It was completely a fraud. I called and texted the number and never received any message. The parking spot was taken by other group and they didn't take my number This is very unfortunate I exp... See more
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Staff are wonderful as they respond to customers request in a timely fashion! I’m a monthly customer parking across street from the Central Library in downtown KCMO. I also parked last Monday once ne... See more
Company replied
I generally have a positive experience, however on days where there is an event at the T-mobile center in Kansas City my fee goes from $7.49 to $30.99 even though the event doesn't happen until the ev... See more
Company replied
I do like that I can order parking online, sometimes the site, that is a helpful thing. Alot of people do not like to get parking on the spot when having to get into work. Please keep that portion of... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
403 E. 14th Street, 64106, Kansas City, MO, United States
- (816)471-0847
3.3
Average
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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GPS function did not pick correct…
GPS function did not pick correct parking lot.
February 23, 2020
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, David. We're sorry your GPS did not direct you to the appropriate location. Unfortunately, we have no control over the directions any GPS provides. We do hope you'll consider parking with us again in the future.
Thank you,
Parking.com
Scannable QR Code?
Put a Scannable QR Code on the sign in your parking lot. This should enable me to know my exact location without question. The QR code could also load the needed software to my phone.
January 31, 2020
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Raymond. We appreciate the feedback and have passed it along to the local management team to review.
Thank you,
Parking.com
Awful, nope change that... great
Awful. I followed the instruction, Paid six bucks and come out an hour later to a $47 parking ticket! Tried to call and filed report online and got a response about contacting me with 48 business hours.
EDIT: JD Besares, senior manager, responded the following Monday. He he very politely and tactfully explained the error was mine. I had confused an O with a zero on my plate. He even let me save face by saying the new mo license plates can be confusing.
Because if this I’ve changed my one a star rating to a five star.
Thanks Mr Besares
January 6, 2020
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Kevin. We're sorry you were mistakenly ticketed at our location and we apologize for the inconvenience. We appreciate the feedback and are going to look into what is causing this problem. We have passed this along to the local management team. Someone will reach out to you regarding resolving this issue.
Thank you,
Parking.com
Easy and fast
December 20, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Ronald. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Sweet app. Easy to use
Near easiest time I had attempting toi park. Downtown KC is not easy finding a parking space. A lot of it is reserved for employees; no parking garages. I was glad that ell phone reception was decent enough in the are to download the app while sat in my truck in the parking spot. Once downloaded, everything was smooth from there on.
December 15, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Delton. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
They ticket paid customers!
It was difficult to figure out which lot it was due to a couple of parking lots in same location and none of them have a sign posted or their address posted. I parked there everyday this week for work and today I find a ticket on my windshield when I leave. From SP Parking for a parking violation that totals $94.00. In small print it says that photos of my car are on file and if not paid within 45 days it’ll be turned over to collection agency! Obviously they aren’t reviewing paid customer receipts cuz they would see that I had paid for a spot for all day that morning! I’ll give my daily parking money to another lot!
October 5, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, George. We're sorry you had a negative experience. We appreciate the feedback and have passed it along to the local management team. Someone will reach out to you to learn more about what occurred. We look forward to resolving the situation.
Thank you,
Parking.com
Pay ahead online - GREAT!!
Appreciated the option to purchase parking pass ahead of time online. Eliminates the stress of finding an open spot downtown. Thanks!
October 2, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Amy! We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Received a parking ticket still.
September 26, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review. We're sorry you had a negative experience. We have passed your feedback on to the local management team. Someone will reach out to you to learn more.
Thank you,
Parking.com
WAY too difficult to park
WAY too difficult to park! Everyone in the lot was frustrated at how complicated downloading the app, then putting in exact address, make, model of car, then a great deal of personal info. This process took almost 15 minutes. Ridiculous.
August 15, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Shannon. We're sorry you had a negative experience using the app. We appreciate the feedback and have passed it on to our team to review.
Thank you,
Parking.com
You need a kiosk
You need a kiosk. Downloading the app and manually entering credit card info takes too long. I was late to court!
August 15, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Gina. We're sorry you were late to your destination. We appreciate the feedback and have passed it along to our team.
Thank you,
Parking.com
The process is kind of confusing…
The process is kind of confusing because it's not directly connected to the lot a pulldown. The instructions were clear, but when typing in the lot name, I had to search to ensure that I was in the correct lot. Even with the receipt I was uneasy that I might not receive a ticket or even worse, towed.
June 23, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Kurt. It sounds like you had a satisfactory experience in spot of some of the confusion. We appreciate the feedback and have passed it on to our team to review.
Thank you,
Parking.com
Need to send them payment confirmation
June 22, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Eduard. We're sorry you had a negative experience during your stay with us. We're not sure what you're referring to in regards to payment confirmation but will have a member of our local team reach out to you to learn more.
Thank you,
Parking.com
Fast and Conveient
The parking was easy to find and conveniently located to the building of service.
June 6, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Victoria. We're sorry you had a negative experience during your stay with us. We our gathering additional information and a member of our local team will reach out to you soon to learn more. We look forward to resolving this issue.
Thank you,
Parking.com
Couldn’t have been easier
Couldn’t have been easier. Was able to pick a surface parking lot directly east of the Sprint Center in KC. Saved $14 for the day of parking. Would absolutely use again.
March 23, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Timothy. We're glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - TEN OAK
Thank you for your review, Wendy. We're glad you enjoyed your stay with us!
Thank you,
Parking.com
Doesn’t explain very well where you park
Doesn’t explain very well where you should be parked, especially if you aren’t familiar with the streets
March 10, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Hi WH,
Thank you for your review. We're sorry you had a negative experience during your stay with us. We appreciate the feedback and will review in more detail.
Thank you,
Parking.com
I found out the night before that I…
I found out the night before that I would not need the space. Call provided phone number to cancel and before I hung up I had an email confirming cancellation and credit card was credited two days later. Great service!
March 8, 2019
Unprompted review
Reply from Parking.com - TEN OAK
Thank you for your review, Charlie. We're sorry you were not able to park with us but are glad you had a good experience. We look forward to you parking with us in the future!
Thank you,
Parking.com
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