Park Plus Airport Parking Reviews 

2,498
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

No a good experience, they siphoned off my money for a challan which was already paid, Incident Paid challan to Cars24: they paid the amount to RJ RTO On Aug 2 it was confirmed but du... See more

Rated 1 out of 5 stars

One star is too much , this service is horrific , we called half an hour before arriving at airport and waited another 45 mins after we arrived at the car park , on returning after a 11 hour flight w... See more

Rated 1 out of 5 stars

Do not recommend it at all. The system always breaks down and no one to repair it for hours. Horrible customer service. I wish I could give it zero stars. It’s down for many hours at least once a mont... See more

Rated 1 out of 5 stars

I went to pick my car up and saw that there had been an obvious collision to the front of the vehicle, even crumpling the hood. The Park Plus staff responded with surprise -- "you mean it wasn't li... See more

1.0

Bad

TrustScore 1 out of 5

2K reviews

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1.0

All reviews

(2,498)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

They smashed my car

I went to pick my car up and saw that there had been an obvious collision to the front of the vehicle, even crumpling the hood. The Park Plus staff responded with surprise -- "you mean it wasn't like that before?" It was not there when I dropped the car off.

Fortunately, I made a claim immediately. Their claim form says on it that you cannot make a claim after you have left the parking lot. Their office has stated that they will pay my insurance collision deductible. We'll see if it happens.

June 9, 2016
Unprompted review
Rated 1 out of 5 stars

Horrible experience using this

Horrible experience ...I trusted Parking Plus with my vehicle only to return to my vehicle being damaged and hit. I still had to pay for the services and no sincere apologies. I will not be using this service again

June 9, 2016
Unprompted review
Rated 5 out of 5 stars

GOOD JOB, PARK PLUS!

Have had excellent service from Park Plus and it's employees. They take good car of my car and the shuttle service to the airport is efficient and timely. Their staff is courteous , polite, and helpful. This is my only parking spot when I use Newark airport.

June 9, 2016
Unprompted review
Rated 3 out of 5 stars

Hidden fees

I was quoted one price when I dropped my car off and it was more when I picked it up. That was in addition to the $10 I was charged on my credit card as a holding/processing fee. Give yourself extra time to get there because it is a little bit confusing. The only good part about my experience was the shuttle-it was fast and easy.

June 8, 2016
Unprompted review
Rated 5 out of 5 stars

Best Place to Park

Excellent customer service. Van is waiting for you as you pull in. The drivers are very friendly and helpful. Its door to door service. You call them when you land and in less than 10 minutes someone is there waiting for you. I have used them several times now and have had the same experience.

June 8, 2016
Unprompted review
Rated 4 out of 5 stars

very good

Very good customer service,very little waiting time pick up from airport.

June 7, 2016
Unprompted review
Rated 5 out of 5 stars

Smooth sailing.

Easy to find. Most reasonable place I could find. Shuttle was ready when we got there and when we came back only waited 10 minutes.

June 7, 2016
Unprompted review
Rated 5 out of 5 stars

Great place to park

Fast, reliable with good service. What more do you need? I always use them and have never had an issue.

June 7, 2016
Unprompted review

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