Parking.com - Newark Parking Authority Garage Reviews 78

TrustScore 4 out of 5

4.1

47-63 Green Street, 7102 Newark, NJ, US


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Rated 5 out of 5 stars

I would have rated 4 1/2 stars. First time ever to Prudential Center after a SLOOOW ride down rt 21. Drove past the entrance the first time around in my opinion for lack of signage. I admit tota... See more

Rated 5 out of 5 stars

Easy in, easy out and there was a parking attendant to help with the scanning. That made it a plus for me because sometimes when there's no attendant people exiting do not know what they are doing.... See more

Rated 1 out of 5 stars

The parking was ok but I felt I was over charge. no where on line said that there would be a service fee of an extra 5.00 so if we just drove In it would have been 35.00. Usually when u pay In advan... See more

Company replied

Rated 2 out of 5 stars

The process to purchase my parking voucher was easy; unfortunately, however, the parking lot exit scanner wouldn’t recognize the QR code, so I ended up paying twice, using my credit card, because ther... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.1

Great

TrustScore 4 out of 5

78 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to park and affordable to go to…

Easy to park and affordable to go to any event near by.

September 8, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review, Ken. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Clean

Clean, pretty easy to park. Difficult to locate.

July 26, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us. We will also share your feedback with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Booking was easy

Booking was easy. Scanned my code to get in and scanned my code to get out.

July 6, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

The process was so easy and the…

The process was so easy and the location was exactly where I needed to be. Thanks.

June 9, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The price I paid online was $35

The price I paid online was $35. When I arrived at the lot the sign did $30. Also, we had to go to the highest level for a spot and there were only 2 left.

May 23, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We will look into the pricing with the local management team and reach out directly.

Thank you,
Parking.com

Rated 4 out of 5 stars

The parking was pretty…

The parking was pretty uneventful...just alittle incident with car in front of me stuck at gate unable to obtain a ticket so, there was a slight delay in parking, which was hectic as we were already late for for the event at Prudential due to traffic.

May 19, 2022
Rated 5 out of 5 stars

Super easy to setup our long term…

Super easy to setup our long term parking using the website. Very helpful attendant that recommended where to park for the four days we would be in NYC. Very seamless.

April 30, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Easy to book, affordable prices, non-existent customer service.

I liked how easy it was to quickly book a parking spot in a garage at an affordable rate. I prepaid my booking and when I arrived, I tried to follow the instructions I received via email but to no avail. The instructions stated I should receive a ticket upon entrance and then when leaving the garage and asked to pay, I’d scan my barcode.

However, when I arrived, I was forced to pay at entry. The charge was $35, compared to the $15.99 I paid on parking.com. I had no choice and paid the $35. I then tried contact parking.com to explain the situation. But no one has reached out. Frankly I can’t say I’ve had a good experience. No one wants to pay $15.99 to park in a spot for 3 hours and then pay another $35 on top of that.

April 2, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We will look into this and reach out directly.

Thank you
Parking.com

Rated 4 out of 5 stars

Easy Process

Easy Process. Very timely. Will use it again.

April 1, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Flawless experience

Everything about using Parking.com to book my event parking was flawless. It was easy to find a lot close to the venue and the pre-paid price was reasonable compared to typically high event parking fees. The digital pass was sent to my iPhone Wallet, so I just scanned it to gain entrance and was issued a barcoded ticket on the way in. I arrived 90 minutes prior to the event so I was able to park within 100 feet of the entrance. I backed my car in, which made exiting easy. I scanned the ticket at exit and the gate let me through with no issues. I'd definitely use Parking.com again for events at this venue and look to use them for other locations as well.

March 31, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed parking with us and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. We were on our way to an event at Newark Prudential Center and I couldn't find the parking voucher that I paid for. I was frantic. I called parking.com and the representative immediately found my account and emailed my voucher. Quick action and it saved me from having to pay an exorbitant amount for last minute event parking.

March 30, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad customer service was able to help and everything worked out.

Thank you!
Parking.com

Rated 5 out of 5 stars

Easy, friendly, straightforward

Easy, friendly, straightforward parking. Close to the Prudential Center. Indoor, self-park. Will park here again!

February 26, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

$12 in extra charges when leaving

Went for a concert at the Prudential Center. Paid $25 for 4:00 to midnight. Showed up at 6:00 and left at 11:15 and were greeted with an extra $12 fee at the gate when leaving. Don’t trust the sponsored parking packages for a specific event. In the end they charge you whatever they want at garage and there’s nothing you can do about it.

February 16, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy transaction and had no issues…

Very easy transaction and had no issues using the QR code on site and I've had no issues with exiting either. Personally, will definitely recommend using this for other events, especially with parking.

February 3, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Prepaid 35 for parking for a devils…

Prepaid 35 for parking for a devils game. Showed up and the garage was only charging 25 for game parking.

January 16, 2022
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 4 out of 5 stars

NOT clear instructions how to pay

it was NOT clear from explanations, that i first need scan ticket and then qr-code for paying.

December 20, 2021
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Reply from Parking.com - Newark Parking Authority Garage

Thank you for your review. We appreciate your feedback and have passed it along to the local management team to review. We will be sure to update the instructions so there is no confusion in the future.

Thank you,
Parking.com

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