Needed to change days on reservation. Called number, received message to email which I did. No person answers phone. No response to email. Guess you have to dispute it with credit card company, th... See more
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See what reviewers are saying
I have an frequent parker account, but it would not accept my password. I wanted to get points for my upcoming parking event. It did not accept my prior acceptable password so I tried to get a tempo... See more
We were nervous as we have never used this type of service before. We were very pleasantly surprised as we pulled into the lot at 4:30 AM, were greeted immediately, told where to park and were picked... See more
We prepaid for parking at Oakland’s Park n Fly location 5 days ago. When we arrived with out QR code, the lot attendant informed us they do not accept ParkrideFly USA vouchers. They said it’s a scam... See more
Company details
Contact info
212 Mill Street 2nd Floor, 06037, Berlin, United States
- 866-922-7275
- parkrideflyusa.com
3.1
Average
9K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys are great
These guys are great. Service is nice, and your car is up front when you return. I have parked my car there for several years now and have never had any issues, even at 5am in the morning.
June 1, 2021
Booking was quick and easy although I…
Booking was quick and easy although I did not get an e-mail confirmation. The issue was resolved quickly and efficently.
May 30, 2021
Never got an email with the bar code
Never got an email with the bar code, just a welcome message "Please note: This email is sent automatically, so you may have received this review invitation before the arrival of your package or service. In this case, you are welcome to wait with writing your review until your package or service arrives".
May 30, 2021
Great Service!
May 28, 2021
Making reservation was easy
Making reservation was easy and straight forward. We're looking forward to our trip and leaving our car in good hands.
May 27, 2021
The on-line app was very user friendly…
The on-line app was very user friendly and easy to use.
May 24, 2021
I tried to call customer services…
I tried to call customer services several times to cancel it, No one available to talk to. very disappointed. I could not make my trip. The website is suck. I wish you could refund my trip to Florida. I was very sick prior to my trip. thank you very much.
May 24, 2021
Very helpful and efficient
May 24, 2021
I think I have booked my spot
I think I have booked my spot, but I’m not exactly sure where I’m supposed to take my car on the drop off date.
May 22, 2021
I need my confirmation
May 22, 2021
Best parking garage for Ohare Airport
Best parking garage for Ohare that I’ve experienced thus far! The bus was already at the bus shuttle parking spot once we got off our flight. No wait or anything! Highly recommended!
May 22, 2021
Very smooth transaction and transport
Seamless and very easy. Shuttle was immoderate and expedient. Highly recommend
May 21, 2021
I was charge twice
I was charge twice , yet charge two different fee for the same two nights reservation .
May 20, 2021
Excellent parking and staff
May 19, 2021
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