Always had great experience with Parking.com until this time in DC. We couldnt take the Car out until 11am even if we paid penalty. The Car key was kept locked in the facility.
Company replied
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Always had great experience with Parking.com until this time in DC. We couldnt take the Car out until 11am even if we paid penalty. The Car key was kept locked in the facility.
Company replied
Excellent parking app & facility and attendant. With app was able to see which garages were not full, compare prices, reserve and prepay. Prior to finding and downloading app, it was a nightmare. Wall... See more
The parking garage was clean and safe. The attendants were friendly and helpful. I was glad to have a safe place to store my car for the duration of my conference in DC. I will use this garage again... See more
Company replied
QR code didn’t work. Then attendant was yelling about some number code that he wanted that was not clear.
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
930 H St. NW, 20001, Washington, DC, United States
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I have enjoyed using the Parking.com app. It is very reassuring to know I have parking at a reasonable rate, even if I am a bit late in the day getting into the office.

Reply from Parking.com - VICTOR BUILDING

Reply from Parking.com - VICTOR BUILDING
Everything went very smoothly and the price was great.

Reply from Parking.com - VICTOR BUILDING

Reply from Parking.com - VICTOR BUILDING

Reply from Parking.com - VICTOR BUILDING
Found a garage in D.C. to use and it was affordable. However, had a situation arise where I need to leave town early on Sunday and they didn’t open until 11. The gate was down and they had our key.
So, lost five hours of returning for a situation.
They had a plaque on the building for after hours service for $50. I couldn’t get anyone to return the call or come. Not good in an emergency.

Reply from Parking.com - VICTOR BUILDING
Easy to use and better rates than other parking apps!

Reply from Parking.com - VICTOR BUILDING

Reply from Parking.com - VICTOR BUILDING

Reply from Parking.com - VICTOR BUILDING
Great place to park your car in DC . Left it there for a week while visiting, no hassle.

Reply from Parking.com - VICTOR BUILDING

Reply from Parking.com - VICTOR BUILDING
Parklng lot sign address and what was on my ticket was different. I could not find the lot on 930 H street. I ended up going around the block 3 times and parked on the street. Parking lot had a sign 740 H street parking. I wasted $9 and $20 mins. 😓

Reply from Parking.com - VICTOR BUILDING
Going to Washington DC is always treacherous for me, mainly due to parking. With this app I was able to pay for my parking (5 dollars less than regular pricing) and knew exactly where to go once I headed into dc. Everything was perfect

Reply from Parking.com - VICTOR BUILDING
Worked fine, just kind of weird that the whole process is manual once you get to the parking lot (an attendant shuffles paper and passes).

Reply from Parking.com - VICTOR BUILDING
Improvement needed as it is too confusing and not readily user friendly.

Reply from Parking.com - VICTOR BUILDING
I could not use the pre-paid parking spot, as we had an emergency in the family. I canceled it 24 hours ahead of schedule, but a week later, I am still waiting for a refund. It is disgraceful and fraudulent!

Reply from Parking.com - VICTOR BUILDING
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