It was completely a fraud. I called and texted the number and never received any message. The parking spot was taken by other group and they didn't take my number This is very unfortunate I exp... See more
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Staff are wonderful as they respond to customers request in a timely fashion! I’m a monthly customer parking across street from the Central Library in downtown KCMO. I also parked last Monday once ne... See more
Company replied
I generally have a positive experience, however on days where there is an event at the T-mobile center in Kansas City my fee goes from $7.49 to $30.99 even though the event doesn't happen until the ev... See more
Company replied
I do like that I can order parking online, sometimes the site, that is a helpful thing. Alot of people do not like to get parking on the spot when having to get into work. Please keep that portion of... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
403 E. 14th Street, 64106, Kansas City, MO, United States
- (816)471-0847
3.3
Average
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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#1- Too expensive
#1- Too expensive
#2- Having already used the lot in the past, there should have been a way to check me in quicker. (vehicle/ driver information already in the system.)
May 6, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Texting didn't work
Texting didn't work, box to buy parking didn't work either. No confirmation. Still charged $7 to literally walk into Jackson County courthouse and out. Only allow daily rates on parking. What a joke and bs rip off!!!
April 20, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I thought the price to park for 2 hours…
I thought the price to park for 2 hours was outrageous $30. I just parked at Kansas City International Airport for seven days for $7.50 a day.
April 12, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
Reply from Parking.com - TEN OAK
Thank you for your review. We're glad you enjoyed your stay with us!
I had a much better experience this…
I had a much better experience this time. I was able to navigate the site easier.
February 15, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We're glad you enjoyed your stay with us!
Wrong entrance door equals wrong parking lot.
I thought I had parked in a great parking spot, since I'm new to KC. I went up to the door of the building and the doors were for employee entrance only and I needed a mask. I went back to my truck, (this was after paying 13.82). I decided to leave the parking lot but first wanted to find out how to get refund. This location does not give refunds!!!! I ended up trying to find another location and didn't have any luck. So, I left downtown area.
February 14, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
expensive to park and also payment…
expensive to park and also payment machine also not working
February 9, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
I received an email to park @ 1331 Oak
I received an email to park @ 1331 Oak
1331 Oak StreetKansas City, MO 64106
ENTRANCE
403 E. 14th Street
And we got directed to park @ 13th and Grand. Very vague directions and the Attendant at the 13th and Grand location, had no clue what was going on. Pretty poor Customer Service and I will never use your Parking Lots again!
January 31, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
Had to pay extra to pay extra
Had to pay extra to pay via text due to machine in lot not working.
January 28, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
We have used this parking reservation…
We have used this parking reservation system before and as long as it is the same reliable parking it was a year ago all is good!!
January 27, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We're glad you enjoyed your stay with us!
I pay way too much for parking for a…
I pay way too much for parking for a minimum amount of time.
January 27, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
Was a pain tried 2 different cards
Was a pain tried 2 different cards. It said it was offline. Almost late for my appointment.
January 25, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
No parking available when I arrived
Showed up to park and was told they were full. Lot was half empty but attendant insisted the spots were for VIP parking. Trying to get my money back but haven’t received any response from Parking.com. Basically got scammed.
January 24, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We have brought this to the attention of the local management team.
Will use again!!
The person watching the lot was extremely helpful and kind and we got premium parking! Will use again!!
January 2, 2022
Reply from Parking.com - TEN OAK
Thank you for your review . We're glad you enjoyed your stay with us!
Finding the entrance to the parking…
Finding the entrance to the parking area was confusing and we couldn’t find anyone to ask. After we finally found it, everything went smoothly.
January 1, 2022
Reply from Parking.com - TEN OAK
Thank you for your review. We're glad you enjoyed your stay with us!
Wouldn't allow me to change my payment…
Wouldn't allow me to change my payment methods
August 12, 2021
Well I had to download the new app and…
Well I had to download the new app and that went ok but I couldn’t find a Lot# lost anywhere near me and it wasn’t able to pick up my location. Was very frustrating when someone was waiting on me. They last place who handled it it located me and basically popped up on the screen to show me where I was and gave a lot number directly on the app.
June 8, 2020
Unprompted review
I couldn't even find the place
I couldn't even find the place. No signs, nothing. No lot #, nothing at all.
May 30, 2020
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review Eugen,
We're sorry to hear you had a negative experience while parking with us. We'd like to reach out to you in order to get more information so we can resolve this issue.
Thank you,
Parking.com
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