Parking.com - TEN OAK Reviews 146

TrustScore 3.5 out of 5

3.3

403 E. 14th Street, 64106 Kansas City, MO, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It was completely a fraud. I called and texted the number and never received any message. The parking spot was taken by other group and they didn't take my number This is very unfortunate I exp... See more

Rated 5 out of 5 stars

Staff are wonderful as they respond to customers request in a timely fashion! I’m a monthly customer parking across street from the Central Library in downtown KCMO. I also parked last Monday once ne... See more

Company replied

Rated 3 out of 5 stars

I generally have a positive experience, however on days where there is an event at the T-mobile center in Kansas City my fee goes from $7.49 to $30.99 even though the event doesn't happen until the ev... See more

Company replied

Rated 5 out of 5 stars

I do like that I can order parking online, sometimes the site, that is a helpful thing. Alot of people do not like to get parking on the spot when having to get into work. Please keep that portion of... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 403 E. 14th Street, 64106, Kansas City, MO, United States

  • (816)471-0847

3.3

Average

TrustScore 3.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Unfair cost

I was charged a higher amount than another guy who parked at the same time I did & entered the same amount of hours!!!

We were reporting to the courthouse as summoned for jury duty selection.

June 5, 2023
Rated 5 out of 5 stars

Easy no hassle parking

Bought my parking pass when I bought my tickets to t mobile. Showed the guys at the entrance my pass, they directed me to a parking spot. Literally right across the street from t mobile. Great experience!! Thank you

May 13, 2023
Rated 2 out of 5 stars

Opportunity parking

1. Too tedious / time consuming just to pay for parking when needing to get from vehicle to where you are going.

2. Reveal pricing structure associated with time selections PRIOR to selection

March 29, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

The process was a bit tedious and long

The process was a bit tedious and long. I would have rather paid at a station of some sort just for the convenience and time.

March 30, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

I scheduled for 7 hours and when I left…

I scheduled for 7 hours and when I left to get my car and head home; the lot was closed. I even got a notice to see If I wanted to extend my time. I tried to say yes, thankfullyi was able to get to my car before that window. Nonetheless I had to find a way to get out so I wouldn't be stuck paying more or my car towed.

March 17, 2023
Rated 1 out of 5 stars

The new system is too difficult

The new system is too difficult. Not everyone is going to understand it. The texting option doesn’t work, I tried it

March 13, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

If you only have to be parked for a…

If you only have to be parked for a short while it is expensive. Overnight the price is fair, but that's a little extreme for an hour or so. There's no place else around the area to park and this is the only option you have, no choice but to pay the price.

February 27, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to pay for and find a parking…

Easy to pay for and find a parking stop. Just minutes from the court house. Also affordable rates

March 6, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was so easy

Parking was so easy! I paid for my couple of days of training and didn’t have to worry about anything!

February 27, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Your parking lot situation sucks…

Your parking lot situation sucks because it's closed on weekdays when someone has to conduct business downtown they have to drive around to find a parking space wasting time

March 6, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

All meters need to have parking number…

All meters need to have parking number listed on them. Signs and stickers for parking areas are missing.

February 21, 2023
Parking.com - TEN OAK logo

Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look