I couldn’t get the text to be able to retrieve my car Very annoying as I was able to show my digital proof of payment but still took me 15 minutes to retrieve my car
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I used them once before and it worked fine. This time the link in my confirmation email didn't work. I had to call them and that took about 10 minutes before they could send me a PDF of the QR code.... See more
Company replied
While it was easy to find a parking spot on this site, I was very shocked and disappointed that on my arrival, I was notified that they had no spaces available for me--the gate was even lowered to the... See more
Company replied
Friendly attendants, the price was good, and the car was ready to go immediately when we arrived to pick it up.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
204 E 80 St, 10075, New York, NY, United States
- (212)321-7500
3.0
Average
51 reviews
Hasn’t replied to negative reviews
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Dont trust
Reserved a spot and called the number listed to verify van was ok then got to parking and was turned away. Very disappointing and stressful. Will not use again
April 28, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Curt,
We're sorry to hear you had a negative experience parking with us. We're going to reach out to you in order to get to the bottom of this.
Thank you,
Parking.com
Reply from Parking.com - SFG
Thank you for your review Michael,
We're glad you enjoyed your stay with us!
Parking.com
Parking was convenient & professional
Parking was convenient & professional, and extremely affordable!!
April 4, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Dan,
We're glad you enjoyed your stay with us!
Parking.com
Easy and the best price
March 17, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Jeannine!
We're happy to hear you enjoyed your stay with us!
Parking.com
Went a little over time and you waived…
Went a little over time and you waived the increase! Thank you.
March 9, 2019
Unprompted review
This was the first time ever in my life…
This was the first time ever in my life parking in New York City, I am 57 years old BTW. What I didn't like about the garage was there was 1 entrance and 1 exit that were both the same driveway as well as the walkway. Other than that everything went very smoothly. Glad I found this website!
March 4, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review S.L., we're happy to hear you enjoyed your stay with us and make your first parking experience in NYC a positive one! Here's to many more parking experiences!
Parking.com
Reasonable rates customer service rep…
Reasonable rates customer service rep was friendly and quick; parking my car and getting my car.
March 1, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Elena! We're glad to hear you enjoyed your stay with us!
Thank you,
Parking.com
Will Not Use Again
Not friendly, super rude. They charged me twice the cost because I have an SUV although they said they only charge additional cost if you have an oversized SUV which I don’t. Will not use again.
February 24, 2019
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Rob,
We're sorry to hear you had a negative experience with us. We are currently working on a fix so that all customers can pre-pay for an oversize vehicle if they are classified as such. In the meantime, we do indicate that oversize vehicles are subject to additional charges at the location.
Thank you,
Parking.com
I though I got a good deal..
I though I got a good deal .. paid online in advance. At pick up they made me paid same amount again.. Suppose my car was over size. It takes same size parking space as a regular size car. Mazdazmx7. Such a ripe off..
December 25, 2018
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Edy,
We're sorry to hear you had a negative experience with us. There are several factors that might have been the reason you were charged overages. If your car was an SUV such as a Mazda CX-7, oversize fees may have applied. In NYC, garages are parked so efficiently that oversize cars do take up more room thus justifying an oversize fee.
We have passed this information onto the location management team for feedback and consideration. We've also passed this along to the web team to ensure parkers are aware that SUVs may be subject to oversize fees in addition to their parking reservation.
Thank you,
Parking.com
Terrible Experience
This seemed like a great idea, unfortunately, we had an absolutely terrible experience. The website with our "ticket" crashed and we were unable to reach anyone at parking.com who could look up our reference number. Unfortunately, we had to wait an hour before we could pay the original rate just to leave the New York parking garage we were stuck in.
December 22, 2018
Unprompted review
Reply from Parking.com - SFG
Thank you for your review Martha,
We are sorry to hear you had a negative experience at this location. We're going to go ahead and send you an email to address this issue.
Thank you,
Parking.com
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