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Rated 5 out of 5 stars

Laura was amazing from Bromley Kent Branch in The Glades. She put my mind at ease and helped me put all my colours together which reduced my anxiety. She was warmth and very hospitable. A very cheerf... See more

Rated 5 out of 5 stars

Friendly, helpful and happy staff - always pleased to help out. Order was ready for collection as requested.

Rated 5 out of 5 stars

We ordered balloons for my baby's 1st birthday and asked for the latest delivery slot. Communication was very good and delivery arrived at the perfect time. We were worried the balloons wouldn't last,... See more

Rated 5 out of 5 stars

I ordered a balloon bouquet for my daughter’s birthday and it was absolutely perfect! The balloons were beautiful, vibrant and arranged nicely.it put a huge smile on her face. I would definitely rec... See more

Company details

  1. Party Store

Information provided by various external sources

Fancy Dress Balloons Decorations


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

368 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

As always a great service - balloons prepared with care and on time. Friendly and helpful staff.

December 29, 2023
Rated 5 out of 5 stars

Fantastic birthday balloons!

Fantastic birthday balloons for my son’s 3rd birthday! He loved the space-themed balloons! Very happy with my purchase and the service provided. Would definitely recommend this party shop.

December 19, 2023
Rated 3 out of 5 stars

Great balloons but very high delivery price

The balloons were great, but the local delivery cost was extremely over-priced and cost more than the balloons. I had no choice so still went with it.
12.99 for products and £15 delivery to a home 5mins away by car/10mins by foot... I used to live locally and always bought from here. This time I had no choice but to get the balloons delivered.

December 15, 2023
Rated 5 out of 5 stars

Dissatisfaction averted

I ordered 4 items online for pick up at Bromley a week later
The day I went to collect them, I called the store and discovered 1 item wasn’t in stock, and nobody had told me otherwise
Thankfully I spoke to the manager of Bromley Steve if I recall and he kept me updated and tried his hardest to source the missing item to know avail, but his hard work and commitment made me feel at ease with the fact the store we’re trying their hardest to rectify the issue Sadly I didn’t get the item, but I got a refund and was able to receive an alternate piece

November 4, 2023
Rated 5 out of 5 stars

Great service and amazing ballons!

Excellent service in Bromley branch from Justin who helped to create lovely balloon displays for an 18th party. They were ready on time for collection and did last longer than expected!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very good customer service

The staff here were honest very quickly about an item ordered being out of stock and were keen to keep me involved and informed about suitable alternatives to choose from, via sending emails and photos on WhatsApp. This made things very simple and smooth running for me, which otherwise may have presented complications, because I am disabled, so not able to visit the store in person very easily.

October 1, 2023
Rated 2 out of 5 stars

Website is very misleading

Website is very misleading. Ordered balloons online and when collecting was informed it would be an additional £25 for inflation despite checking ‘inflation’ at checkout. Meant that I thought I was spending £25 and actually spent £50 which was far over my budget

September 30, 2023

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