Parking.com - STRAND PROPERTIES Reviews 65

TrustScore 3.5 out of 5

3.4

167 East Short Street, 40507 Lexington, KY, US


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Rated 3 out of 5 stars

The address I was given was 155 West Short Street but the actual lot (that was in the photo of the lot) was 167 West Short Street. Very Confusing.

Rated 5 out of 5 stars

User friendly. No issues at all. The parking attendant told us when we were leaving that the parking spot we were in was reserved, but there was no visible way of knowing that. There were other spots... See more

Rated 1 out of 5 stars

There are no signs saying some spots are reserved. They towed my car from one spot to another, not transmission no longer shifts. Its All wheel drive and i hsve no idea how they moved the vehicle. Fin... See more

Rated 4 out of 5 stars

I was in a hurry….the reason I chose this location. It took multiple attempts for the site to come up so I could prepay. It was so frustrating that I seriously considered leaving & parking elsewhere.... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 167 East Short Street, 40507, Lexington, KY, United States

  • (859)255-8808

3.4

Average

TrustScore 3.5 out of 5

65 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Add Validation

You need a way to have your price/ticket validated by proprietors. Visitors don’t always come by choice or at their leisure.

August 18, 2023
Rated 5 out of 5 stars

I’ll be honest

I’ll be honest, it was my fault completely that I was in a hurry but it did take me several minutes to sign up and put my payment info in. I thought everything was great if you already were a little familiar. I’d only used parking meters and paid via phone. I hadn’t parked in a lot and paid by phone/online before. And i didn’t have time or want to download the app. It would make things more streamlined if it were an easier process for someone like me who was in a hurry and had never paid to park in a lot before.

July 24, 2023
Rated 1 out of 5 stars

I made my payment

I made my payment, when I get back I had $50 bill for a violation. So I still can be this bill fix it. Is not good to pay then you give a $50 bill to me

June 12, 2023
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

We could not park it was for delivery…

We could not park it was for delivery trucks and vans

June 4, 2023
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

I was in a hurry….the reason I chose…

I was in a hurry….the reason I chose this location. It took multiple attempts for the site to come up so I could prepay. It was so frustrating that I seriously considered leaving & parking elsewhere. Expensive to park here because of convenient location to courthouses.

May 31, 2023
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

too expensive for a 5 min parking…

too expensive for a 5 min parking session. greedy

March 15, 2023
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Rip off

Rip off. Highway robbery

January 23, 2023
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Not being from here

Not being from here, I used my GPS and it took me to the Windstream parking lot. I could not find the lot that I had paid for. Ended up having to find somewhere else to pay & park.
I do have to say that it was easy purchasing parking before hand.

November 8, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

A bit pricey but The convince to the…

A bit pricey but The convince to the court house was great, and I liked that I could add more time if needed via text.

October 27, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive

The rates are extremely high. The app kept texting me and telling me I was running out of time, but it never told me how much time I had left. You don't get a refund when you overpay, so if you have 10 minutes left and you get back to your car in five you've probably already paid for another hour not knowing that you still would have had enough time. Way too expensive, I will not use it again.

October 24, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

VERY CONENIENT

Payment was easy and painless. E reminders of time left were very helpful

October 20, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking area is okay but the app is…

Parking area is okay but the app is terrible. It took forever to load and wouldn't let me add time so I had to re pay . And let's be real offer $10 for every 3hrs is ridiculous.

September 13, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy to access and use

It was easy to access and use. Everything was done in a couple of minutes. Great thing to have if you don't keep cash on you. On a sidenote but perhaps unrelated, the only bad thing about the experience was the broken glass in the spot beside us.

September 2, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Spots are not marked to park in- tow…

Spots are not marked to park in- tow signs everywhere- too expensive

August 6, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Easy to use through phone for a terrible price.

Way to expensive. Great to keep people moving and money coming in within a busy area and few others choices for parking.

August 1, 2022
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Reply from Parking.com - STRAND PROPERTIES

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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