It was easy to make reservations online. Didn’t have an issue finding the parking garage and a parking space. When leaving, there was someone to direct traffic and answer questions as to where to go.
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See what reviewers are saying
The first time I booked was easy. But after that, the next days I couldnt book because there was an "error" in the app
I paid for parking via Millenium Park website for $15 and was charged $15. U used the barcode I was given to enter/exit and was then charged an additional $45 for parking.
Very good rate! It was a little confusing because I was not familiar with the lot, but it was actually very easy.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
5 S. Columbus Dr., 60601, Chicago, IL, United States
- (312)616-1544
4.2
Great
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Improve the printed parking pass
Being able to reserve a parking spot in advance is a good thing. However, one little annoyance when printing a backup paper copy for the scan bar code is that the print button offered on the site results in a print job two pages long when it can easily fit on less than one page. Even at that, it splits the bar code between the two pages! Is it really that difficult to program?
September 7, 2021
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Dwayne. We have brought this to the attention of the local management team.
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Donald. We have brought this to the attention of the local management team.
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review. We're glad you enjoyed your stay with us!
Super convenient and right in the hub of Grant Park and surrounding attractions.
Super inconvenient and close to all the surrounding attractions by Grant Park and the lake. Using an app to get the QR code makes it even more convenient.
September 7, 2021
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review Maria. We're glad you enjoyed your stay with us!
My code didn’t work
My code didn’t work, and I had to pay $43 (on top of the $19 for my SpotHero parking. Very disappointed….
September 7, 2021
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review. We are going to look into this and will reach out directly.
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review Liz. We're glad you enjoyed your stay with us!
Millenium Park
It was very convenient to pay in advance and use the bar code to get in and out of the Millenium Park Garage, but we had a hard time finding our car when we came back. The Grant Park and Millenium Park Garages are not connected underground, and it is not clear from the sidewalk which ramp or stairway to use.
September 6, 2021
It was not clear that Lakeside was not…
It was not clear that Lakeside was not a Millennium Garage. Getting from Lakeside to the shuttle was dangerous and did not prepare me for how to access the shuttle safely.
August 24, 2021
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review Jacky. We have brought this to the attention of the local management team.
I communicated that I had a change then…
I communicated that I had a change then I needed to cancel and received no response to either inquiry. I did not use parking.com because I was sick and didn't take my trip. Of course you were paid, so you don't care.
Dianna Burt
February 6, 2020
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Dianna. We're sorry you got sick and were unable to make your trip. We understand your frustration and have passed your feedback on to the local management team. Someone will reach out to you to learn more and determine if a refund is due.
Thank you,
Parking.com
quick and lower price
Very good experience and quick way to get parking in downtown Chicago at a price much lower than you would pay at the gate.
January 2, 2020
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Rubin. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Easy to purchase.
December 19, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Willie. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Great price but no saving of personal information
Great price. The only problem I had is that each time I made a reservation I had to turnout name address and credit card information. When I called and asked, they said there was a button at the end of the reservation to save your information. On my second reservation indent very slow and looked. No button to save information for daily use parking.
December 13, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Walt. We're glad you're happy with the low rates. We appreciate your feedback and understand the frustration with the inability to save your account and credit card information. That feature is currently in development and will be available in 2020. We look forward to you parking with us again soon!
Thank you,
Parking.com
Good I booked online a little while but…
Good I booked online a little while but it was great.
November 8, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Sungwon. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Make sure you need them before you purchase
If you cancel days before you need the event so that they can resale the spot they wont let you I wish I could give you guys 0 stars ✌🏾
October 27, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Cathy. We're sorry you had a negative experience. We have passed this along to the local management team. Someone will reach out to you to learn more.
Thank you,
Parking.com
parking was good but
parking was good. the garage was clean. problem is that Millennium and Lakeside share the same parking structure. I thought that I had paid for parking at Millennium. I was told that I paid for Lakeside. If the person had not been at the exit to help I may have had a problem. The website needs to be more clear of what we're paying for. Perhaps go as far as t show a photo of which side of the structure i'm paying for parking at.
October 21, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Antonio. The website and order confirmation do differentiate between Millennium Garage and Millennium Lakeside Garage. We are sorry that wasn't clear to you and appreciate the feedback. We will pass this along to our team to review and address.
Thank you,
Parking.com
Gerat expirence
October 18, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Deena. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
The parking that I paid ahead for was…
The parking that I paid ahead for was in a garage that had two different areas. This was not specified on my confirmation information so I parked in the wrong one and almost had to pay again.
October 9, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Nina. We apologize for the confusion and are sorry you ended up in the wrong garage. They are actually different garages and this is specified on the order confirmation. We do appreciate your feedback and the management team is looking into options to avoid issues like this in the future.
Thank you,
Parking.com
Easy access parking in the Windy City
Parking was easy to find and easy to use
October 1, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Nell. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Very clean and nicely lighted parking…
Very clean and nicely lighted parking lot.
September 26, 2019
Unprompted review
Reply from Parking.com - MILLENNIUM LAKESIDE
Thank you for your review, Armando. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
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