ParrotParcel Reviews 68

I processed an order 6/5/22.
I am yet to receive this order although payment has been taken.
There is no point of contact except for Igor email whom doesn’t respond to emails.

Service is shocking!

They have stopped sending the items, I have asked numerous times for the subscription to be cancelled and it still comes out, but I never get the bird food. To begin with it was brilliant even though I was unable to access the subscription, customer service was so fast and responsive and they refunded me really quickly when any issues occured, however now it takes ages for a response and I still have yet to get my refund.

Well packaged when arrived. Always good quality and now have one happy bird. Thank you.

Very helpful, goes the extra mile . Extremely good value . Would recommend .

Very pleased with the contents of my Parrot Parcel

Cancel my subscription still end up with a package the refund was never received

Just placed my first order and the process was very easy. Was nice to be able to select what bird you have and see he options available. WhatsApp service was very useful and provided additional information.

Great service, never run out of food. Got same toys in surprise bundle.

Very responsive and helpful! I would highly recommend to anyone! Thank you for having my orders always on time!

I really like the choice of the food pallets but my parrot doesn’t. And the soaked beans don’t seem to soften much even after following the instructions or I am still doing it wrong???? but it has tried it! Keeps digging for the sunflower seeds even tho there’s hardly any in it which is good! It’s a sunflower seed lover 🥴

Nothing wrong with purchase. Still waiting for it to arrive. They could use a better delivery service. 11 days from order to estimated delivery date. With in the UK.

Placed my order Sunday 22/10/21 , hadn’t received my order by Saturday 30/10 so emailed for an updated on 30/10 and still no response or updated on where my order is or if it’s even on its way. Poor service !

Many time I send u email don't send me again the part food my parrot is die in August what about the last food bag I didn't open?

Food is excellent. Unfortunately delivery let's it down. It takes a long time from dispatch to delivery resulting in me running out of parrot food before the new food was delivered, so therefore defeats the object of subscription so you never run out.

Great service and delivery and toys and treats sent are always suitable for my alexandrine, Pablo

Ordered on 6th September, delivery advice from Yodel states will be delivered on 17th September. Will be cancelling subscription.

I get these for my budgies and they absolutely adore every toy they get. Highly recommend

Informed Parrot parcel that I had not received my order after a week, after some investigation it was a delay at the delivery depot due to the lack of drivers.
Even this was out of Parrot parcel’s control I received a full refund & received my delivery eventually.
I am more than happy to carry on with the subscription

Excellent seller. Can’t wait to use this feed for my new budgie