Parking.com - Travis LotReviews 

86
TrustScore 3 out of 5

3.2

475 E Travis Street, 78205 San Antonio, TX, US


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See what reviewers are saying

Rated 1 out of 5 stars

I can’t figure out why your stupid app can’t accept my credit card information when I type it in. Twice I received a message that my expiration date was invalid with two different cards. Only when I t... See more

Rated 3 out of 5 stars

Having to do the APP thing or pay at a kiosk is not my preference but seams to be the way parking is going downtown San Antonio. The price fluctuates pretty greatly and at times you have to select the... See more

Company replied

Rated 4 out of 5 stars

Not bad at all. It is a piece of asphalt where you can leave your car, what really do you expect? It was cheaper than some, but there are others cheaper. Cost $20 before tax & fees, however, the sign... See more

Company replied

Rated 4 out of 5 stars

I liked the idea to pay for parking like this, but I was unable to figure out how to add time to my parking space when we decided to stay longer in that area. Instead I had to "start over" and theref... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 475 E Travis Street, 78205, San Antonio, TX, United States

  • (210)223-5401

3.2

Average

TrustScore 3 out of 5

86 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.2

All reviews

(86)

91 reviews in the last 12 months

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Rated 4 out of 5 stars

Access

Couldn’t read the display and signs need replaced as they are scratched and bent.

March 6, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

The sign says $15

The sign says $15 . The price was a ripoff because I thought 3 hours would cost less than 24. So I need to add time and end up paying $50 for 9 hours. This absolutely corrupt dishonest and it stinks. I was only there 8 hours.

March 3, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

…App Kiosk and fluctuating prices,

Having to do the APP thing or pay at a kiosk is not my preference but seams to be the way parking is going downtown San Antonio. The price fluctuates pretty greatly and at times you have to select the amount of time in advance which is problematic as events take longer then expected at times. Not convenient at all especially if there is a change of any kind of being towed!!

February 24, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

VERY expensive for 1-1/2 hours

VERY expensive for 1-1/2 hours! It’s hard to read my phone screen in the sun because you provide no shade. Takes too long to input all the info you want. I prefer putting my money in someone’s hands or in a box. I don’t like going downtown any more because trying to park is so difficult.

February 24, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

The parking spaces are too small for a…

The parking spaces are too small for a full size pickup.

February 24, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Terrible parking at The Moody

Why would you let people exit and tie up 100’s trying
To get into the garage?!?
So wrong..

February 16, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Cost too much.

February 14, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

The lot stated it was $15 and I was…

The lot stated it was $15 and I was charged $25. I will not park there again.

February 3, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Day rate should be clear

February 3, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Parking Lot Review

Sign at the entrance of the parking lot posted $15 to park. It was $25.00 This seems missleading.

February 3, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Cost is outrageously high

Cost is outrageously high. Will never use again.

February 2, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

New experience

First time user of this type of service. I had no problems with the process.

February 6, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Posted price not the price you pay

Posted price is not the price you pay

February 2, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive

February 3, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

No one available and a bunch of…

No one available and a bunch of homeless people around no security would never park there again

January 27, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Accidentally Reserved 3 Days Instead of 3 Hours

I accidentally reserved 3 days instead of 3 hours and when I called the company, they refunded me the difference between 3 days and 3 hours. I really appreciate the company for correcting my mistake.

January 20, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

$15 dollars for 30 minutes.

$15 dollars for 30 minutes.
Ridiculous

January 19, 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Only used the parking for 4 hours and…

Only used the parking for 4 hours and was charged $25.00. The sign above said $15.00 which I was willing to pay not $25.00. Oh well my bad...

December 31, 2023
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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