It’s a well run company the person who is using my drive has a small car that only needs it at weekends so good for me. The only negative I have is the high charge when a person first starts which wou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1. All contacts with Parklet is via Naomi Standen. She is outstanding. Client-centric, timely response and clear instruction. 2. Monthly commission of 20% too high. Propose 20% first month and... See more
Company replied
Excellent service and a responsive, helpful customer service. I have been with them years and am more than satisfied. I would be happy to recommend them.
Some how there are small voids between lettings.Keep client informed on regular basis as to letting process.
Company details
Information provided by various external sources
ParkLet was launched in 2004 to offer an alternative to traditional parking. Parking had, and continues to, become ever more expensive and more difficult to find. Congestion and traffic is on the increase, whilst the government actively discourages the provision of parking spaces to try and encourage people out of their cars and onto crumbling public transport. The founder members had noticed unused private parking spaces in areas where parking was in high demand. ParkLet was created to offer an effective marketplace and management service for the letting of these parking spaces and garages. Over the years the team has grown, and our systems evolved to enable us to become the UK’s leading agent for parking spaces and garages. We currently have in excess of 20,000 spaces advertised to let, across the whole of the UK. Our Landlords include residential clients with a single space, as well as most of the national car park companies and councils, and most things in between. Our aim moving forwards is to remain completely focused on contract parking and garages, and continue to invest in our systems and staff so that we can offer our customers an ever improving experience.
Contact info
Unit 3a, Dedham vale Business centre, CO76BL, Colchester, United Kingdom
- 03300563399
- info@parklet.co.uk
- parklet.co.uk
4.0
Great
1K reviews
Replied to 57% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive pedestrians
Your interactions with the people who drove though are comfortable pedestrians makes my experience excellent.
December 4, 2024
Exorbitant fees!
A huge amount of money is taken for the first month’s booking! I got less than 50% of the payment. The admin fees are exorbitant and all fees are much higher than Just Park. Exploitative!
December 4, 2024
Really great app for renting spare…
Really great app for renting spare parking space. I love it.
November 26, 2024
I would give me -10
I would give me -10. They are rip off. I booked and it said awaiting approval. My time came and gone still, awaiting approval. Called them explaining this, they said they sent booking confirmation. It was so confusing and ended up buying another space from another provider. Wasted my money on these scammers.
November 24, 2024
Unprompted review
Very easy to use
Very easy to use! Very low maintenance. Very responsive and organised customer service too. Love it! Will highly recommend.
November 22, 2024
Rip offs
They are complete rip offs..charge £43 admin fee plus £12 commission on a £60 booking.
Totally avoid
November 18, 2024
Unprompted review
Heathrow Private Parking
Heathrow Private Parking was very easy to book and a great service from Zak
Thank you
November 3, 2024
Excellent communication..
Excellent communication..
Clear descriptions and breakdown of the contract ...
Very pleased ..
E.
October 22, 2024
Wouldn’t recommend them their fees are…
Wouldn’t recommend them their fees are way to high absolute rip off
October 20, 2024
Unprompted review
This platform charges a lot of…
This platform charges a lot of commission. And anyways not getting much of parking requests here. I got this one request for 10 days on which such a high commission was charged 25 percent and vat on top of it. And I lost other parking requests for better price and longer duration because of the commitment here.
October 8, 2024
Proactive Parking Space letting Agency.
Parklet are pro active in readvertising the car space ahead of end of contract, thereby securing a tenant in timely manner.
October 4, 2024
It was in the right area very nice area…
It was in the right area very nice area car was and felt safe for 5 night would certainly use it again for the area west end Hyde park Paddington ect very convenient. Don't need to see anyone as long as you park in the bay your told on email to do no problem 5stars from me
October 6, 2024
The tenant parked on my neighbours…
The tenant parked on my neighbours drive.
I had to pay my neighbour as well as buy them flowers. No apology.
I then get charged for renting my space.
The car remained under my neighbours front window blocking their window cleaner.
They couldn't use their own drive!
I wouldn't of minded so much but i provided a picture of my drive which is blocked paved. My neighbours is shingle.
I have a very unhappy neighbour, I am out of pocket.
I will not use this company again.
September 23, 2024
Staff are friendly and helpful and…
Staff are friendly and helpful and professional
September 13, 2024
Cheaper than all other parking…
Cheaper than all other parking companies around Luton.
Easy access to the airport either by Uber or the Luton Dart.
September 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.