It was easy to navigate through the website to pay. If you are going to an event they have an option to click that event for a cheaper rate. But for regular parking it does put a little hit on your wa... See more
Company replied
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-it took me longer to create a new account and submit a payment than it would’ve to have taken to find a free parking spot in the lot a few hundred feet away -$20 per hour to park also!? When no even... See more
Company replied
The website for payment is super complicated. It kept declining my email password when signing in. I extended my time therefore I needed re-sign in again of course it gave me trouble to log in again I... See more
easy to connect and the reminder is amazing. I do think it should save the information from the last purchase. I accidentally let it run out and forgot the spot # and the parking area due to me being... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
6751 N SUNSET BLVD, 85305, Glendale, AZ, United States
- (623)264-7700
3.1
Average
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Ridiculous to pay for parking but.app…
Ridiculous to pay for parking but.app made it easy
June 18, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
I parked and paid via the site and…
I parked and paid via the site and received a parking ticket 2 min after I walked off. Makes no sense! Now I’m spending time disputing waiting for a response.
June 24, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Had to move the car and I was still…
Had to move the car and I was still charged even though I didn’t put the lot space in
June 17, 2023
It is Expensive
June 11, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
Unable to extend parking
Unable to extend parking. Received a server error over and over.
June 18, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
It was easy to set up
It was easy to set up, and they send you a message to let you know when time is almost up.
June 12, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Great experience
June 3, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Horrible experience
Horrible experience
I parked, scanned the code and was in the process of paying (2 minutes). When meter bandit was already at the car writing a ticket. He had it wrote 3 minutes after I parked. He claimed his phone wasn't updated then said well it's updated now I guess I have to cancel the ticket. Meter bandit was seriously rude and frustrated he had to cancel the ticket. Give people time to pay....not rocket science.
June 9, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
It was easy peasy
June 6, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
I was given a parking ticket
I was given a parking ticket. I left well before my time purchased. I disputed it and was told to ignore the ticket but it’s the humiliation of a ticket on my window that upset me.
May 24, 2023
QR codes made paying for parking easy…
QR codes made paying for parking easy to use and hassle free.
May 23, 2023
Nothing went wrong,it was an easy…
Nothing went wrong,it was an easy process. However, I have never had to pay before when visiting Westgate. Plus when I went there was no one even there. Seems as though Westgate is becoming greedy.
May 30, 2023
I was charged twice.
May 28, 2023
Reply from Parking.com - WESTGATE PHOENIX
We're sorry you had a negative experience.Someone will reach out to learn more.
Thank you,
Parking.com
Stop emailing people to review automated parking!
The parking spot was great. It was a concrete slab the right size for my vehicle to rest on. The company that keeps emailing me to review a f@cking parking spot though? Total sh!t!
May 23, 2023
Charge three times for the same parking
The website charged me three times all at the same time. I am very disappointed that the system did not confirm the time at the time of payment which made me believe that the process did not go through. I think I will look for parking instead of paying.
May 23, 2023
I was charged twice!!
May 20, 2023
Easy as pie!!!
May 13, 2023
Reply from Parking.com - WESTGATE PHOENIX
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
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