We had a minor problem at a charging point which was efficiently followed up by the Operations Coordinator. Erin was very helpful, went the extra mile and using Pay & Recharge will be easier in the... See more
Company replied
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See what reviewers are saying
Reported a faulty charger which has been out of use for well over 1-2 months now, to be told 'we're aware but we can't tell you when it'll be fixed.' Cannot believe companies like this who win activ... See more
Company replied
I have used the Hubleon/ParkRecharge EV charger weekly in my local council carpark for over a year. It has constantly given a first class charging experience. In the early days I needed to re... See more
Company replied
We visited Whitehill Country park in Devon. We were struggling with the electric charger for our car. My girlfriend spoke Adam Daniels who was an absolute gem very helpful polite and professio... See more
Company replied
Company details
Written by the company
ParkRecharge is a charging network focused on destination, workplace, fleet, and public charging. As of May 2026, ParkRecharge operates over 500 public EV chargers across the UK, forming part of a wider portfolio of more than 5,000 chargers managed and supported for private commercial networks. Alongside supporting local authorities and operators with their public networks, the ParkRecharge team supports critical infrastructure organisations including National Grid, the NHS, and Scottish Water, in keeping their EV fleet moving. ParkRecharge has been at the forefront of EV charging technology and innovation for many years. Its expertise spans smart energy management, vehicle-to-grid (V2G), wireless charging, battery storage, and intelligent optimisation, helping site owners and installer partners reduce costs, overcome grid constraints, unlock new revenue opportunities, and future-proof their infrastructure for the next generation of transport and energy systems.
Contact info
CM1 3PJ, CM1 3PJ, Chelmsford, United Kingdom
- 08081861851
- support@parkrecharge.com
- parkrecharge.com
4.2
Great
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Whitehill Country Park
We visited Whitehill Country park in Devon. We were struggling with the electric charger for our car. My girlfriend spoke Adam Daniels who was an absolute gem very helpful polite and professional. He got it sorted for us.
He then sent us an amazing email apologising for our inconvenience and he told us that he had sorted charger at the park to avoid anymore problems and he even sent us links to help us next time we are there needing a car charge.
Thank you Adam
10/10
Top job
Top man
Well done
October 8, 2023
Unprompted review
Reply from Parkrecharge
Hi Simon,
Thank you for your lovely review and being so patient with me getting the issues resolved for you. I'm glad we got you all sorted and hopefully your experiences charging at Whitehill will be a lot smoother going forward.
Kind Regards,
Adam
Park&Recharge Support Team
Simple to use and fantastic customer support
Simple to use, yet I encountered a minor issue. I phoned customer services and was answered straight away, by a human, not a robot, who helped me instantly and resolved my problem on the spot. Incredibly impressed all round. Thank you. Adam!
August 20, 2023
Unprompted review
Reply from Parkrecharge
Hi Mark,
Thank you for your lovely review, it means a lot! I'm glad we were able to get the issue resolved for you quickly and thank you for charging with us.
Kind Regards,
Adam
Park&Recharge Support Team
Great customer service from this…
Great customer service from this company. I had a signal drop out whilst adding some money to the account so it didn’t credit. Adam in customer services was super helpful and got me refunded and back on the road in no time. And this was on a Sunday. I was very impressed. Well done Park and Recharge (and Adam)
August 13, 2023
Unprompted review
Reply from Parkrecharge
Hi Ian,
Thank you for your lovely review and thank you for being so patient while I was looking into and resolving the issue.
Kind Regards,
Adam
Park&Recharge Support Team
I cannot log in to my account every…
I cannot log in to my account every time i come out after charging my vehicle i have to change my password as my token has expired
July 17, 2023
Reply from Parkrecharge
Hi Antony, Sorry to hear you have had a negative experience when using our app.
From the issue you've described I think the issue you are referring to is that the app automatically logs you out after a few hours - we do this for security reasons on our private networks but I appreciate it can be an inconvenience for users.
The password issue is odd as the authorisation token shouldn't affect the password at all, if you are still having the issue please contact the office on 0808 1861851 or support@parknrecharge.net and we will get the issue resolved for you as soon as possible.
Park&Recharge Support Team
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