Parking.com - WESTGATE PHOENIX Reviews 300

TrustScore 3 out of 5

3.1

6751 N SUNSET BLVD, 85305 Glendale, AZ, US


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See what reviewers are saying

Rated 4 out of 5 stars

It was easy to navigate through the website to pay. If you are going to an event they have an option to click that event for a cheaper rate. But for regular parking it does put a little hit on your wa... See more

Company replied

Rated 2 out of 5 stars

-it took me longer to create a new account and submit a payment than it would’ve to have taken to find a free parking spot in the lot a few hundred feet away -$20 per hour to park also!? When no even... See more

Company replied

Rated 1 out of 5 stars

The website for payment is super complicated. It kept declining my email password when signing in. I extended my time therefore I needed re-sign in again of course it gave me trouble to log in again I... See more

Rated 5 out of 5 stars

easy to connect and the reminder is amazing. I do think it should save the information from the last purchase. I accidentally let it run out and forgot the spot # and the parking area due to me being... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 6751 N SUNSET BLVD, 85305, Glendale, AZ, United States

  • (623)264-7700

3.1

Average

TrustScore 3 out of 5

300 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy directions to follow to pay for…

Easy directions to follow to pay for parking and reasonable prices for short periods

August 4, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Dave and busters refused to reimburse…

Dave and busters refused to reimburse since I paid for parking through the app

July 23, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use. We scanned the QR code at the pole where we parked and entered our credit card information. More importantly I received a text stating I only had 20 minutes and did I want to extend. It gave me a link. I pressed the button and extended based on the time options.

July 23, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid for 4 hours of parking and after…

I paid for 4 hours of parking and after 3 1/2 hours I returned to my truck to find a parking ticket. That I was parked in a spot that needed to be paid for , and at this point I clearly had 30mins left on my meter.

July 26, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Spaces were close to venue

Spaces were close to venue. Ample time for concert, movies, or to walk the grounds. Not giving a five star because the amount was above my comfort zone. Price could have been a little less.

July 23, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review and feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Location was good

July 16, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

They charged me $21 for parking

They charged me $21 for parking, but the machine at the end of the lane only charged $1 for the same amount of time parking. Ridiculous scam!

July 23, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy Setup!

The ease of setting up the account, and getting the reservation made!

July 19, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

As a person with some physical…

As a person with some physical challenges the process of paying for my parking space was extremely easy. I just pointed my phone to the sign with a QR code and could sit in my car and finish the transaction. No walking to a kiosk ,getting a ticket, putting the ticket in the front window, finding out the event is longer than anticipated, having to go back out to the car , get a new ticket (Hoping not to find a ticket!), so on and so forth...being able to check in easily as a guest and just add time from my phone and the process is so quick and smooth is more than I could ask for!

July 16, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was so easy to scan qr and pay for…

It was so easy to scan qr and pay for parking! I downloaded the app and can’t wait to use it again!

July 14, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

ITS CONVENIENT

July 8, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very convenient and cheap

I absolutely love this idea. So cheap & convenient. Once people figure this out it will be hard to find a parking stop at them.

July 4, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review and feedback. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Convenient when the app is working.

Parking.com makes it easy instead of having to walk with a box and get your parking paid for; however, with that being said, the app is buggy. Sometimes it works quickly and easily, and sometimes it can't find my payment or scan properly.

June 27, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 5 out of 5 stars

5 stars

Parking in the shade and close to establishments! Made my day a lot easier

July 2, 2023
Parking.com - WESTGATE PHOENIX logo

Reply from Parking.com - WESTGATE PHOENIX

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

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