Parkos Reviews 714

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I been charged extra 20£ for 2 minutes delay to drop my car according with their drop off time window . Awful experience I will never go back to them . To drive to their park is a proper joke you... See more

Rated 5 out of 5 stars

Excellent service from Parkos UK! The meet and greet was smooth, punctual, and hassle-free. The staff were professional and courteous, making the whole airport experience so much easier. My car was re... See more

Rated 4 out of 5 stars

Very easy to book. Great communication from parkos. 2 points to make this experience better is 1) the postcode takes you to a different location at the airport (Stansted) so potentially modify this wi... See more

Rated 5 out of 5 stars

We recently used Parkos for our trip flying out of Stansted, and we couldn't be happier with the service. From start to finish, everything was handled impeccably. Despite being slightly delayed, t... See more

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3.3

Average

TrustScore 3.5 out of 5

714 reviews

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Rated 5 out of 5 stars

Staff were brilliant got me to the…

Staff were brilliant got me to the airport on time. On return flight was delayed they phoned as I was picking my baggage up gave perfect instructions on where to meet for pick up. Reliable company will be using again for my next trip in september.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use if you have children.

The car park was really hard to find we had to call the number multiple times and as the area has limited reception we had to drive away from the location to be able to call. It is a muddy field not a proper car park.
The shuttle service is not a bus it is two guys with people carriers, if you are lucky they are there when you arrive but if they are on other jobs you may have to wait.
The drive to the airport is also over 30 minutes. The drivers do not have child seats and with a toddler we were told to just hold him on our lap which we were not happy to do. It is not safe.
When calling to be picked up from the airport the phone kept going to answerphone and we thought we were stranded. They then responded to texts but the drivers were having to take calls whilst driving. They were on handsfree but did still not feel very safe when they were arguing about who was picking up who.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, polite, on time and communication was great. We was delayed 2 hours and had no issues.

Car was in the exact same condition as we had left it. So none of the horror stories you hear.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

The guys were amazing, when we landed back late they event spent almost an hour helping me jump my car when it wouldn’t start!
Will never park anywhere else now, so glad we’ve found them!

June 16, 2024
Unprompted review
Rated 3 out of 5 stars

Will not use again

On arrival things was kind of smooth, call them and car was pick up with 15-20 minutes although instruction in webside was different than on the date(3er floor rather than 2nd floor) and not precise spot To drop car so was a bit of an unknown. Arrival was disappointed despite following the instruction,
I was Made to be waiting for over 50 minutes in cold condition at the car park and have to contact them several time. Will not use again, next time I will pay a bit extra to get a reputable company.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly, regular drop offs and pick ups, all hours. Will definitely use again

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Joke of a company

Joke of a company. Electric range down by over 100 miles, radio stations changed, turned up over 30 mins late, car filthy and full of bird droppings. Never again!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

We used Park Heathrow. Stephen was excellent. Polite, helpful and offers great service. He met us at his location on time and took us straight to the terminal. He loaded four cases onto our trolley and told us where to meet on our return. Unfortunately, my wife suffered an injury whilst on holiday. Stephen was excellent. Not only was he already in the terminal upon our arrival, he assisted my wife to the car, helped in and loaded cases into car. I also kept my car keys whilst away. Will definitely use again. Service is excellent and Stephen goes out of his way to be helpful.

June 1, 2024
Unprompted review
Rated 4 out of 5 stars

Easy to book

Easy to book, easy to find, parked at Manchester.

The place / staff look a bit iffy when you pull in / hand over your keys but we parked our car with no issue at all.

Transfer to the airport is in vito vans, quick and easy even if the ride is a little bit bumpy.

Be aware that the price you pay online doesn’t include a £10 barrier fee payable when you drop your car off. This isn’t clear at point of booking.

Landed having been delayed, phoned the number and a van was there to pick us up in minutes. Car was waiting for us ready to go.

Car park it’s right by a petrol station and a kfc, McDonald’s and other local shops if you need some food and a comfort stop before hitting the road home.

Would use this service again. Delivers a service at a good price even if a bit rough around the edges.

June 12, 2024
Unprompted review
Rated 2 out of 5 stars

Poor service

On departure, it was impossible to get through to the company to inform them of our arrival to the airport. When they finally answered the phone we were made to pay extra due to the delay in them getting there.
On return, things were smoother, and the car was delivered promptly to us

June 14, 2024
Unprompted review

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