Parking.com - MILLENNIUM LAKESIDEReviews 

226
TrustScore 4 out of 5

4.2

5 S. Columbus Dr., 60601 Chicago, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

It was easy to make reservations online. Didn’t have an issue finding the parking garage and a parking space. When leaving, there was someone to direct traffic and answer questions as to where to go.

Company replied

Rated 3 out of 5 stars

The first time I booked was easy. But after that, the next days I couldnt book because there was an "error" in the app

Rated 1 out of 5 stars

I paid for parking via Millenium Park website for $15 and was charged $15. U used the barcode I was given to enter/exit and was then charged an additional $45 for parking.

Rated 5 out of 5 stars

Very good rate! It was a little confusing because I was not familiar with the lot, but it was actually very easy.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 5 S. Columbus Dr., 60601, Chicago, IL, United States

  • (312)616-1544

4.2

Great

TrustScore 4 out of 5

226 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(226)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Parking was pkay...parking lot…

Parking was okay...parking lot attendant by the door near shuttle area....older lady was unfriendly and short when we asked a couple of questions as if we were a bother.

September 29, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review, Maria. We have brought this to the attention of the local management team.

Rated 5 out of 5 stars

PARKING WAS SIMPLE

PARKING WAS SIMPLE; CLOSE TO THE AIRPORT; SHUTTLE DEPENDABLE AND ON TIME; AND SAVED SOME $$$!! VERY PLEASED

September 23, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Julie. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Great experience

Great experience, easy in with pre-paid bar code scan. Clean, well lit up. Easy out with bar code scan.

September 20, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Linda. We're glad you enjoyed your stay with us!

Rated 1 out of 5 stars

No barcode, terrible service

Purchased a parking pass, but never recieved the barcode. I called customer service and got bounced around and hung up on. Finally reached someone who basically told me to show up and explain to someone at the garage and they would help. They did not. They told me to go to an empty office. Went back to garage employees who then saw that yes, I purchased this pass, but never recieved a barcode and finally validated my parking.

September 15, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Sorry you had a negative experience. We have brought this to the attention of the local management team.

Rated 4 out of 5 stars

The only issue I would ask for review…

The only issue I would ask for review and possible consideration...there were no bathrooms in the garage for the patrons...we had driven 2hours 46 mins for the bike the drive event and desperately needed to find a restroom

September 15, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review, Darlene. We have brought this to the attention of the local management team.

Rated 4 out of 5 stars

Parking was convenient and the…

Parking was convenient and the discounted rate was good.

September 14, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Bob. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Easy to use

Very easy to use

September 14, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Easy to use and more affordable

Easy to use and more affordable than most of the private lots

September 14, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Steven. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Easy and very convenient

Easy and very convenient. Close to our event.

September 14, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Nancy. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

I paid for parking

I paid for parking, and I got a parking spot. In and out of lot were quick and easy. I did not see any feces in the lot, but there also were no naked people, so take that for what it's worth.

September 13, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Jam. We're glad you enjoyed your stay with us!

Rated 4 out of 5 stars

The attendant at both ingress and…

The attendant at both ingress and egress had to swipe their card to enable my printout QR to raise the gate.

September 13, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review, Ethan. We have brought this to the attention of the local management team.

Rated 5 out of 5 stars

easy access

easy access, spacious, convenient

September 12, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Jamie. We're glad you enjoyed your stay with us!

Rated 4 out of 5 stars

Great

Great, easy and quick to use. Saves a lot of money with these options. Recommend it to all going to these big cities.

September 12, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review. We're glad you enjoyed your stay with us!

Rated 4 out of 5 stars

Awesome car park

Generally we were very happy with our stay.
Only thing I have is regarding security. I didn't see any attendants but that is not too say" there are none". It's such a big cat park, I could have missed seeing them. Also I didn't see any cameras but again, I could have just not noticed. Our trip was for an appointment at the British embassy to pick something up. So including the walk to it and back, we were only parked for an hour so didn't get to check the car park out much. It's nice and bright, but I suggest taking a picture of the floor level and Bay number, it's so big I thought I lost my car for good. However, I'm so glad we found this place and will use on all future visits. Also the online book in advance price is unbearable.

September 10, 2021
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Reply from Parking.com - MILLENNIUM LAKESIDE

Thank you for your review Scott. We're glad you enjoyed your stay with us!

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