I couldn’t get the text to be able to retrieve my car Very annoying as I was able to show my digital proof of payment but still took me 15 minutes to retrieve my car
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I used them once before and it worked fine. This time the link in my confirmation email didn't work. I had to call them and that took about 10 minutes before they could send me a PDF of the QR code.... See more
Company replied
While it was easy to find a parking spot on this site, I was very shocked and disappointed that on my arrival, I was notified that they had no spaces available for me--the gate was even lowered to the... See more
Company replied
Friendly attendants, the price was good, and the car was ready to go immediately when we arrived to pick it up.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
204 E 80 St, 10075, New York, NY, United States
- (212)321-7500
3.0
Average
51 reviews
Hasn’t replied to negative reviews
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Reply from Parking.com - SFG
Thank you for your review, Richard. We are glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Getting the parking discount was easy…
Getting the parking discount was easy to find for various locations. The online service was easy to use and the parking attendants were courteous and helpful. However the one way in and out was uncomfortable when a truck blocked the pathway. I was lucky i decided to go around the block and try again. The truck was gone.
July 28, 2020
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Monica. We are glad everything worked out and you enjoyed your stay. We hope to see you park with us again soon!
Thank you,
Parking.com
very good service
February 1, 2020
Unprompted review
Reply from Parking.com - SFG
Thank you for your review. We are glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Reply from Parking.com - SFG
Thank you for your review. We are glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Very nice & quick to take of my needs.
October 28, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Karin. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Everything worked exactly as it should…
Everything worked exactly as it should - quickly and smoothly.
October 28, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Jack. We're glad you enjoyed your stay and are looking forward to you parking with us again soon.
Thank you,
Parking.com
The price was terrific and so was the…
The price was terrific and so was the service.
October 10, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Karen,
We're glad you got a great deal on parking.com!
Reply from Parking.com - SFG
Thank you for your review. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
2 reservations made and 2 denied at arrival
2 reservations made on line and was shut out of both. employees on your customer service line and in the lots need massive training. those in the 2nd lot need lessons in manners and people skill, let alone how to problem solve.
will never use, and will make sure no one in my circles will
September 20, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Susan. We're sorry you had a negative experience with Parking.com. We have passed your feedback on to the local management team. Someone will reach out to you to learn more.
Thank you,
Parking.com
very nice staff!
September 10, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Renee. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Reply from Parking.com - SFG
Thank you for your review, Michael. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you, Parking.com
Nice Experience
Close location to where we were visiting, the attenant was very nice and the price was great for NYC.
August 23, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, John. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Attendant was very rude
Attendant was very rude
When I reached 15 mins early to pick up car from easily accessible spot
August 20, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Kris. We're sorry you had a negative experience during your stay with us. We appreciate the feedback and have passed it along to our local management team to take the necessary steps to improve the experience. We do hope you'll consider parking with us again in the future.
Thank you,
Parking.com
The application is spotty and if you…
The application is spotty and if you have an issue, for instance if you pay through the app and never receive the confirmation code, you will have a very difficult time reaching SP - who you are directed to - in order to fix the problem. Finding a phone number is impossible, when you find your way your calls are left unanswered. You can leave a message through the web service as you are also directed to do, but also will not hear back. This has happened to me MORE than once. I’ve had to double pay for parking, once through the app with no forwarded confirmation, and then again at the parking garages at 3x the original amount since I had no conf code. Still waiting on a call and refund.
July 26, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review, Ashley. We're sorry you had a negative experience and appreciate the feedback. We have passed it along to our local management team to look into and someone will reach out to you to learn more.
Thank you,
Parking.com
Very helpful
June 5, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review David,
We're glad you enjoyed your stay with us!
Parking.com
Reply from Parking.com - SFG
Thank you for your review Michael,
We're glad you are able to save money using us!
Parking.com
Heavy traffic made it impossible to…
Heavy traffic made it impossible to keep my prepaid reservation. I called to cancel but got a voice message. I left my information but nobody has gotten back to me. I plan on disputing this charge unless you tell me my reservation was indeed cancelled and I was not charged.
May 23, 2019
Unprompted review
Reply from Parking.com - SFG
Hi Robert,
We're sorry to hear you had a negative experience with us . We're going to reach out to you and find out a little bit more regarding your situation.
Thank you,
Parking.com
I reached my parking destination on…
I reached my parking destination on 80th st only to find out that the garage is full. Directed me to the next location across the street and attendant told me he can't accept my reservation since it's a different location. Both garages belong to the same company. I have not been refunded yet.
May 15, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Francis,
We're going to reach out to you directly with a resolution to this issue.
Thank you,
Parking.com
The system found me a garage that was…
The system found me a garage that was reasonably priced and the prepayment was accepted without any problems
May 8, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Jeffrey! We're happy to hear you enjoyed your stay with us!
Parking.com
Fast courteous professional honest
May 5, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Patricia,
We're glad to hear you enjoyed your stay with us!
Parking.com
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