Parking.com - VICTOR BUILDING Reviews 72

TrustScore 4.5 out of 5

4.3

930 H St. NW, 20001 Washington, DC, US


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Rated 3 out of 5 stars

Always had great experience with Parking.com until this time in DC. We couldnt take the Car out until 11am even if we paid penalty. The Car key was kept locked in the facility.

Company replied

Rated 5 out of 5 stars

Excellent parking app & facility and attendant. With app was able to see which garages were not full, compare prices, reserve and prepay. Prior to finding and downloading app, it was a nightmare. Wall... See more

Rated 4 out of 5 stars

The parking garage was clean and safe. The attendants were friendly and helpful. I was glad to have a safe place to store my car for the duration of my conference in DC. I will use this garage again... See more

Company replied

Rated 2 out of 5 stars

QR code didn’t work. Then attendant was yelling about some number code that he wanted that was not clear.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

72 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have enjoyed using the Parking.com…great app!

I have enjoyed using the Parking.com app. It is very reassuring to know I have parking at a reasonable rate, even if I am a bit late in the day getting into the office.

October 6, 2022
Parking.com - VICTOR BUILDING logo

Reply from Parking.com - VICTOR BUILDING

Thank you for your review, Angela. We are glad you enjoy parking with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great experience!

Easy to reserve online, very reasonable price, very nice staff.

September 23, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review, Dan. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Everything went very smoothly and the…

Everything went very smoothly and the price was great.

August 28, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent service

Excellent service, very nice staff.

July 30, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use, parking lot was in a perfect spot. Great hours we needed.

July 14, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Found a garage in D.C

Found a garage in D.C. to use and it was affordable. However, had a situation arise where I need to leave town early on Sunday and they didn’t open until 11. The gate was down and they had our key.

So, lost five hours of returning for a situation.

They had a plaque on the building for after hours service for $50. I couldn’t get anyone to return the call or come. Not good in an emergency.

June 21, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We will look into this with the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

Good service

Good service, clean garage

June 13, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent

I was extremely satisfied! Location is perfect

May 22, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

This was easy to use

This was easy to use. I appreciated the process.

May 13, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great place to park your car in DC

Great place to park your car in DC . Left it there for a week while visiting, no hassle.

April 10, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking attendant was friendly and…

Parking attendant was friendly and helpful. Thanks!

April 3, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review, JoAnn. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Parklng lot sign address and what was…

Parklng lot sign address and what was on my ticket was different. I could not find the lot on 930 H street. I ended up going around the block 3 times and parked on the street. Parking lot had a sign 740 H street parking. I wasted $9 and $20 mins. 😓

March 20, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Seamless

Worked great!

March 1, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review, Denise. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Perfect

Going to Washington DC is always treacherous for me, mainly due to parking. With this app I was able to pay for my parking (5 dollars less than regular pricing) and knew exactly where to go once I headed into dc. Everything was perfect

January 30, 2022
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review, Christopher. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Poorly run garage.

December 20, 2021
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We are very sorry for your negative experience. We will reach out directly to learn more.

Thank you,
parking.com

Rated 4 out of 5 stars

Worked fine

Worked fine, just kind of weird that the whole process is manual once you get to the parking lot (an attendant shuffles paper and passes).

November 16, 2021
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review. We will pass your feedback along to the local management team to review. We are glad that everything worked out.

Thank you,
Parking.com

Rated 4 out of 5 stars

Improvement needed as it is too…

Improvement needed as it is too confusing and not readily user friendly.

November 7, 2021
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review, Kathleen. We appreciate your feedback and have passed it along to our app and IT teams to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Did not receive my refund!

I could not use the pre-paid parking spot, as we had an emergency in the family. I canceled it 24 hours ahead of schedule, but a week later, I am still waiting for a refund. It is disgraceful and fraudulent!

October 20, 2021
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Reply from Parking.com - VICTOR BUILDING

Thank you for your review, Susanne. We will reach out directly to get this resolved.

Thank you,
Parking.com

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