Park Warehouse Reviews 197

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I have spent close to $500,000 on equipment for colleges over the last 5 years. This is the toughest company to work with. I called to get help on assembly and they don’t even know the product they se... See more

Rated 1 out of 5 stars

Whole order was not shipped. Had to pay for missing parts. All of those were not sent either. Customer service can not be handled through the phone. You must email. Do NOT recommend. They have good de... See more

Rated 2 out of 5 stars

It took us two months to receive our tables despite verifying shipping twice and being told that they would arrive sooner. Tables come with no assembly instructions and a few parts were already broken... See more

Rated 1 out of 5 stars

Customer service was awful. We ordered bollards for the security of our building.There was no review of the order or a proof sent of what the bollard looked like. We were promised them by a certain d... See more

Company details

  1. Furniture Store
  2. Hobby Store
  3. Recreation Center

Information provided by various external sources

Park Warehouse is an innovative nationwide supplier of commercial site furnishings for the park & rec industry, municipal entities, schools, commercial real-estate, multi-family communities We supply thousands of items ranging from park benches and bleachers to made to order concrete planters, bollards, and trash receptacles to thousands of cities, parks, school districts, apartment complexes and more. Give Park Warehouse a call for your commercial picnic tables, commercial benches, and commercial bike rack needs.


Contact info

1.2

Bad

TrustScore 1 out of 5

197 reviews

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Rated 4 out of 5 stars

No Significant Issues

Our order went through with no significant issues. The hardware for installing the bench we ordered was not included, which could have been more clear when purchasing. We found it odd that it was not even available at an additional cost, which would have been more convenient than having to shop elsewhere for those pieces.

August 8, 2018
Unprompted review
Rated 2 out of 5 stars

It took us two months to receive our…

It took us two months to receive our tables despite verifying shipping twice and being told that they would arrive sooner. Tables come with no assembly instructions and a few parts were already broken and had to be screwed back together. After expressing my frustration when it took over three times longer than anticipated, they only offered a 10% off our next purchase. I don't think I will be purchasing anything else from them

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

great Oroduct and service!

Park Warehouse not only has great products but excellent customer service! The shipping company misplaced my order and Park Warehouse quickly sent a new set of bleachers, which arrived very quickly! Very pleased with my experience and the bleachers are great!

August 8, 2018
Unprompted review
Rated 3 out of 5 stars

Round picnic tables seem to be a great…

Round picnic tables seem to be a great quality. The issue was shipping. We received the table tops and benches only in the first shipment. The pallet with the frames was misplaced by the freight company, which was the freight company's fault not Park Warehouse. PW was helpful trying to track it down, and reordered when the freight company could not find the missing pallet. When we finally received the frames, the cross bars were missing. PW contacted the manufacturer to get them ordered and shipped to us. I know it wasn't necessarily PW's fault, but it was a slight inconvenience to have 3 different shipments weeks apart to receive everything. I do thank PW for their diligence and communication to fix each shipping error.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service!

From the very onset, the customer service experience was top notch! Extremely helpful and we received our items in a timely manner. Thank you so much!

August 7, 2018
Unprompted review
Rated 3 out of 5 stars

LONG wait for delivery

I chose to use Park Warehouse because the information online assured me that it would only take 3 weeks for my picnic tables to be delivered....and yet it took a MONTH and a HALF to be delivered.
But the product itself seems to be fine.

August 7, 2018
Unprompted review

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