to the street.

Are we really reviewing parking spaces?

January 27, 2023
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Reply from Parking.com - LOT M

Hi, Jeremy - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

I had difficulty working with the app

I had difficulty working with the app. The kiosk was not working. I had used the kiosk exclusively historically. The app was slow due to location between building and not getting a strong signal.

January 13, 2023
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Reply from Parking.com - LOT M

Hi, David - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

Excellent Customer Service

CSR was excellent and found the glitch that created the discrepancy and fixed it

January 9, 2023
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Reply from Parking.com - LOT M

Hi, Dave - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

I was charged $30 for parking for an…

I was charged $30 for parking for an hour and there was no way I can get my money back and I was only there for an hour at the restaurant The Brook by day

December 29, 2022
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Reply from Parking.com - LOT M

Hi, Kenyetta - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Bad app for time

I was only in my parking space for three hours, I did not realize when checking out that it asked me for a date and it ended up being almost $20 for three hours worth of parking during the day. Only later when I got a notification 24 hours after I had parked there that my parking time was ending did I notice that the website does not explain clearly when you were checking out the date in which you are using the service because it only asked me for hours I would be parking at that location.

December 23, 2022
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Reply from Parking.com - LOT M

Thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

Great Customer Service Safe Lot

After completing the review regarding the an issue with the sign, the company confirmed they will address the issue with the sign. I appreciated the feedback. The lot is well lighted and I felt safe and that my vehicle would be safe.
Thanks!

December 3, 2022
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Reply from Parking.com - LOT M

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

It was freezing raining

It was freezing raining, I had a 2, 7, and 9 year old. I took a picture of my licence plate and the board to text and pay. I text immediately while walking in the rain to go through the process. I had some trouble and while I was seated to eat with family and friends continued to try to get through the system to pay and decided to even create an account for future use and got it paid.
After dinner I got back to my car to find a $85 ticket! It stated there's 3 pictures of my vehicle there. So I'm sure they could see me on surveillance getting pics of my licence plate to use to pay. I tried to call to show them the immediate text as soon as I got out of the car and that they could even see I paid it and created an account and everything. No answer, I left a message and 5 days later still no call back. But they sure made the time to have someone available at night, in the cold, in the rain put a unfair ticket on my truck

November 26, 2022
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Reply from Parking.com - LOT M

Hi, Mandy - thanks for taking time to write us a review. We greatly appreciate your feedback and are sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

App was easy to use and I liked the…

App was easy to use and I liked the reminder texts about how much time I had left to park.

October 23, 2022
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Reply from Parking.com - LOT M

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick & painless & easy to use

Quick & painless & easy to use. It’s a bit pricey but the proximity of where the venue was in relation to the parking lot was on point. It was well worth the price

September 28, 2022
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Reply from Parking.com - LOT M

Hi, Brenda - thanks for your review! We're glad you had a positive experience with us.

Thanks,
Parking.com

Rated 4 out of 5 stars

Overall a good experience and the staff…

Overall a good experience and the staff was very nice to work with. As a first time user, it was a bit confusing and the QR lane was closed when we arrived. When we left, my advance payment didn't register and I had to call the help person with 5 cars waiting behind me.

September 7, 2022
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Reply from Parking.com - LOT M

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

TOO expensive

TOO expensive - $8 + for 1.5 hours.

September 9, 2022
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Reply from Parking.com - LOT M

Hi, Valerie - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 1 out of 5 stars

Was the worst site to use

Was the worst site to use, very in user friendly to pay for parking because the local meter was broke. Had to add my card info 3 times because the site kept messing up.

August 29, 2022
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Reply from Parking.com - LOT M

Hi, Dennis - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

Cost too much

Cost too much, will only use again IF it is a last option.

July 31, 2022
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Reply from Parking.com - LOT M

Thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

This was fast

This was fast, easy and convenient. I didn't have to talk to anyone or deal with anyone. Just text the number and they send an email. Go to the website and enter information.

July 25, 2022
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Reply from Parking.com - LOT M

Hi, Sandra - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

I paid through the app and was still…

I paid through the app and was still given an $80.00 parking violation!

June 25, 2022
Parking.com - LOT M logo

Reply from Parking.com - LOT M

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - LOT M logo

Reply from Parking.com - LOT M

We're sorry you had a negative experience during your stay with us. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Poor e-system

Rates on the kiosk state “starting @ $3”, although the rate I received was $5 hr. I proceeded based on the $5 fee but the Card reader wouldn't accept my card, nor would it say why. I then opted to scan the QR code which increased the fee to $8 hr!

I cancelled out of that and once again attempted to use the kiosk - which took my card this time and billed me at $5 hr. Frustrating..Will only use in the future as a last option

June 8, 2022
Parking.com - LOT M logo

Reply from Parking.com - LOT M

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

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