Parking.com - TEN OAK Reviews 146

TrustScore 3.5 out of 5

3.3

403 E. 14th Street, 64106 Kansas City, MO, US


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See what reviewers are saying

Rated 1 out of 5 stars

It was completely a fraud. I called and texted the number and never received any message. The parking spot was taken by other group and they didn't take my number This is very unfortunate I exp... See more

Rated 5 out of 5 stars

Staff are wonderful as they respond to customers request in a timely fashion! I’m a monthly customer parking across street from the Central Library in downtown KCMO. I also parked last Monday once ne... See more

Company replied

Rated 3 out of 5 stars

I generally have a positive experience, however on days where there is an event at the T-mobile center in Kansas City my fee goes from $7.49 to $30.99 even though the event doesn't happen until the ev... See more

Company replied

Rated 5 out of 5 stars

I do like that I can order parking online, sometimes the site, that is a helpful thing. Alot of people do not like to get parking on the spot when having to get into work. Please keep that portion of... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 403 E. 14th Street, 64106, Kansas City, MO, United States

  • (816)471-0847

3.3

Average

TrustScore 3.5 out of 5

146 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I used to pay $7.00 dollars for a full…

I used to pay $7.00 dollars for a full day at this parking spot !!
I come to work concerts at T - mobile center.i will only make 200.00$ a day for a show after taxes.30 dollars is quite a cut fromm my daily take home $ i think its a rip off ,considering i have to work a 20 hour day for a show ! Do the math you fools

February 3, 2023
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use online reservation

Easy to use online reservation. Spaces were appropriate amt of room. Close to venue. Will use again

December 26, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Staff responses quickly

Staff are wonderful as they respond to customers request in a timely fashion! I’m a monthly customer parking across street from the Central Library in downtown KCMO. I also parked last Monday once near
14st street and Locust Street. My regular staff helped me with a question — I paid 1.5 hours more before having driven away for long lunch break. And about three hours later I drove back in at 4:25 pm for about 20 minutes. She advised me to put a note on my window which worked perfectly for me!

December 12, 2022
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Reply from Parking.com - TEN OAK

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

The ease of paying

The ease of paying, however, thinking $6.85 for one hour of parking is a little high.

December 2, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient and easy

Very easy to use once you scan the RQ code

November 28, 2022
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Reply from Parking.com - TEN OAK

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Overly expensive pricing

As usual, I couldn't create an account to speed up the process of getting my parking paid for, which has been a problem since I began parking in spots managed by parking.com. I always have to use the the app as a guest. I parked and began the process of registering my car and the app decided that I needed to pay almost $31 for 1 hour of parking time. I realize that there must have been an event at the TMobile center in Kansas city, but I was not attending that event. I was going into the Jackson County Sheriff's office which is across the street. I drove to another parking.com property further away from the center and my destination and got the same price. I don't think I should be charged that much for 1 hour of time, especially if I am not part of whatever event is going on. I wound up parking in a lot about 6 blocks away from the Sheriff's office and almost missed my appointment because I had to walk so far. I lost $33 by not being at work for those 2 hours (including travel time) Why then should I have to pay an additional $31 to park?

November 22, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Close to the event

Close to the event. Space for each car. Was directed to the correct spot. Easy to det out of the parking area.

November 3, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Simple as can be

I used my debit card no trying to keep change or fold money and poke it up in a machine. Just tag number and debit card information

October 5, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I like because it was easy to pay and…

I like because it was easy to pay and used,they notified me when the time ,was over.The price was good too

October 15, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I was charged over $50.00 for less than…

I was charged over $50.00 for less than 10 hrs of parking. That’s out right theft!!

September 20, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Pricing is wonky

I have absolutely no idea how pricing was determined. My first two hours cost $6.95, ok, but then I went to add another half hour and the app said it was going to charge me another $6.95? Then I upped it to one hour and it was still $6.95? I am so confused. It would be good to have the hourly rate somewhere in the app interface along with any changes to the rate depending on the time of day etc., plus any discounts that are being applied so I would know what to expect next time.

September 23, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

My car was robbed in this parking lot…

My car was robbed in this parking lot during the middle of the day, on a Tuesday when I was inside the T-mobile center taking a health and safety class for my job. Whatever you do, avoid downtown KC parking…there is little security and theft happening everyday.

September 2, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

My car got broken into

My car got broken into. It was parked in a spot on the end in plain sight also.

August 11, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great service

Great service - app/text easily allowed me to extend my parking session when I was running longer than expected.

July 5, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

It was not easy using QR code to pay

It was not easy using QR code to pay. It took 10 minutes to complete. The other machine to pay was inoperable.

June 24, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very nice system

Very nice system. Should be advertised more!!

May 30, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Why am I being overcharged??

You have an automated kiosk on your lot it charges seven dollars I’ve been charged $20 and this last time I was charged 30 I work at Sprint Center I’m usually the first one there in that lot everybody else who pays with a card pay seven dollars since I am there so early apparently your kiosk does not work because it says it cannot get authorization and I have been forced to pay $50 to park to go to work where is everybody else has paid 14

May 22, 2022
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Reply from Parking.com - TEN OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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