Parking.com - SKYPORT Reviews 48

TrustScore 4 out of 5

4.0

2430 FDR Drive., 10010 New York, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We booked skyport for the second time this year and for personal reasons after driving 3 hours to Glasgow my husband and son were unable to fly so had to leave airport and collect car from skyport to... See more

Rated 4 out of 5 stars

I think it was very easy to make a reservation for when I needed, price was good, barcode entry convenient. However a lot of the garage was reserved. I went to the third floor, Elevator was broken,... See more

Company replied

Rated 3 out of 5 stars

Idea of contactless parking is great! However, there is no instruction on how to access the parking facility. The app does not provide any guidance either. Parking facility staff didn’t know either an... See more

Company replied

Rated 5 out of 5 stars

Full disclosure: I would up NOT needing the parking space. But I still want to speak on my experience. It was super easy to reserve a space online. If you don't have the license # you can add it on la... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.0

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No hiccups for me

No hiccups for me. Everything went smoothly.

October 9, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Gabriel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was flawless

October 4, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Greg. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenient location next to the ship

Convenient location next to the ship. But complicated check in at the gate! Even the Attendant had trouble scanning my Bar Code! Same issue with departure!
Need a better system!

September 12, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Albert. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

COMPLETE CAHOUS

COMPLETE CAHOUS! HARD TO GET IN AND IMPOSSIBLE TO GET OUT. We are seriously considering canceling our annual midnight boat ride because of your parking facility.

September 1, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Peter. We are going to share this with the local management team and will reach out directly.

Thank you,
Parking.com

Rated 4 out of 5 stars

Parking Easy to use

Parking easy to find and the workers made it easy to get in and out.
Only gripe is have signs to find elevator and signs for stairs to exit out the facility.

August 18, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Vanessa. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

If they had a zero star option I would…

If they had a zero star option I would choose that. They charged me twice telling me it was one charge when I told the worker I paid online. He said he had to up charge me $10 extra for my vehicle type which is a crossover . When online the vehicle option wasn't even a choice. I think they scam alot of people this way. He then re charged me for the full payment again on top my online payment.

August 13, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Elizabeth. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

nice move

right next to the pier //it tight but short for the walk up ..yes it an elevator

August 5, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and cheap

Fast Easy and cheap

July 8, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Bruno. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I think it was very easy to make a…

I think it was very easy to make a reservation for when I needed, price was good, barcode entry convenient. However a lot of the garage was reserved.
I went to the third floor, Elevator was broken, so on the walk down II noticed one of the very sharp curves there had been a serious accident, leaving a great deal of shattered glass on the ground. Made me wary to drive over it Also a lot of men seem too use the pillars as urinals

June 25, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review. We will share this with the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

I made a reservation online

I made a reservation online. Was not allowed to park in the reserved area that had maybe 5 cars in it but had to go to the third floor to find parking. Why do u call it a reservation if I am still being treated like I just drove up.

June 17, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review and for letting us know. We have shared this with our local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Idea of contactless parking is great, but…

Idea of contactless parking is great! However, there is no instruction on how to access the parking facility. The app does not provide any guidance either. Parking facility staff didn’t know either and told me to push button to get a ticket in order to get in.

March 7, 2023
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Alan. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Fast, efficient and safe

No line, no hassle and I felt safe. Gave attendant my pass. In and out fast and efficient. Very reasonable rates and friendly, professional attendants.

October 21, 2022
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Kasey. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great experience at this garage.

We found the garage easily, with the directions given. The attendant led us to our parking space. We needed a handicap spot as my wife is disabled. We had ample space to park. On leaving it was a little busier, but the attendant handled traffic issues like a pro. This was a very pleasant experience and we would recommend this garage to others and will use it again soon. Thanks.

September 10, 2022
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy & quick!

September 3, 2022
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review, Vanessa. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was extremely satisfying 😌

Parking was extremely satisfying 😌, inexpensive and very easy no problems occurred

September 4, 2022
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was worth the price

Parking was worth the price. Will return here anytime we go into the city

August 24, 2022
Parking.com - SKYPORT logo

Reply from Parking.com - SKYPORT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look