The product works fine and is fairly good quality which is the only reason they get two stars. The customer service is awful. It took over a month to receive my package and any sort of tracking info,... See more
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Best sabers for the money I’ve seen. Once you pair them with the Xeno app, which is intuitive and easy to use, you have what looks like as many tweaks as a Golden Harvest board but at much less money.... See more
Company replied
Well for starters, I didn't recieve the correct item. I had ordered a xeno dual ended core, but got a single ended core. I have tried many times to reach out and see about getting a refund of the diff... See more
Great prices. Quick shipping. I think the sabers need shipping boxes though, for extra protection during transport. Just to note, I was skeptical to order from this company at first. However, I ended... See more
Company replied
Company details
Written by the company
Parsec Sabers is the online saber store owned and run by four passionate brothers. Here, we provide you with a wide variety of high-quality Xeno-Pixel and baselit Xeno-RGB sabers that are sure to ignite your passion for sci-fi and sabers. Our journey began with a love for sci-fi and a desire to own our own sabers. Like many others, we made the mistake of purchasing from the first shop we found, only to realize that we had overpaid for a generic product. It was then that we decided to take matters into our own hands and create a store that offered high-quality metal hilts and electronics at a fair price. At Parsec Sabers, we are dedicated to providing our customers with the best online shopping experience possible. We offer a wide range of sabers, from replicas to original designs, all with the same high quality and affordable price point. We believe that every fan should have access to a high-quality saber without breaking the bank, and we strive to make this possible for fans worldwide. Our commitment to quality and affordability is reflected in everything we do. From our website design to our customer service, we work hard to ensure that every aspect of your shopping experience is enjoyable and stress-free. We are always available to answer any questions you may have and are dedicated to providing the best possible customer service. We are excited to share our passion for sci-fi and sabers with you and hope that you will enjoy our products as much as we enjoy offering them to you. Thank you for visiting our site, and we look forward to serving you in the future. If you have any questions or comments, please feel free to contact us via our contact page or email us at ParsecSabers+Support@gmail.com
Contact info
United Kingdom
- support@parsecsabers.com
- parsecsabers.com
3.7
Average
142 reviews
Hasn’t replied to negative reviews
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Great seller as described and good…
Great seller as described and good customer service
November 13, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Product arrived a day before…
Product arrived a day before estimation. It was exactly what I wanted.
November 17, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Buy from here!
Very happy with my experience! I definitely recommend purchasing your lightsabers from Parsecsabers!
November 17, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Had an issue with the button not…
Had an issue with the button not working, but they sent out a replacement part immediately for me to fix the lightsaber, very happy
Mtfbwy
September 25, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Good quality
Good quality
Fast delivery
Fast and trustworthy customer service
Good price for the quality and a fine selection
August 28, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Great Lightsabers
Great Customer Support and reliable shipment, even to Germany! High Quality Products! Parsecsabers gets my biggest recommodations for good price quality ratio lightsabers!
July 31, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Mystery Box... not a bad purchase for the starter in you.
Shipping was fast. The product received was of good quality, except that one of the mystery sabers received is not even on the purchase list. Not so happy about that. I say the mystery box is not a bad purchase. You receive a little of everything, get two extra blades and a cool storage box.
August 7, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
The best customer service
The best customer service, super fast delivery, everything was wrapped up very save! Their product quality is amazing, my partner absolutely loves his light saber!
August 6, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
The Son
Fantastic saber for the price. I did have an issue upon receiving my saber but thanks to Jordan & his team it was sorted. Can’t thank Parsec Sabers enough. Buy with confidence from these guys 😀
July 30, 2023
Unprompted review
Reply from Parsec Sabers
thank you for the review, i'm glad that everything was sorted :D MTFBWY! - Jordan 😁
Good company
Great prices. Quick shipping. I think the sabers need shipping boxes though, for extra protection during transport. Just to note, I was skeptical to order from this company at first. However, I ended up purchasing multiple sabers from Parsec. Happy customer.
June 30, 2023
Reply from Parsec Sabers
Thank you for the review! The sabers are shipped with suitable protective packaging as standard and hardcases are available as an option too!
We hope you are having loads of fun with both the phantom and the fives! MTFBWY 😁
All in all a good experience
Jordan from customer support is a godsend. Whenever I had a question or concern, Jordan was there to help me immediately, every time. They even stuck with me through the arduous process of getting the saber delivered, but that was due to the awful customs in Germany, and no fault of Parsec Sabers.
The website is easy to use and the process of choosing and buying a saber is transparent and simple.
Everything that Parsec had direct control over worked well. The things they didn't have control over, didn't work well.
June 20, 2023
Reply from Parsec Sabers
Thank you for the review! I'm glad that I could be of help. Have fun and MTFBWY
-Jordan 😁
Love it
Love it, yes it takes awhile get to you but once i got man my friends were shock how much brighter it was and sound quality was amazing too
June 20, 2023
Reply from Parsec Sabers
Thank you for the review! MTFBWY
Awesome saber
Saber is great. Shipped under 2 weeks and arrived in good condition. Their customer service never got backed to me about my questions however, nor did they notify me the saber had shipped. That's my only issue. Besides that highly recommend them for the price of their sabers and speed of shipping they offer. :)
July 4, 2023
Unprompted review
Reply from Parsec Sabers
Hi Ronnie, We received your email at 4:35AM today, and replied at 9.41AM today when we began working. this is the only email that we have received from you. We also did send a shipping confirmation to the supplied email address, you would have also received a shipping confirmation to the supplied phone number from the courier. if you still have questions please feel free to reach out and we can answer as soon as possible. MTFBWY
Cool saber
Cool saber, one of the lights went out pretty quick so some of the colors are a little off but all the other features are cool
June 2, 2023
Reply from Parsec Sabers
Hi Michael, we have contacted you multiple times in order to help you fix this or send a replacement but you have chosen not to reply. We offer a 1 year warranty of which your saber may be covered by. Please do get in touch, we'd love to resolve this for you and give a 5 star experience
I recently received an RGB lightsaber…
I recently received an RGB lightsaber and the quality of the product is incredible for the price! The guys were so helpful and easily accessible. Can’t go wrong with this company.
May 28, 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Great customer service.
There was an error with my order, but they made it right. That's great customer service. I plan to buy again. Great communications also.
May 25, 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
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